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Mobile & M-Commerce:
The Complete Picture
       @Awin_Strategy
       @Affwin




Kevin Edwards, Affiliate Window
kevin.edwards@affiliatewindow.com
The
The Mobile
 Affiliate
Landscape
Landscape
True mobile measurement?


                           275%


                           260%
Mobile device split (clicks)
Mobile device split (sales)
Daily split of sales – mobile vs. desktop




 *w/c 13th February 2012
The opportunity: 2011 into 2012


       £2




                      £2
        405k          518k
         8.




                        3.
          3m




                          2m
      9.3m           23.7m
Mobile basket dissected
with affiliate tracking
Top AWin advertisers in
place
with m-commerce sites
What do they have in common?
The            dilemma
Hugely successful affiliate
Burgeoning sector worth c.£1bn
Over indexes on many customer quality indices
Created powerful retail brand (top 50 UK
Hitwise retail sites)
Offers range of promotional opportunities
Focused on demonstrating incremental sales
Multi-channel – 2011 app launched...
The   dilemma
Missed opportunities?
                            “Probably.
                            My other app based
                            on Dutch retailer
DevMobile                   bol.com, saw
                            conversion increase
                            from 8 to 12%:

                            a 50% increase in
                            sales.”
Does it make a difference?




2.1% sales through      3.1% sales through
     mobile                  mobile

4.2% sales through      5.4% sales through
mobile (with iPad)      mobile (with iPad)
Does it make a difference?
Considerations
Advertisers focus on the iPhone

Sector & time considerations
(low basket, impulse)

m-commerce sites enable mobile
optimisation and happy customers...

       ...and happy affiliates
Follow the consumer
• 17% of mobile phone users downloaded a
  voucher on their mobile device in Q1 2011
• 32% of shoppers would not have bought it if
  they didn’t have a voucher




• 10% MVC traffic through mobile...

       (Neilsen)
Voucher insights
•   High traffic, fewer sales
•   Female, high earners
•   iPhone/Android now neck and neck
•   Used to increase footfall & AOV
•   Connection speed issues
•   What impact will NFC have?
•   Strong offer = wider geographic
    reach: B&Q
Closing the loop
Some final thoughts


• Affiliates are becoming multi-channel:
    – Understand the range of activity
•   Incremental sales or minimising lost traffic?
•   Reporting requirements heightened
•   Tracking is a serious threat
•   Prioritise, test and optimise
•   Who knows how big mobile could be…?
Thank you!



?
Sign up for the Strategy Newsletter
strategy@affiliatewindow.com

Kevin Edwards, Affiliate Window
kevin.edwards@affiliatewindow.com
020 7553 0354

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Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

  • 1. Mobile & M-Commerce: The Complete Picture @Awin_Strategy @Affwin Kevin Edwards, Affiliate Window kevin.edwards@affiliatewindow.com
  • 3.
  • 7.
  • 8. Daily split of sales – mobile vs. desktop *w/c 13th February 2012
  • 9. The opportunity: 2011 into 2012 £2 £2 405k 518k 8. 3. 3m 2m 9.3m 23.7m
  • 11. with affiliate tracking Top AWin advertisers in place with m-commerce sites
  • 12. What do they have in common?
  • 13. The dilemma Hugely successful affiliate Burgeoning sector worth c.£1bn Over indexes on many customer quality indices Created powerful retail brand (top 50 UK Hitwise retail sites) Offers range of promotional opportunities Focused on demonstrating incremental sales Multi-channel – 2011 app launched...
  • 14. The dilemma
  • 15. Missed opportunities? “Probably. My other app based on Dutch retailer DevMobile bol.com, saw conversion increase from 8 to 12%: a 50% increase in sales.”
  • 16. Does it make a difference? 2.1% sales through 3.1% sales through mobile mobile 4.2% sales through 5.4% sales through mobile (with iPad) mobile (with iPad)
  • 17. Does it make a difference?
  • 18. Considerations Advertisers focus on the iPhone Sector & time considerations (low basket, impulse) m-commerce sites enable mobile optimisation and happy customers... ...and happy affiliates
  • 19. Follow the consumer • 17% of mobile phone users downloaded a voucher on their mobile device in Q1 2011 • 32% of shoppers would not have bought it if they didn’t have a voucher • 10% MVC traffic through mobile... (Neilsen)
  • 20. Voucher insights • High traffic, fewer sales • Female, high earners • iPhone/Android now neck and neck • Used to increase footfall & AOV • Connection speed issues • What impact will NFC have? • Strong offer = wider geographic reach: B&Q
  • 22. Some final thoughts • Affiliates are becoming multi-channel: – Understand the range of activity • Incremental sales or minimising lost traffic? • Reporting requirements heightened • Tracking is a serious threat • Prioritise, test and optimise • Who knows how big mobile could be…?
  • 23. Thank you! ? Sign up for the Strategy Newsletter strategy@affiliatewindow.com Kevin Edwards, Affiliate Window kevin.edwards@affiliatewindow.com 020 7553 0354