1. TAIWO O. AIYEDUN
8 Abiodun Street, Ifako-Ijaiye,Ogba, Lagos
+234-1-8024110094, +234-1-8183933880, +234-1-8063026025
Email: taiwoaiyedun@gmail.com
PROFESSIONAL SUMMARY
A multi-skilled IT manager with good all-round supervisory and technical expertise. Very
capable with a proven ability to ensure the smooth running of ICT systems and to provide IT
services that will improve the efficiency and performance of a company. Extensive practical
knowledge of complex systems builds, hardware and software testing, application support,
network support, technical support and computer repairs.
Looking for a new and challenging managerial position, one that will make best use of my
existing skills & experiences also further my personal development.
EDUCATION ANDQUALIFICATIONS
MSc: Information Technology (NationalOpen Universities of Nigeria) (2015)
EMC: Executive Masters Certificate (Project Management College, UK (August 2008).
BSc: Computer Science,University of Ilorin, Nigeria (March 1999).
GCSE 6 O ’Levels: Including English and Mathematics.
COURSE / TRAINING/Certificates/Diplomas
Diploma in Advanced Computer Engineering.
Certificate in Networking.
Certificate in Cisco Router Configurations.
Project Management.
Diploma in information Technology Management
Certificate in Business Intelligence and Knowledge Management Systems
Certificate in Information Technology for Managers
Certificate in Building an Online Business
Certificate in Digital Communication Networks
Diploma in Web Design

2. Certificate in Adobe Photoshop CS6 Essential Tools
Certificate in C Programming
Certificate in Time Management
Certificate in Fundamentals of Network Security
Certificate in Cloud Computing
Certificate in PHP and MYSQL Programming
Certificate in IT Management-Software and Database
Certificate in Google Analytics
Certificate in Basic study skills
Certificate in Building a web Business
Certificate Critical Skills for Entrepreneurs
Certificate Design - Applying Design Principles
Diploma in Customer Services
Diploma in E-Business
Professional Membership
Microsoft Certified Professional - Microsoft Corporation (MCP, MCP+I)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Database Administrator (MCDBA)
Cisco Certified Network Associate-Cisco (CCNA).
ITIL Foundation (Information Technology Infrastructure Library)
CompTia Security+
Core Competences:
o Market insight and Administrative Skills
o Planning and Organizing Skills
o Presentation and Communication skill
o Financial understanding
o Negotiation and argumentation skills
o Model for Project Management
o Software Support and Hardware Support
o Change management and Language Skills
o Delivering Results & Meeting Customer Expectations
o Entrepreneurial & Commercial Thinking
o Leading & Supervising
o Deciding & Initiating Action
o Coping with Pressures & Setbacks
o Relating & Networking
o Participate in Integration Testing, User Acceptance Testing (UAT), Functionality
Testing, User Training, and Stakeholder Reviews.

3. Job Specific Competencies/Skills
o A strong ICT background
o Possesses generalunderstanding in the areas of application programming, database and
system design.
o Understands Internet, Intranet, Extranet and client/server architectures.
o Develop, document and implement best practice inventory control and management
control and processes.
o Possesses a thorough understanding of capabilities
o IT software and hardware engineering
o Lotus Notes/Domino, Webmail
o Networking skills
o Statistical Packages (SPSS,EpiInfo )
o Training skills
o Handle Tier 1 help desk escalations through tickets or phone
o Follow up on outstanding requests and ensure timely resolution
o Create accounts and configure hardware as part of on-boarding process
o Support audio and video equipment in conference rooms
o Manage and monitor internal assets to ensure accurate inventory records
o Other duties may be added and/or assigned as needed
o Works under general supervision; work is reviewed for adequacy and accuracy.
o Participates in the design of a process unit, including establishing process design basis,
development of process.
o Document ITIL processes such as: Incident Management, Problem Management, Change
Management etc.
o Calculates and organizes data for process flow chart
o Develops process flow diagram to define ITIL Processes
o Perform any other duties as assigned
o Network security
o System administration
o Importance of standards compliance in IT technologies, and open standards.
o Good IT security practice.
o Good understanding of an organization's duties.
o Microsoft Dynamics NAV ERP & MS SQL Server Administration
o Website content management and administration
o IT Systems(ERP,Payroll,Appraisal,Helpdesk tickets, QuickBooks, Tally , HR & Cloud
Storage)
o Exchange Server,ISA Server,Domino Server/Lotus Notes
MIS Key Skills
 Develop and analyze systems that are to be used by the employees and the managers
of the company
 Develop, document and implement best practice inventory control and management
control and processes.

4.  Develop strategies that are to be used in implementation of software and hardware
systems in the organization
 Look after the maintenance of the computer systems and make sure that all the
departments are functioning properly
 Collect necessary specifications for each department and make sure that their
requirements are met
 Develop and manage staff to monitor technology requirements and oversee policies
and procedures of the company.
 Look after the purchase of the software and hardware systems and plan proper budget
and quotations for the systems
 Provide training and necessary assistance for the employees involved in
implementation and maintenance of the software systems
 Train the employees in using information systems and help them understand the
configuration of the systems
CAREER SUMMARY
United Nations Children’s Fund(UNICEF) Senior ICT Assistant
November 2015 – Till Date
Main Responsibilities
o Maintenance of General hardware,software and services
o Website content management and administration
o Maintain LAN, WAN, wireless IP PBX and peripherals. Ensure communication devices
(mobile phones, walkie talkies, Iridium/Motorola/CODAN radios, satellite phones) are
working properly. Video Conferencing(Audio & Video)
o Lotus Notes/Domino, Webmail
o IT Sales/Business Development
o Purchasing, installing, diagnosing and fixing faults of new and old machines.
o Maintain web-server (a hired remote virtual machine), including DNS updates and secure
tunnel used for database connectivity.
o Ensure a reliable service from service providers including telephones and broadband, copier.
o Manage the servers to provide email
o Maintaining inventory of important IT tools
o Provide a limited level of reactive support to employee with technical queries.
o Provide basic training for use of our systems to new employees.
o Escalation point for our Help Desk team and will share in our 24/7 on-call responsibilities.
o Data Center Management.
o Point of Sale (POS) support.
o Microsoft Dynamics NAV ERP & MS SQL Server Administration

5. o IT Systems(ERP,Payroll,Appraisal,Helpdesk tickets, QuickBooks, Tally, HR & Cloud
Storage)
o Statistical Packages (SPSS,Epi-Info )
Victims Support Fund (N.G.O) Program Officer, ICT
June 2014-August 2015
Main Responsibilities
o Maintenance of hardware, software and services
o Website content management and administration
o Maintain LAN,WAN & wireless and peripherals.
o Lotus Notes/Domino, Webmail
o Purchasing, installing, diagnosing and fixing faults of new and old machines.
o Maintain web-server (a hired remote virtual machine), including DNS updates and secure
tunnel used for database connectivity.
o Ensure a reliable service from service providers including telephones and broadband,
copier.
o Manage the servers to provide email
o Maintaining inventory of important IT tools
o Provide a limited level of reactive support to employee with technical queries.
o Provide basic training for use of our systems to new employees.
o Escalation point for our Help Desk team and will share in our 24/7 on-call responsibilities.
o Sage PastelERP & MS SQL Server Administration
o Website content management and administration
o IT Systems(ERP,Payroll,Appraisal,Helpdesk tickets, QuickBooks, Tally, HR & Cloud
Storage)
o Statistical Packages (SPSS,Epi-Info )
August 2009 – April 2014
FirstNation Airways Ltd HEAD, ICT/MIS
Main Responsibilities
o Maintenance of hardware,software and services
o Maintain LAN,wireless and peripherals.
o Maintenance of hardware,software and services
o Purchasing, installing, diagnosing and fixing faults of new and old machines.
o Maintain web-server (a hired remote virtual machine), including DNS updates and secure
tunnel used for database connectivity.
o Ensure a reliable service from service providers including telephones and broadband, copier.
o Manage the servers to provide email
o Lotus Notes/Domino, Webmail
o Point of Sale (POS) support
o Maintaining inventory of important IT tools

6. o Provide a limited level of reactive support to employee with technical queries.
o Provide basic training for use of our systems to new employees.
o Escalation point for our Help Desk team and will share in our 24/7 on-call responsibilities.
o Data Center Management.
o Microsoft Dynamics NAV ERP & MS SQL Server Administration
o Website content management and administration
o IT Systems(ERP,Payroll,Appraisal,Helpdesk tickets, QuickBooks, Tally, HR & Cloud
Storage)
o Participate in Integration Testing, User Acceptance Testing (UAT), Functionality
Testing, User Training, and Stakeholder Reviews.
Achievements:
 Supervised and managed the Networking of Afrijet Airlines, FirstNation Airways, HAK Air,
UNDP (Nigeria), Training of Unemployed Graduates coordinated by NITDA (Federal
Government IT Agency in Nigeria).
 Supervised and managed the upgrade of Computer Systems and Networks for Comet
Shipping, Nigeria.
 Implementation of Various Accounting and Human Resource Systems.
 Website Design, Development and content management (Using HTML5 ,Dreamweaver,CSS
Jquery,Flash,Joomla,PHP/MYSQL,Wordpress)
April 2005 – June 2009 ADC Airlines
IT Manager
Main Responsibilities
o Maintenance of hardware,software and services
o Website content management and administration
o Maintain LAN,wireless and peripherals.
o Maintenance of hardware,software and services
o Purchasing, installing, diagnosing and fixing faults of new and old machines.
o Maintain web-server (a hired remote virtual machine), including DNS updates and secure
tunnel used for database connectivity.
o Ensure a reliable service from service providers including telephones and broadband, copier.
o Lotus Notes/Domino, Webmail
o Manage the servers to provide email
o Maintaining inventory of important IT tools
o Provide a limited level of reactive support to employee with technical queries.
o Provide basic training for use of our systems to new employees.
o Escalation point for our Help Desk team and will share in our 24/7 on-call responsibilities.
o Data Center Management.
o IT Systems(ERP,Payroll,Appraisal,Helpdesk tickets , HR & Cloud Storage)
o Point of Sale (POS) support.

7. o Participate in Integration Testing, User Acceptance Testing (UAT), Functionality
Testing, User Training, and Stakeholder Reviews.
Job Specific Competencies/Skills
o A strong ICT background
o Possesses generalunderstanding in the areas of application programming, database and
system design.
o Understands Internet, Intranet, Extranet and client/server architectures.
o Possesses a thorough understanding of capabilities
o IT software and hardware engineering
o Networking skills
o Training skills
o Network security
o System administration
o Importance of standards compliance in IT technologies, and open standards.
o Good IT security practice.
Good understanding of an organization's duties
Achievements:
 Played key role as System Administrator in the successfulimplementation and
completion of Local Area Network,Airline Reservation and Ticketing System.
Nov. 2000 – March 2005 EXXON MOBIL (MOBILPRODUCING NIG.
IT Support Engineer/Helpdesk
Main Responsibilities
o Maintenance of hardware,software and services
o Maintain LAN,wireless and peripherals.
o Maintenance of hardware,software and services
o Lotus Notes/Domino, Webmail
o Purchasing, installing, diagnosing and fixing faults of new and old machines.
o Maintain web-server (a hired remote virtual machine), including DNS updates and secure
tunnel used for database connectivity.
o Ensure a reliable service from service providers including telephones and broadband, copier,
franking machine.
o Manage the servers to provide email
o Maintaining inventory of important IT tools
o Provide a limited level of reactive support to employee with technical queries.
o Provide basic training for use of our systems to new employees.

8. o Escalation point for our Help Desk team and will share in our 24/7 on-call responsibilities.
o Data Center Management.
o General Application support services.
o IT Systems(ERP,Payroll,Appraisal,Helpdesk tickets , HR & Cloud Storage)
Achievements:
Successfulcompletion of ExxonMobil HSE rollout project comprising of a 10-Floor re-cabling of
Mobil house, Nigeria and the training of all staff on the use of Lotus Notes Client
Others
2008 EMC (IT Projects using PRINCE2 Methodologies)
1996 Secretary General: Nigerian Association of computer science students. (UNILORIN)
INTERESTS AND ACTIVITIES
Currently include: Reading, Music, Browsing the net, Card Games, Board Games and Computer
Games
REFEREES:
Akinola Adekeye Mobile No: 08083421042
9 Salako Crescent, Email: Akinola.Adekeye@gmail.com
Ifako-Ijaiye
Ogba,
Lagos
Adefolabi Ogunaike, Mobile No: 08056061543
11 Sowemimo Street, Email: phawlabi@yahoo.com
GRA, Ikeja,
Lagos
Charles Okwechime Mobile No: 08023165558
Nigeria Immigration Service Email:charleso34@yahoo.com
Murtala Muhammed International Airport
Lagos State. Nigeria.