1. Successful Leaders Stand Out

2. Peg Tobin
Tobin & Associates, Inc.
8233 Howe Industrial Parkway
Canal Winchester, Ohio 43147
pegtobin@tobinsearch.com
www.tobinsearch.com

3. The depth of the roots will
depend on the strength of the
plant and the soil in which it is
placed
The history of Long Term Care has taught
us that in spite of hardship survival is
possible! For those of us involved in the
Long Term Care Industry, our call remains
the same as those that came before us …to
carry on the legacy of care for those who
cannot do for themselves

5. Knowing your
‘Why’ in life,
will ignite
Your ‘Passion’!

6. # 1 To figure out your ‘Why’ you
need to know
You

7. Let’s take a moment and get
to know you better…

12. Now ask yourself
O What did you like to
do when you were a
child?
O What activities did
you like to partake
in when you were in
high school?
O What is your
favorite activity now
as an adult?
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13. Your Why
1. Was completely
formed by the
time you were in
your teens.
2. Does not
change.
3. Is what ignites
your passion.
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15. Now that you know who
you are, say hello
to
your
self!

16. Scenario
O You have a new associate call off in the
second week. You take the call and you tell
them you understand and that is the end of
your conversation.
O Next day the associate comes in. They do not
mention their call off and neither do you.
O The next week this associate calls off again.
Again you want to appear that you are
sympathetic and do not challenge this
associate. Next day, again nothing is said.

17. O This associate calls off for their weekend. You tell the
associate the two of you need to talk. They become irritated
on the phone and state ‘you just do not understand’ and they
hang up.
O On Monday, you meet with this associate. You bring up the
rules related to call offs. Their arms are crossed in front of
them, they start to tell you how bad things are in their life and
they do not always have a way to work and then there are
times they do not have someone to help with the children,
etc.
O They challenge you by saying to you that you did not
mention anything before, why are you bringing it up now?
They accuse you of not understanding and helping them so
they can be successful.

18. How do you handle this situation?
Questions to ponder:
O Why did you not say anything
with the first call off?
O Why did you wait until their third
call off?
O By waiting, what message did
you give to the other team
members?
O Did you offer to help the staff
member with their issues?
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19. Scenario
O You have a staff
member that is very
organized and analytic.
Their work does get
accomplished and it is
done very well.
However, the process is
slow and budget is not
being met because they
cannot produce quickly.
You need this staff
member to speed up,
how do you approach
them?
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20. You steer the trip, so
the trip only stops
when you say so…
Obstacles are just
strengthening tools.

21. Speaking of tools, here are
ten that will assist you in
being an ‘Effective’ Leader

22. Number 1 Duct Tape…
God gave us
two ears and
one mouth

23. Number #2 Clock
Time is energy,
schedule your
time
wisely or the
‘gotta minutes’
will eat you
alive!

24. Number #3 Scale and a saw
Stay balanced
and stay refreshed!
One’s view
becomes blurred
when one gets tired.
Take breaks and
sharpen your saw!

25. Number #4 Butterfly Net
Dare to run after your
dreams,
catch them
and then
dream again

27. Number #5
Shoes in many styles
Walk a mile in their shoes
Before you judge me..

29. Number #6 A jar of honey!
Make your
words sweet
just in case
you have to eat
them later

30. Number #7 Pair of Crutches
For the times you
put both feet in
your mouth and
you do not have
a ‘leg’ to
stand on!

31. Number # 8 A slice of humble pie
To help you never
forget it takes
a team to
succeed and
‘pride cometh
before a fall’.

32. Number 9 Liquid eye drops
To keep your vision clear
Keep your vision
so real you can
taste it, smell it
and touch it.

34. The next tool is
the most
important one..
Please do not
lose it!

35. Number
10 Moral Compass

36. Extra tip….
Stack of Thank You cards
You can never
say thank
you enough
times…

37. Thank You Again
for being
Caring Professionals.