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The future is not like the
North Pole, a destination
awaiting our arrival…..
It is much more like a bridge
between Sweden and
Finland, something we
imagine, design, plan and
build,
www.3VH.org © 2018 Oxford Centre for Triple Value Healthcare Ltd All Rights Reserved @3VHealthcare
“the future is already here, it is
just not evenly distributed”
william gibson
the Neuromancer 1984
www.3VH.org
THE PRESENT
Period of high
dependency
on other people
HEALTHSPAN
LIFESPAN
www.3VH.org
Wealthiest
Quintile
Period of high
dependency
on other people
Most
deprived
Quintile
HEALTHSPAN
LIFESPAN
www.3VH.org
THE PRESENT
Period of high
dependency
on other people
THE FUTURE
HEALTHSPAN
LIFESPAN
LONGER HEALTHSPAN
Shorter period of high
dependency
on other people
NO SIGNIFICANT INCREASE IN LIFESPAN
www.3VH.org
Need and demand will increase by about 20% in the next decade and resources will not
Resources
Need + Demand
Why has value become the number one focus for health
services world wide?
• Ageing
• New technology
• Increasing intensity of
clinical practice
Need
www.3VH.org
We have had 2 healthcare revolutions, with amazing impact
Antibiotics
MRI & CT
Coronary artery bypass graft
surgery
Hip & knee replacement
Chemotherapy
Radiotherapy
Randomised controlled trials
Systematic reviews
The Second has been the
technological revolution supported
by 50 years of increased investment
& 20 years of evidence based
medicine, quality and safety
improvement eg
The First was the public health
revolution
www.3VH.org
Indicators where we don’t know the ‘right’ rate
After 50 years of progress all societies still face
three massive problems.
The first is unwarranted variation in healthcare
i.e. “Variation in utilization of health care
services that cannot be explained by variation in
patient need or patient preferences.” Jack
Wennberg
Variation reveals the other two problems
www.3VH.org
The first problem is
underuse:
prevention of
complications
Range: 30.4%-76.4%
Degree of variation: 2.5-fold
www.3VH.org
underuse of high value interventions may also result in
inequity
0
10
20
30
40
50
60
70
80
90
100
Knee Hip
Comparison of NHS joint replacement in Oxfordshire 2012
Wealthiest ward =100
Wealthiest Poorest
www.3VH.org
The second problem is overuse which always results in
waste and may also cause harm
Benefit
Resources
Underuse
EffectSize
Overuse
⇒ always wastes
resources
⇒ can cause
harm
www.3VH.org
Benefit
Resources
Underuse
EffectSize
Overuse
Harm
www.3VH.org
Benefit
Resources
Underuse
Benefit - Harm
EffectSize
Point of Optimality Overuse
Harm
www.3VH.org
Quality and safety programmes bring some
improvement in the point of optimality
Benefit
Resources
Underuse
Benefit - Harm
EffectSize
= with quality
and safety
OverusePoint of Optimality
Harm
www.3VH.org
We have had 2 healthcare revolutions, with amazing impact
Antibiotics
MRI & CT
Coronary artery bypass graft
surgery
Hip & knee replacement
Cataract
Chemotherapy
Over treatment in the last
year of life
Examples of overuse which are
regularly raised in professional and
public meetings in the uk
The First was the public health
revolution
www.3VH.org
Example of overuse
Range: 4.5-18.0%
Degree of variation:
4.0-fold difference
England median: 11%
DoH goal by 2018: <10%
www.3VH.org
The value of country comparisons
Range: 53.9-190.4 per 100,000
Fold-difference: 3.5-fold
Reasons for variation:
• Higher rates of underlying disease in Black
populations
• Lack of pre-dialysis in some people
• High proportion of for-profit dialysis providers
in combination with unrestricted funding for
RRT by Medicare in USA
www.3VH.org
Why we need value
In the next decade need and demand will increase by at least 20 % so what can we
do?
We need to continue to:
1. Prevent disease, disability, dementia and frailty
to reduce need
2. Improve outcome by provide only cost-effective, evidence based interventions
3. Improve outcome by increasing quality and safety of process
4. Increase productivity by reducing cost
These measures reduce need and improve efficiency, but they will not bridge the
gap, so we need to focus on value.
www.3VH.org
Effectiveness
Evidence-
based
Cost-
effectiveness
Quality and
Safety
Value
Conceptualising value: a 21st century paradigm
www.3VH.org
Triple Value
Personal value: improving the outcomes that matter to an individual for a given
investment of resource used by the health system and by the individual and
their family
Population value: investing resources more wisely within a health system to
optimise the outcomes for the given population for which the health system is
responsible
Technical value: optimising the use of resources to get the best possible
outcomes for people being treated within a given pathway or process
www.3VH.org
Productivity
Outputs/Costs
e.g. average length of stay for
elective knee replacement
www.3VH.org
v
Productivity
Efficiency
Outcomes/costs
e.g.
Quality Adjusted Life Year for a
given intervention
% of people having had a knee
replacement who report a good
outcome/ DRG cost
NB this is the US definition of
value
v
Productivity
Outputs/
Resources
Efficiency
Outcomes/
Resources
Technical Value
Are the right patients being
seen or is there either
1. harm from
over diagnosis or
2. inequity from
underuse
Triple Resources
• Financial
• Environmental (carbon)
• Time, not only clinician time but
also time of patients and carers
www.3VH.org
• Increase personal value ensure that every individual receives high personal value by
providing people with full information about the risks and benefits of the
intervention being offered
• Shift resource from budgets where there is evidence of overuse or lower value to
budgets for populations in which there is evidence of underuse and inequity
• Develop population based systems and networks
• Create a culture of stewardship
The New Agenda – the Oxford Centre for Triple Value
Healthcare Method Of Increasing Value
www.3VH.org
We are now in the third healthcare revolution
The First The Second The Third
• Antibiotics
• MRI
• CT
• Ultrasound
• Stents
• Hip and knee replacement
• Chemotherapy
• Radiotherapy
• RCTs
• Systematic reviews
Citizens
KnowledgeSmartphone
www.3VH.org
Decision based on the
likelihood that this
intervention will
achieve the outcomes
that matter to this
individual
Evidence for the cost
effectiveness of the
intervention
Clinical condition of
this particular
individual
Outcome that matters
to this individual
Individual’s report on the degree to which the
intervention has achieved the outcome that mattered
This is real precision medicine
www.3VH.org
Providing people with full information about the risks and benefits of the intervention
being offered – it is the ethical thing to do. Shared decision support tools are plentiful
And all the evidence is that:
✓It makes it more likely that the right care is given to the right patient
✓Individuals are more parsimonious than clinicians
✓Allowing patients to make the decision in itself improves the outcome (i.e. it is an
effective intervention in its own right)
Elwyn Glyn, Laitner Steve, Coulter Angela, Walker Emma, Watson Paul, Thomson Richard et al. Implementing shared decision making in
the NHS BMJ 2010; 341 :c5146
Decision support is one proven, under used, means
of increasing personal value
www.3VH.org
• Increase personal value ensure that every individual receives high personal value by
providing people with full information about the risks and benefits of the intervention
being offered
• Shift resource from budgets where there is evidence of overuse or lower value to
budgets for populations in which there is evidence of underuse and inequity
• Develop population based systems and networks
• Create a culture of stewardship
The Triple Value Healthcare Method Of Increasing Value For
Populations
www.3VH.org
Mental Health
£145M
Cardio £100M
Respiratory £78M
Gastro-
Intestinal
£68MEyes
and vision
£30M
Annual Spend Per Million
www.3VH.org
Many people have more than one
problem ; they have complex needs.
GP’s are skilled in managing complexity
but when one of the problems becomes
complicated the Generalist needs
Specialist help
Cancers
Respiratory
Gastro-
intestinal
Mental
Health
www.3VH.org
Cancers
Respiratory
Gastro-
instestinal
Apnoea
COPD
(Chronic
Obstructive
Pulmonary
Disease)
Asthma
www.3VH.org
We need only to be reasonable
“Accountability for reasonableness is the idea that the reasons or rationales for
important limit-setting decisions should be publicly available. In addition, these
reasons must be ones that ‘fair-minded’ people can agree are relevant to pursuing
appropriate patient care under necessary resource constraints
By ‘fair-minded’, we do not simply mean our friends or people who just happen to
agree with us. We mean people who in principle seek to cooperate with others on
terms they can justify to each other. Indeed, fair-minded people accept rules of the
game – or sometimes seek rule changes – that promote the game’s essential skills
and the excitement their use produces.”
Daniels, N. and Sabin, J.E. (2008) Setting Limits Fairly, Learning to Share Resources for Health. Oxford University
Press.
www.3VH.org
• Increase personal value ensure that every individual receives high personal value by
providing people with full information about the risks and benefits of the intervention
being offered
• Shift resource from budgets where there is evidence of overuse or lower value to
budgets for populations in which there is evidence of underuse and inequity
• Develop population based systems and networks
• Create a culture of stewardship
The Triple Value Healthcare Method Of Increasing
Value For Populations
www.3VH.org
Structure Systems & Public Professionals
Networks
Culture Patients
INFLUENCE
CREATE
www.3VH.org
The Healthcare Archipelago
GENERAL MENTAL
PRACTICE HEALTH
PRIVATE HOSPITAL
PHYSIOTHERAPY
OSTEOPATHY SERVICES
CHIROPRACTIC
www.3VH.org
Most health systems are built in 2D
Types
Of
Care
SELF CARE
INFORMAL CARE
e.g family
GENERALIST
(primary)
SPECIALIST
(secondary)
SUPER
SPECIALIST
Bureaucracies
HealthBoards
HealthImprovement
NHS24
Health&Social
CareDirectorate
NHSHealthScotland
…..
…..
www.3VH.org
Types
Of
Care
SELF CARE
INFORMAL CARE
e.g family
GENERALIST
SPECIALIST
SUPER
SPECIALIST
Bureaucracies
When it comes to considering the people affected,
healthcare is really in 3D
Mental health problems
Frailty
Cancer
Eye problems
HealthBoards
Health
Improvement
NHS24
Health&Social
CareDirectorate
NHSHealthScotland
…..
…..
Populations
defined by need
www.3VH.org
Is the care for people with, terms of the outcomes and taking into
account the resources invested, better in Kuopio or Vaasa?
Which network in Finland for people with Type 1 diabetes delivers the
best value in terms of both outcomes and the resources used ?
Is the care for people with in the last year of life better in Tampere or
Turku?
Is the care for people with depression in terms of the outcomes taking
into account the resources invested better in Oulu or Pori?
www.3VH.org
At a national level questions such as those below could
also be addressed
Is the care for people with epilepsy better in terms of
the outcomes taking into account the resources
invested in Helsinki or Copenhagen or Edinburgh?
Is the care for people with rheumatoid arthritis better,
in terms of the outcomes and taking into account the
resources invested, in Wales or Finland or Lombardia?
www.3VH.org
SELF CARE
INFORMAL CARE
GENERALIST
SPECIALIST
www.3VH.org
SELF CARE
INFORMAL CARE
GENERALIST
SPECIALIST
SUPER
SPECIALIST
OBJECTIVES FOR A SYSTEM FOR PEOPLE WITH ASTHMA
•To prevent asthma
•To diagnose asthma quickly and accurately
•To slow the process of the disease by effective and safe
treatment
•To help the individual afflicted adapt to the challenges
•To involve patients, both individually and collectively, in
their care
•To prevent asthma
•To diagnose asthma quickly and accurately
•To slow the process of the disease by effective and safe
treatment
•To help the individual afflicted adapt to the challenges
•To involve patients, both individually and collectively, in
their care
•To make the best use of resources
•To mitigate inequity
•To promote and support research
•To support the development of staff
•To report annually to the population served
www.3VH.org
BetterValueHealthcare
Hierarchy Network
www.3VH.org
BetterValueHealthcare
Hierarchy Network
www.3VH.org
Within systems are different interventions
Respiratory
Smoking cessation
Imaging
Physiotherapy
Triple drug
therapy
www.3VH.org
All people with
the condition
People
receiving
The service
People who
would benefit
most from the
service
www.3VH.org
All people with
the condition who do
not need to see the
specialist service practice
healthcare supported by
generalists who are
themselves supported
by specialists
The right
People
receiving
the specialist
service
www.3VH.org
• Increase personal value ensure that every individual receives high
personal value by providing people with full information about the
risks and benefits of the intervention being offered
• Shift resource from budgets where there is evidence of overuse or
lower value to budgets for populations in which there is evidence of
underuse and inequity
• Develop population based systems and networks
• Create a culture of stewardship; leadership shapes culture;
management works within that culture
The Triple Value Healthcare Method Of Increasing
Value For Populations
www.3VH.org
Use new language
System is a set of activities with a common set of objectives and outcomes; and an
annual report. Systems can focus on symptoms, conditions or subgroups of the
population
Network is a set of individuals and organisations that deliver the system’s objectives
Pathway is the route patients usually follow through the network
Programme is a set of systems with a common knowledge base and a common
budget
www.3VH.org
Stewardship is the most important word of all
“Doctors should embrace the values of
resource stewardship in their clinical
practice”
Stewardship is to hold something you do
not own in trust for future generations

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Muir Gray at the First National Conference on Health Care Quality Registers

  • 1. The future is not like the North Pole, a destination awaiting our arrival…..
  • 2. It is much more like a bridge between Sweden and Finland, something we imagine, design, plan and build,
  • 3. www.3VH.org © 2018 Oxford Centre for Triple Value Healthcare Ltd All Rights Reserved @3VHealthcare “the future is already here, it is just not evenly distributed” william gibson the Neuromancer 1984
  • 4. www.3VH.org THE PRESENT Period of high dependency on other people HEALTHSPAN LIFESPAN
  • 5. www.3VH.org Wealthiest Quintile Period of high dependency on other people Most deprived Quintile HEALTHSPAN LIFESPAN
  • 6. www.3VH.org THE PRESENT Period of high dependency on other people THE FUTURE HEALTHSPAN LIFESPAN LONGER HEALTHSPAN Shorter period of high dependency on other people NO SIGNIFICANT INCREASE IN LIFESPAN
  • 7. www.3VH.org Need and demand will increase by about 20% in the next decade and resources will not Resources Need + Demand Why has value become the number one focus for health services world wide? • Ageing • New technology • Increasing intensity of clinical practice Need
  • 8. www.3VH.org We have had 2 healthcare revolutions, with amazing impact Antibiotics MRI & CT Coronary artery bypass graft surgery Hip & knee replacement Chemotherapy Radiotherapy Randomised controlled trials Systematic reviews The Second has been the technological revolution supported by 50 years of increased investment & 20 years of evidence based medicine, quality and safety improvement eg The First was the public health revolution
  • 9. www.3VH.org Indicators where we don’t know the ‘right’ rate After 50 years of progress all societies still face three massive problems. The first is unwarranted variation in healthcare i.e. “Variation in utilization of health care services that cannot be explained by variation in patient need or patient preferences.” Jack Wennberg Variation reveals the other two problems
  • 10. www.3VH.org The first problem is underuse: prevention of complications Range: 30.4%-76.4% Degree of variation: 2.5-fold
  • 11. www.3VH.org underuse of high value interventions may also result in inequity 0 10 20 30 40 50 60 70 80 90 100 Knee Hip Comparison of NHS joint replacement in Oxfordshire 2012 Wealthiest ward =100 Wealthiest Poorest
  • 12. www.3VH.org The second problem is overuse which always results in waste and may also cause harm Benefit Resources Underuse EffectSize Overuse ⇒ always wastes resources ⇒ can cause harm
  • 15. www.3VH.org Quality and safety programmes bring some improvement in the point of optimality Benefit Resources Underuse Benefit - Harm EffectSize = with quality and safety OverusePoint of Optimality Harm
  • 16. www.3VH.org We have had 2 healthcare revolutions, with amazing impact Antibiotics MRI & CT Coronary artery bypass graft surgery Hip & knee replacement Cataract Chemotherapy Over treatment in the last year of life Examples of overuse which are regularly raised in professional and public meetings in the uk The First was the public health revolution
  • 17. www.3VH.org Example of overuse Range: 4.5-18.0% Degree of variation: 4.0-fold difference England median: 11% DoH goal by 2018: <10%
  • 18. www.3VH.org The value of country comparisons Range: 53.9-190.4 per 100,000 Fold-difference: 3.5-fold Reasons for variation: • Higher rates of underlying disease in Black populations • Lack of pre-dialysis in some people • High proportion of for-profit dialysis providers in combination with unrestricted funding for RRT by Medicare in USA
  • 19. www.3VH.org Why we need value In the next decade need and demand will increase by at least 20 % so what can we do? We need to continue to: 1. Prevent disease, disability, dementia and frailty to reduce need 2. Improve outcome by provide only cost-effective, evidence based interventions 3. Improve outcome by increasing quality and safety of process 4. Increase productivity by reducing cost These measures reduce need and improve efficiency, but they will not bridge the gap, so we need to focus on value.
  • 21. www.3VH.org Triple Value Personal value: improving the outcomes that matter to an individual for a given investment of resource used by the health system and by the individual and their family Population value: investing resources more wisely within a health system to optimise the outcomes for the given population for which the health system is responsible Technical value: optimising the use of resources to get the best possible outcomes for people being treated within a given pathway or process
  • 22. www.3VH.org Productivity Outputs/Costs e.g. average length of stay for elective knee replacement
  • 23. www.3VH.org v Productivity Efficiency Outcomes/costs e.g. Quality Adjusted Life Year for a given intervention % of people having had a knee replacement who report a good outcome/ DRG cost NB this is the US definition of value
  • 24. v Productivity Outputs/ Resources Efficiency Outcomes/ Resources Technical Value Are the right patients being seen or is there either 1. harm from over diagnosis or 2. inequity from underuse Triple Resources • Financial • Environmental (carbon) • Time, not only clinician time but also time of patients and carers
  • 25. www.3VH.org • Increase personal value ensure that every individual receives high personal value by providing people with full information about the risks and benefits of the intervention being offered • Shift resource from budgets where there is evidence of overuse or lower value to budgets for populations in which there is evidence of underuse and inequity • Develop population based systems and networks • Create a culture of stewardship The New Agenda – the Oxford Centre for Triple Value Healthcare Method Of Increasing Value
  • 26. www.3VH.org We are now in the third healthcare revolution The First The Second The Third • Antibiotics • MRI • CT • Ultrasound • Stents • Hip and knee replacement • Chemotherapy • Radiotherapy • RCTs • Systematic reviews Citizens KnowledgeSmartphone
  • 27. www.3VH.org Decision based on the likelihood that this intervention will achieve the outcomes that matter to this individual Evidence for the cost effectiveness of the intervention Clinical condition of this particular individual Outcome that matters to this individual Individual’s report on the degree to which the intervention has achieved the outcome that mattered This is real precision medicine
  • 28. www.3VH.org Providing people with full information about the risks and benefits of the intervention being offered – it is the ethical thing to do. Shared decision support tools are plentiful And all the evidence is that: ✓It makes it more likely that the right care is given to the right patient ✓Individuals are more parsimonious than clinicians ✓Allowing patients to make the decision in itself improves the outcome (i.e. it is an effective intervention in its own right) Elwyn Glyn, Laitner Steve, Coulter Angela, Walker Emma, Watson Paul, Thomson Richard et al. Implementing shared decision making in the NHS BMJ 2010; 341 :c5146 Decision support is one proven, under used, means of increasing personal value
  • 29. www.3VH.org • Increase personal value ensure that every individual receives high personal value by providing people with full information about the risks and benefits of the intervention being offered • Shift resource from budgets where there is evidence of overuse or lower value to budgets for populations in which there is evidence of underuse and inequity • Develop population based systems and networks • Create a culture of stewardship The Triple Value Healthcare Method Of Increasing Value For Populations
  • 30. www.3VH.org Mental Health £145M Cardio £100M Respiratory £78M Gastro- Intestinal £68MEyes and vision £30M Annual Spend Per Million
  • 31. www.3VH.org Many people have more than one problem ; they have complex needs. GP’s are skilled in managing complexity but when one of the problems becomes complicated the Generalist needs Specialist help Cancers Respiratory Gastro- intestinal Mental Health
  • 33. www.3VH.org We need only to be reasonable “Accountability for reasonableness is the idea that the reasons or rationales for important limit-setting decisions should be publicly available. In addition, these reasons must be ones that ‘fair-minded’ people can agree are relevant to pursuing appropriate patient care under necessary resource constraints By ‘fair-minded’, we do not simply mean our friends or people who just happen to agree with us. We mean people who in principle seek to cooperate with others on terms they can justify to each other. Indeed, fair-minded people accept rules of the game – or sometimes seek rule changes – that promote the game’s essential skills and the excitement their use produces.” Daniels, N. and Sabin, J.E. (2008) Setting Limits Fairly, Learning to Share Resources for Health. Oxford University Press.
  • 34. www.3VH.org • Increase personal value ensure that every individual receives high personal value by providing people with full information about the risks and benefits of the intervention being offered • Shift resource from budgets where there is evidence of overuse or lower value to budgets for populations in which there is evidence of underuse and inequity • Develop population based systems and networks • Create a culture of stewardship The Triple Value Healthcare Method Of Increasing Value For Populations
  • 35. www.3VH.org Structure Systems & Public Professionals Networks Culture Patients INFLUENCE CREATE
  • 36. www.3VH.org The Healthcare Archipelago GENERAL MENTAL PRACTICE HEALTH PRIVATE HOSPITAL PHYSIOTHERAPY OSTEOPATHY SERVICES CHIROPRACTIC
  • 37. www.3VH.org Most health systems are built in 2D Types Of Care SELF CARE INFORMAL CARE e.g family GENERALIST (primary) SPECIALIST (secondary) SUPER SPECIALIST Bureaucracies HealthBoards HealthImprovement NHS24 Health&Social CareDirectorate NHSHealthScotland ….. …..
  • 38. www.3VH.org Types Of Care SELF CARE INFORMAL CARE e.g family GENERALIST SPECIALIST SUPER SPECIALIST Bureaucracies When it comes to considering the people affected, healthcare is really in 3D Mental health problems Frailty Cancer Eye problems HealthBoards Health Improvement NHS24 Health&Social CareDirectorate NHSHealthScotland ….. ….. Populations defined by need
  • 39. www.3VH.org Is the care for people with, terms of the outcomes and taking into account the resources invested, better in Kuopio or Vaasa? Which network in Finland for people with Type 1 diabetes delivers the best value in terms of both outcomes and the resources used ? Is the care for people with in the last year of life better in Tampere or Turku? Is the care for people with depression in terms of the outcomes taking into account the resources invested better in Oulu or Pori?
  • 40. www.3VH.org At a national level questions such as those below could also be addressed Is the care for people with epilepsy better in terms of the outcomes taking into account the resources invested in Helsinki or Copenhagen or Edinburgh? Is the care for people with rheumatoid arthritis better, in terms of the outcomes and taking into account the resources invested, in Wales or Finland or Lombardia?
  • 43. OBJECTIVES FOR A SYSTEM FOR PEOPLE WITH ASTHMA •To prevent asthma •To diagnose asthma quickly and accurately •To slow the process of the disease by effective and safe treatment •To help the individual afflicted adapt to the challenges •To involve patients, both individually and collectively, in their care
  • 44. •To prevent asthma •To diagnose asthma quickly and accurately •To slow the process of the disease by effective and safe treatment •To help the individual afflicted adapt to the challenges •To involve patients, both individually and collectively, in their care •To make the best use of resources •To mitigate inequity •To promote and support research •To support the development of staff •To report annually to the population served
  • 47. www.3VH.org Within systems are different interventions Respiratory Smoking cessation Imaging Physiotherapy Triple drug therapy
  • 48. www.3VH.org All people with the condition People receiving The service People who would benefit most from the service
  • 49. www.3VH.org All people with the condition who do not need to see the specialist service practice healthcare supported by generalists who are themselves supported by specialists The right People receiving the specialist service
  • 50. www.3VH.org • Increase personal value ensure that every individual receives high personal value by providing people with full information about the risks and benefits of the intervention being offered • Shift resource from budgets where there is evidence of overuse or lower value to budgets for populations in which there is evidence of underuse and inequity • Develop population based systems and networks • Create a culture of stewardship; leadership shapes culture; management works within that culture The Triple Value Healthcare Method Of Increasing Value For Populations
  • 51. www.3VH.org Use new language System is a set of activities with a common set of objectives and outcomes; and an annual report. Systems can focus on symptoms, conditions or subgroups of the population Network is a set of individuals and organisations that deliver the system’s objectives Pathway is the route patients usually follow through the network Programme is a set of systems with a common knowledge base and a common budget
  • 52. www.3VH.org Stewardship is the most important word of all “Doctors should embrace the values of resource stewardship in their clinical practice” Stewardship is to hold something you do not own in trust for future generations