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7 Outils de résolution de problèmes

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7 Outils de résolution de problèmes pour toutes les fonctions de l'entreprise

Veröffentlicht in: Leadership & Management
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7 Outils de résolution de problèmes

  1. 1. 7 Outils de Résolution de Problèmes Pour toutes les fonctions de l'entreprise
  2. 2. La Résolution de Problèmes : Une multitude d'outils Fiche d'auto-analyse – Diagramme de processus – Feuille de relevés – Histogramme – Graphiques – Cedac – Diagramme de corrélation – Matrice d'incidence – Diagramme des affinités – Méthode KJ – Diagramme des inter-relations – Diagramme en arbre – Diagramme matriciel – Diagramme d'analyse de données matricielles – Diagramme sagittal – Process Decision Program Chart...
  3. 3. La Résolution de Problèmes : Une multitude d'outils  Il existe bien sûr une multitude d'outils de résolution de problèmes.  Sont présentés ici des outils aussi efficaces que facilement appropriables, et capables de convenir à toutes les fonctions de l'entreprise.
  4. 4. Boîte à Outils  QQOQCCP  Le diagramme Ishikawa  Le Pareto  Tableau Multicritères  Matrice de Compatibilité  Le DSS  Brainstorming et 8D
  5. 5. Résolution de Problèmes  QQOQCCP
  6. 6. Résolution de Problèmes  Diagramme Ishikawa
  7. 7. Résolution de Problèmes  Le Pareto
  8. 8. Résolution de Problèmes  Tableau Multicritères
  9. 9. Résolution de Problèmes  Matrice de Compatibilité
  10. 10. Résolution de Problèmes  Diagramme Systémique de Solutions
  11. 11. Résolution de Problèmes  Brainstorming et 8D
  12. 12. Application 7 1/2 Source : Qualiblog
  13. 13. 7 Application 2/2 Source : Qualiblog
  14. 14. Ressources  Piloter.org  Qualiblog  Chohmann.free.fr  Résolution de problèmes, Crépin & Robin, Eyrolles.  La Boîte à outils du resp. Qualité, Gillet Senot,Dunod.

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