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Ein Support Konzept für Dynamics NAV on Azure

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T-Systems Multimedia Solutions und Microsoft sind gemeinsam auf Roadshow unterwegs und stellen eine innovative Lösung vor, um Solution Provider, Plattform Provider und Infrastructure Provider zusammen zu bringen und die Kompetenzen im Sinne des Kunden zu bündeln.

Mit Microsoft Dynamics NAV 2013 RS eröffnen sich neue Möglichkeiten und Wege, um eine ERP-Lösung aktiv zu gestalten.

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Ein Support Konzept für Dynamics NAV on Azure

  1. 1. FOKUS: KOMPETENZ 3 Partner bündeln ihre Kompetenzen Ein Support Konzept für Dynamics NAV on Azure
  2. 2. LEISTUNGSPORTFOLIO Infrastruktur Provider 2
  3. 3. LEISTUNGSPORTFOLIO Infrastruktur Provider     Bereitstellung Infrastruktur Support für die Infrastruktur Bedarfsgerecht Skalierbar 3
  4. 4. LEISTUNGSPORTFOLIO Infrastruktur Provider 4
  5. 5. LEISTUNGSPORTFOLIO Plattform Provider Infrastruktur Provider 5
  6. 6. LEISTUNGSPORTFOLIO Plattform Provider Infrastruktur Provider  Sizing und Architektur  Hosting der virtuellen NAV Plattform  Application Management Dynamics NAV 6
  7. 7. LEISTUNGSPORTFOLIO Plattform Provider Infrastruktur Provider 7
  8. 8. LEISTUNGSPORTFOLIO Solution Provider Dynamics NAV Partner Plattform Provider Infrastruktur Provider 8
  9. 9. LEISTUNGSPORTFOLIO Solution Provider     Kundenbindung Solution Life Cycle Management Release Management Solution Support (3rd Level) Plattform Provider Infrastruktur Provider 9
  10. 10. SUPPORT STRUKTUR UND SCHNITTSTELLEN Kunde NUTZEN 3rd Level Rolle Support Service Desk 2nd Level Infrastruktur Provider Partner 3rd Level Plattform Provider Dynamics NAV Partner Solution Provider Helpdesk Support Struktur
  11. 11. WANN KÖNNEN WIR BEGINNEN? ALEXANDER SCHILLE T-Systems Multimedia Solutions Riesaer Straße 7 D-01129 Dresden Telefon: +49 351 2820 – 7171 E-Mail: alexander.schille@t-systems.com www.t-systems-mms.com

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