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The
Philippine
FinTech
Landscape
Moses Adrian Sambrano
Graduate Student
Ateneo de Manila University
moses.sambrano@obf.ateneo.edu
Soleil Ivory Corpuz
Graduate Student
Ateneo de Manila University
soleil.corpuz@obf.ateneo.edu
Philippine Macroeconomic Situation
-
5.000
10.000
15.000
20.000
25.000
Agriculture Industry Services GDP
Php
billions
2015 2016 2017 2018 2019 2020
-9.6%
-9.1%
-13.1%
-0.2%
In 2020, the Philippines recorded sharp declines in
its economy due to Covid-19 pandemic…
Philippine GDP, 2015-2020
…with small enterprises bearing much of the
negative effects from multiple lockdowns
Structure of Philippines Businesses
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Number of Establishments Employment Contribution
Micro Small Medium Large
Source: PSA Source: DTI
Philippine Business Analysis
0
20
40
60
80
100
Institutions
Infrastructure
ICT Adoption
Macroeconomic
Stability
Health
Skills
Product Market
Labor Market
Financial System
Market Size
Business
Dynamism
Innovation
Capability
Philippines Thailand Malaysia Singapore
Factor Conditions Context for Firm Strategy & Rivalry
Demand Conditions Related and Supporting Industries
• Access to large, educated labor pool, with English
speaking capabilities, but needs specialized
training for specific sectors
• Increase in the physical network of banks
• Promotion of digital infrastructure, which
included easier KYC process and
interoperability among banks and non-banks
• Widespread use of mobile gadgets (mobile
phones and tablets)
• Relatively low ranking in ease of doing business
compared to regional competitors
• General openness to foreign investors, with some
sectors having restrictions on foreign investments
• Presence of competition law and intellectual
property rights code
• Consumer spending of middle income class
families
• High volume of remittances
• High Internet usage among Filipinos
• Recent developments in the ICT
infrastructure of the country; presence of
three telco providers
• Still low Internet penetration level compared
with other countries
• Presence of roadmaps for digital startups and
other Internet-related business activities
• Shifting patterns in retail industry
Factor Conditions
Physical Network of Banks in the Philippines
0
5.000
10.000
15.000
20.000
25.000
ATMS Branches
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
9%
5%
Source: BSP
Note: Percentages refer to CAGR for 2010-2019.
• Financial inclusion is one of the mandates of the BSP. A significant number
of Filipinos are still considered as “underserved”.
• Growth of ATMs are faster than bank branches, since it is relatively easier
to set up ATMs even in far locations in the country.
• In comparison with other countries, ATM per 100,000 population is
still lower than those of Thailand, Singapore and Malaysia.
Factor Conditions
0
10
20
30
40
50
60
70
80
90
100
Possession of Mobile
Telephone
Possesion of Personal
Computer
Possession of Laptop Possession of
Smartphone
Possesion of Tablet
2015 2016 2017 2018 2019 2020
Possession of Mobile Gadgets, as % of households
Source: Euromonitor
Note: %s outside chart is the CAGR for 2015-2020
• More Filipinos are being accustomed to mobile gadgets and
technologies over the past 5 years.
• Growth in the number of households having laptop, smartphones
and tablets is driven by the use of online services.
1.3%
1.2%
10.7%
9.9%
20.9%
Demand Conditions
0 10 20 30 40 50 60 70
Food Expenditure
House rent or rental value
Utilities
Transport
Miscellaneous goods and services
Durable furniture and equipment
Special family occasions
Other expenditures
100,000 – 249,999 60,000 – 99,999 40,000 – 59,999 < 40,000
Source: FIES (PSA)
Consumption Patterns of Households, by income groups
• Middle income class: household with five members
earning Php20,000 to Php115,000 (as of 2017)
• Expenditures are mostly for daily necessities and
considered to be of low value, high volume transactions.
• Thus, cash is more widely used mode of payment.
Demand Conditions
• Both domestic and overseas remittances are
primarily used for food, education and medical
expenses.
• Money transfer operators are the primary mode
of transfer of cash remittances.
• For domestic remittances. about 54.3% of
the transactions have amounts ranging
from Php1 to Php5,000.
Overseas Remittances
Domestic Remittances
Source: PSA & UPPI, 2018
Money
transfer
operators
Banks
Family or
Friends Others
Mode of Transfer
Money
transfer
operators
Banks
Family or
Friends Others
Mode of Transfer
0 20 40 60 80
Food
Education
Medical Expenses
Debt Payments
Savings
Use of Remittance
0 20 40 60 80
Food
Education
Medical Expenses
Savings
Debt payments
Use of Remittance
Related and Supporting Industries
Source: Euromonitor, “Digital Landscape in the Philippines”
(2020)
The entry of new telco provider aimed to create
competition with existing providers…
• Through Smart Communications, promoted 5G
network in the country
• Planned for a faster Internet speed starting late
2020, focusing on business customers, with the
completion of the undersea cable system called
Jupiter.
• Promoted the product “Globe at Home” prepaid
wifi
• Partnered with Huawei to offer fixed wireless 5G
broadband service for home environment
• New entrant in the telecommunications industry
of the Philippines
• Created agreements with tower construction and
contractors as part of its coverage commitment
• Committed to cover 84% of the Philippines with
more affordable, secure and faster Internet
connections
…but still not enough to be at par with neighboring
countries.
0
20
40
60
80
SG TH BN VN LA MA PH KH MM ID
Download Speed
0
5
10
15
20
25
BN VN SG TH LA MM ID MA KH PH
Upload Speed
Mobile Speed
Fixed Broadband
0
50
100
150
200
250
SG TH MA VN PH LA ID KH MM
Download Speed
0
50
100
150
200
250
SG TH MA VN PH LA ID KH MM
Upload Speed
Source: Ookla Speedtest (as of March 2021)
Brief History of FinTech in the Philippines
2000
2001
2004
2009 2017
2021
Banco de Oro (BDO)
partnered with Smart
Communications and
MasterCard to
introduce Smart
Money.
BSP issued its first
guidelines on the
country’s
electronic banking
activities.
Globe Telecom
launched GCash, an
e-wallet where
users can make
purchases and pay
bills through text
messaging.
BSP released
Circular No. 649
intending to
provide necessary
safeguards and
controls to
mitigate risks
associated with e-
money.
Foreign investors
began to recognize
the potential of PH
FinTech companies.
Tencent, IFC, and Ant
Financial poured in
investments into the
sector.
BSP welcomed the
entry of neobanks, a
type of bank that
offers all-digital and
all-mobile retail
banking services.
2011
The government
tapped GCash to
distribute CCT grants.
Smart’s BayadLoad
was used for gov’t
contributions.
PH FinTech Cluster Map
Digital Financial Products and Services
Providers
Banks and non-bank financial institutions
Payments
Loans
Investments
Insurance
Blockchain /
Crypto Trading
Regulators
Bangko Sentral ng Pilipinas
Insurance Commission
Securities and Exchange
Commission
Philippine Deposit
Insurance Corporation
Infrastructure
Internet Service
Providers
Telecommunications
Companies
Payment Centers
/ Agents
Consumers
Individuals
Businesses
Government
Trade Associations
Fintech Alliance.PH
FinTech Philippines
Association
Remittances
• Users of digital payments are categorized into three:
• Value of digital payments in the Philippines. (US$ Billions):
Consumers
Person (P2X)
• Fees and taxes paid to the government,
payments for utilities, airtime loads,
merchant payments, and person-to-
person payments such as remittances
and lending.
Business (B2X)
• Taxes and fees paid to the government,
payments to suppliers and other
businesses, and payroll payments.
Government (G2X)
• Internal revenue allotments to LGUs,
payments to businesses for supplies
and other expenses, and salary and
social welfare payments
Source: United Nations Better than Cash Alliance (2020)
2019 PH GDP
US$ 376 billion
2019 OFW Remittances
US$ 33.5 billion
• BSP’s fundamental mission is to encourage innovation while managing consumer protection and
financial stability.
• The central bank employs a “test and learn” approach which is also termed as a “regulatory sandbox.”
• Recently, the country’s financial sector regulators have signed an MOA on the establishment of a
Cooperative Oversight Framework on FinTech innovation.
Regulators
Regulators
Bangko Sentral ng Pilipinas
Insurance Commission
Securities and Exchange
Commission
Philippine Deposit
Insurance Corporation
Source: newsbytes.ph
BSP Circular 240
Series of 2000
BSP Circular 649
Series of 2009
BSP Circular 1105
Series of 2020
Digital Payments Cluster Diamond
Context for Firm Strategy and Rivalry
+ Proactive and adaptive regulators, who are also
responsive to consumer welfare
+ Entrance of foreign competitors are welcomed
+ Presence of IPAs to promote new foreign investments
+ Presence of competition watchdog to monitor market
power
- Lack of awareness for IPR
- Lack of R&D facilities and incubators
Factor Conditions
+ Educated and young labor pool size
+ Digital infrastructure plan to ensure
interoperability among players and promote
financial inclusion
- Lack of specialized educational programs for
FinTech
Demand Conditions
+ Large and growing population, with consumption-driven
lifestyles
+ High volume of overseas and domestic remittances in the
country
+ High adoption to digital financial products, triggered by
the pandemic
- Lack of financial literacy among Filipinos
- Lack of recognized proof of identification for many
Filipinos, which hinder account opening for financial
services
Related and Supporting Industries
+ Presence of industry associations, given that FinTech is
still a young industry
+ Growth in retailing driven by shifting to digital commerce
- Lack of consistency in the quality of telco services by
current providers
What lies ahead for the PH FinTech Industry
● Emergence of other FinTech products accompanied by use of advanced
technologies
● Contactless payment is the new payment model
● Industry expansion due to new partnerships and entry of new players
Loans
Investments
Insurance
Blockchain /
Crypto
Predictive Analytics
Blockchain
Machine Learning
Artificial Intelligence
Big Data
Augmented Reality
Recommendations
Consumers
• Run information campaign to build trust in digital payments among consumers
• Incentivize shifting preferences for digital transactions
Businesses
• Make funding for Filipino start ups more accessible
• Encourage merchants to use e-money and e-wallet services for payments
Infrastructure
• Enhance connectivity from urban centers to less developed areas in the country
• Less bureaucratic process for telco infrastructure related projects
Department of Economics
Rm. 409 4/F, Dr. Ricardo & Rosita Leong Hall
Ateneo de Manila University
Loyola Heights, Quezon City 1108
Philippines
moses.sambrano@obf.ateneo.edu
soleil.corpuz@obf.ateneo.edu
apang@ateneo.edu

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The Philippine FinTech Landscape

  • 1. The Philippine FinTech Landscape Moses Adrian Sambrano Graduate Student Ateneo de Manila University moses.sambrano@obf.ateneo.edu Soleil Ivory Corpuz Graduate Student Ateneo de Manila University soleil.corpuz@obf.ateneo.edu
  • 2. Philippine Macroeconomic Situation - 5.000 10.000 15.000 20.000 25.000 Agriculture Industry Services GDP Php billions 2015 2016 2017 2018 2019 2020 -9.6% -9.1% -13.1% -0.2% In 2020, the Philippines recorded sharp declines in its economy due to Covid-19 pandemic… Philippine GDP, 2015-2020 …with small enterprises bearing much of the negative effects from multiple lockdowns Structure of Philippines Businesses 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Number of Establishments Employment Contribution Micro Small Medium Large Source: PSA Source: DTI
  • 3. Philippine Business Analysis 0 20 40 60 80 100 Institutions Infrastructure ICT Adoption Macroeconomic Stability Health Skills Product Market Labor Market Financial System Market Size Business Dynamism Innovation Capability Philippines Thailand Malaysia Singapore Factor Conditions Context for Firm Strategy & Rivalry Demand Conditions Related and Supporting Industries • Access to large, educated labor pool, with English speaking capabilities, but needs specialized training for specific sectors • Increase in the physical network of banks • Promotion of digital infrastructure, which included easier KYC process and interoperability among banks and non-banks • Widespread use of mobile gadgets (mobile phones and tablets) • Relatively low ranking in ease of doing business compared to regional competitors • General openness to foreign investors, with some sectors having restrictions on foreign investments • Presence of competition law and intellectual property rights code • Consumer spending of middle income class families • High volume of remittances • High Internet usage among Filipinos • Recent developments in the ICT infrastructure of the country; presence of three telco providers • Still low Internet penetration level compared with other countries • Presence of roadmaps for digital startups and other Internet-related business activities • Shifting patterns in retail industry
  • 4. Factor Conditions Physical Network of Banks in the Philippines 0 5.000 10.000 15.000 20.000 25.000 ATMS Branches 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 9% 5% Source: BSP Note: Percentages refer to CAGR for 2010-2019. • Financial inclusion is one of the mandates of the BSP. A significant number of Filipinos are still considered as “underserved”. • Growth of ATMs are faster than bank branches, since it is relatively easier to set up ATMs even in far locations in the country. • In comparison with other countries, ATM per 100,000 population is still lower than those of Thailand, Singapore and Malaysia.
  • 5. Factor Conditions 0 10 20 30 40 50 60 70 80 90 100 Possession of Mobile Telephone Possesion of Personal Computer Possession of Laptop Possession of Smartphone Possesion of Tablet 2015 2016 2017 2018 2019 2020 Possession of Mobile Gadgets, as % of households Source: Euromonitor Note: %s outside chart is the CAGR for 2015-2020 • More Filipinos are being accustomed to mobile gadgets and technologies over the past 5 years. • Growth in the number of households having laptop, smartphones and tablets is driven by the use of online services. 1.3% 1.2% 10.7% 9.9% 20.9%
  • 6. Demand Conditions 0 10 20 30 40 50 60 70 Food Expenditure House rent or rental value Utilities Transport Miscellaneous goods and services Durable furniture and equipment Special family occasions Other expenditures 100,000 – 249,999 60,000 – 99,999 40,000 – 59,999 < 40,000 Source: FIES (PSA) Consumption Patterns of Households, by income groups • Middle income class: household with five members earning Php20,000 to Php115,000 (as of 2017) • Expenditures are mostly for daily necessities and considered to be of low value, high volume transactions. • Thus, cash is more widely used mode of payment.
  • 7. Demand Conditions • Both domestic and overseas remittances are primarily used for food, education and medical expenses. • Money transfer operators are the primary mode of transfer of cash remittances. • For domestic remittances. about 54.3% of the transactions have amounts ranging from Php1 to Php5,000. Overseas Remittances Domestic Remittances Source: PSA & UPPI, 2018 Money transfer operators Banks Family or Friends Others Mode of Transfer Money transfer operators Banks Family or Friends Others Mode of Transfer 0 20 40 60 80 Food Education Medical Expenses Debt Payments Savings Use of Remittance 0 20 40 60 80 Food Education Medical Expenses Savings Debt payments Use of Remittance
  • 8. Related and Supporting Industries Source: Euromonitor, “Digital Landscape in the Philippines” (2020) The entry of new telco provider aimed to create competition with existing providers… • Through Smart Communications, promoted 5G network in the country • Planned for a faster Internet speed starting late 2020, focusing on business customers, with the completion of the undersea cable system called Jupiter. • Promoted the product “Globe at Home” prepaid wifi • Partnered with Huawei to offer fixed wireless 5G broadband service for home environment • New entrant in the telecommunications industry of the Philippines • Created agreements with tower construction and contractors as part of its coverage commitment • Committed to cover 84% of the Philippines with more affordable, secure and faster Internet connections …but still not enough to be at par with neighboring countries. 0 20 40 60 80 SG TH BN VN LA MA PH KH MM ID Download Speed 0 5 10 15 20 25 BN VN SG TH LA MM ID MA KH PH Upload Speed Mobile Speed Fixed Broadband 0 50 100 150 200 250 SG TH MA VN PH LA ID KH MM Download Speed 0 50 100 150 200 250 SG TH MA VN PH LA ID KH MM Upload Speed Source: Ookla Speedtest (as of March 2021)
  • 9. Brief History of FinTech in the Philippines 2000 2001 2004 2009 2017 2021 Banco de Oro (BDO) partnered with Smart Communications and MasterCard to introduce Smart Money. BSP issued its first guidelines on the country’s electronic banking activities. Globe Telecom launched GCash, an e-wallet where users can make purchases and pay bills through text messaging. BSP released Circular No. 649 intending to provide necessary safeguards and controls to mitigate risks associated with e- money. Foreign investors began to recognize the potential of PH FinTech companies. Tencent, IFC, and Ant Financial poured in investments into the sector. BSP welcomed the entry of neobanks, a type of bank that offers all-digital and all-mobile retail banking services. 2011 The government tapped GCash to distribute CCT grants. Smart’s BayadLoad was used for gov’t contributions.
  • 10. PH FinTech Cluster Map Digital Financial Products and Services Providers Banks and non-bank financial institutions Payments Loans Investments Insurance Blockchain / Crypto Trading Regulators Bangko Sentral ng Pilipinas Insurance Commission Securities and Exchange Commission Philippine Deposit Insurance Corporation Infrastructure Internet Service Providers Telecommunications Companies Payment Centers / Agents Consumers Individuals Businesses Government Trade Associations Fintech Alliance.PH FinTech Philippines Association Remittances
  • 11. • Users of digital payments are categorized into three: • Value of digital payments in the Philippines. (US$ Billions): Consumers Person (P2X) • Fees and taxes paid to the government, payments for utilities, airtime loads, merchant payments, and person-to- person payments such as remittances and lending. Business (B2X) • Taxes and fees paid to the government, payments to suppliers and other businesses, and payroll payments. Government (G2X) • Internal revenue allotments to LGUs, payments to businesses for supplies and other expenses, and salary and social welfare payments Source: United Nations Better than Cash Alliance (2020) 2019 PH GDP US$ 376 billion 2019 OFW Remittances US$ 33.5 billion
  • 12. • BSP’s fundamental mission is to encourage innovation while managing consumer protection and financial stability. • The central bank employs a “test and learn” approach which is also termed as a “regulatory sandbox.” • Recently, the country’s financial sector regulators have signed an MOA on the establishment of a Cooperative Oversight Framework on FinTech innovation. Regulators Regulators Bangko Sentral ng Pilipinas Insurance Commission Securities and Exchange Commission Philippine Deposit Insurance Corporation Source: newsbytes.ph BSP Circular 240 Series of 2000 BSP Circular 649 Series of 2009 BSP Circular 1105 Series of 2020
  • 13. Digital Payments Cluster Diamond Context for Firm Strategy and Rivalry + Proactive and adaptive regulators, who are also responsive to consumer welfare + Entrance of foreign competitors are welcomed + Presence of IPAs to promote new foreign investments + Presence of competition watchdog to monitor market power - Lack of awareness for IPR - Lack of R&D facilities and incubators Factor Conditions + Educated and young labor pool size + Digital infrastructure plan to ensure interoperability among players and promote financial inclusion - Lack of specialized educational programs for FinTech Demand Conditions + Large and growing population, with consumption-driven lifestyles + High volume of overseas and domestic remittances in the country + High adoption to digital financial products, triggered by the pandemic - Lack of financial literacy among Filipinos - Lack of recognized proof of identification for many Filipinos, which hinder account opening for financial services Related and Supporting Industries + Presence of industry associations, given that FinTech is still a young industry + Growth in retailing driven by shifting to digital commerce - Lack of consistency in the quality of telco services by current providers
  • 14. What lies ahead for the PH FinTech Industry ● Emergence of other FinTech products accompanied by use of advanced technologies ● Contactless payment is the new payment model ● Industry expansion due to new partnerships and entry of new players Loans Investments Insurance Blockchain / Crypto Predictive Analytics Blockchain Machine Learning Artificial Intelligence Big Data Augmented Reality
  • 15. Recommendations Consumers • Run information campaign to build trust in digital payments among consumers • Incentivize shifting preferences for digital transactions Businesses • Make funding for Filipino start ups more accessible • Encourage merchants to use e-money and e-wallet services for payments Infrastructure • Enhance connectivity from urban centers to less developed areas in the country • Less bureaucratic process for telco infrastructure related projects
  • 16. Department of Economics Rm. 409 4/F, Dr. Ricardo & Rosita Leong Hall Ateneo de Manila University Loyola Heights, Quezon City 1108 Philippines moses.sambrano@obf.ateneo.edu soleil.corpuz@obf.ateneo.edu apang@ateneo.edu