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Social Media
has a Huge
Impact on
Branding
“Branding is fundamental. Branding is
basic. Branding is essential. Building
brands builds incredible value for companies
and corporations3.”
Photosource:	
  Business	
  Man,	
  Marcelo	
  Justo	
  	
  
 
	
  
Branding allows
products/services to
stand out
With so many advertisements present in our
every day lives, an information abundance
creates lack of attention5
Photosource:	
  Odd	
  One	
  Out,	
  Brian	
  J	
  Kelly	
  	
  
Love Marks	
  
A brand,
product, or
service that is
irreplaceable,
emotional
attachment,
loyalty beyond
reason6
	
  
Photosource:	
  Wedding,	
  Elena	
  Jursina	
  	
  
We use brands for
self expression6
Photosource:	
  fashionable	
  woman,	
  MaD	
  Dunn	
  
	
  
What is the Impact of Social
Media?
Photosource:	
  Kaboom	
  Pics	
  
“Social media [allows] your company to
leapfrog traditional media and forge
relationships directly with customers. If you
[tell] them great stories and [connect] with
them in real time, your brand [will] become a
hub for a community of users4”
Photosource:	
  Kaboom	
  Pics	
  
“As social media shows us several
million times a day, we’re much more
likely to be pulled towards what our
friends like than we are to respond to a
an old-fashioned commercial push. So
brands need to create content that’s
worth sharing in its own right9”
Photosource:	
  Kaboom	
  Pics	
  
Companies that blogged 20 or more
times in a month saw the most return in
traffic and leads7
Photosource:	
  Kaboom	
  Pics	
  
6000 tweets per second8
Photosource:	
  TwiDer,	
  ScoD	
  Beale	
  
80 million Instagram photos uploaded
per day8
	
  
Photosource:	
  Kaboom	
  Pics	
  
Adds 500,000 new users every day8
Photosource:	
  Facebook,	
  Zsoolt	
  
Social listening6 is becoming
increasingly important
Photosource:	
  Kaboom	
  Pics	
  
78% of people who complain to a brand
on twitter expect a response within an
hour8
Photosource:	
  Kaboom	
  Pics	
  
Brands must have…
	
  
	
  
	
  
	
  
	
  
Social readiness
– The act of being prepared and ready on
social media in case of a communications
crisis on social media6
Photosource:	
  Kaboom	
  Pics	
  
“The results of this study
show that advantageous
campaigns on social
media are the most
significant drivers of
brand loyalty followed by
relevancy of the content,
popularity of the content
among friends, and
appearing on different
social media platforms
and providing
applications2”
Photosource:	
  Kaboom	
  Pics	
  
“Social media communications strongly
influence brand image. Firm-created
social media communication is shown to
have an important impact on functional
brand image…1”
Photosource:	
  Kaboom	
  Pics	
  
But who is in charge of a companies
social media?
Photosource:	
  Kaboom	
  Pics	
  
The public relations team
Photosource:	
  Kaboom	
  Pics	
  
PR needs to focus on6
– brand charisma
– creating a communications
strategy
– event planning
– crisis management
– social listening
Photosource:	
  Kaboom	
  Pics	
  
References(1)	
  Bruhn,	
  M.,	
  Schoenmueller,	
  V.,	
  &	
  Schäfer,	
  D.	
  
B.	
  (2012).	
  Are	
  social	
  media	
  replacing	
  
tradiRonal	
  media	
  in	
  terms	
  of	
  brand	
  equity	
  
creaRon?.	
  Management	
  Research	
  
Review,	
  35(9),	
  770-­‐790.	
  
	
  	
  
(2)	
  Erdoğmuş,	
  İ.	
  E.,	
  &	
  Cicek,	
  M.	
  (2012).	
  The	
  
impact	
  of	
  social	
  media	
  markeRng	
  on	
  brand	
  
loyalty.	
  Procedia-­‐Social	
  and	
  Behavioral	
  
Sciences,	
  58,	
  1353-­‐1360.	
  
	
  	
  
(3)	
  Goodson,	
  S.	
  (2012,	
  May	
  30).	
  Why	
  Brand	
  
Building	
  Is	
  Important.	
  Retrieved	
  March	
  03,	
  
2017,	
  from	
  hDps://blog.hubspot.com/blog/
tabid/6307/bid/14951/New-­‐MarkeRng-­‐Data-­‐
Shows-­‐More-­‐Content-­‐Means-­‐More-­‐
Leads.aspx#sm.
00015fgi8jp9qdixwxd2hxjj85gcz	
  	
  
	
  
	
  (4)	
  Holt,	
  D.	
  (2016,	
  June	
  09).	
  Branding	
  in	
  the	
  
Age	
  of	
  Social	
  Media.	
  Retrieved	
  March	
  03,	
  
2017,	
  from	
  hDps://hbr.org/2016/03/branding-­‐
in-­‐the-­‐age-­‐of-­‐social-­‐media	
  
	
  	
  
(5)	
  Matrix,	
  Sidneyeve.	
  “Module	
  1	
  Lecture	
  2	
  
Media	
  Use	
  and	
  Research.”	
  OnQ.com.	
  Film	
  240.	
  
Queen’s	
  University.	
  2017.	
  Web.	
  January	
  9	
  
(6)	
  Matrix,	
  Sidneyeve.	
  “Module	
  2	
  Lecture	
  2	
  
Public	
  RelaRons.”	
  OnQ.com.	
  Film	
  240.	
  Queen’s	
  
University.	
  2017.	
  Web.	
  January	
  31	
  
	
  Self	
  expression	
  one	
  too	
  
	
  	
  
(7)	
  Shea,	
  P.	
  (2011,	
  June	
  13).	
  New	
  MarkeRng	
  
Data	
  Shows	
  More	
  Content	
  Means	
  More	
  Leads.	
  
Retrieved	
  March	
  05,	
  2017,	
  from	
  hDps://
blog.hubspot.com/blog/tabid/6307/bid/
14951/New-­‐MarkeRng-­‐Data-­‐Shows-­‐More-­‐
Content-­‐Means-­‐More-­‐Leads.aspx#sm.
00015fgi8jp9qdixwxd2hxjj85gcz	
  
	
  	
  
(8)	
  Smith,	
  K.	
  (2016,	
  March	
  07).	
  96	
  Amazing	
  
Social	
  Media	
  StaRsRcs	
  and	
  Facts.	
  Retrieved	
  
March	
  03,	
  2017,	
  from	
  hDps://
www.brandwatch.com/blog/96-­‐amazing-­‐
social-­‐media-­‐staRsRcs-­‐and-­‐facts-­‐for-­‐2016/	
  
	
  	
  
(9)	
  Toole,	
  C.	
  (2015).	
  Brands	
  as	
  publishers:	
  
inside	
  the	
  content	
  markeRng	
  trend.	
  Retrieved	
  
March	
  02,	
  2017,	
  from	
  hDp://
curve.geDyimages.com/arRcle/brands-­‐as-­‐
publishers-­‐inside-­‐the-­‐content-­‐markeRng-­‐trend	
  
	
  	
  
Photosource:	
  Kaboom	
  Pics	
  

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Flipbook

  • 1. Social Media has a Huge Impact on Branding
  • 2. “Branding is fundamental. Branding is basic. Branding is essential. Building brands builds incredible value for companies and corporations3.” Photosource:  Business  Man,  Marcelo  Justo    
  • 3.     Branding allows products/services to stand out With so many advertisements present in our every day lives, an information abundance creates lack of attention5 Photosource:  Odd  One  Out,  Brian  J  Kelly    
  • 4. Love Marks   A brand, product, or service that is irreplaceable, emotional attachment, loyalty beyond reason6   Photosource:  Wedding,  Elena  Jursina    
  • 5. We use brands for self expression6 Photosource:  fashionable  woman,  MaD  Dunn    
  • 6. What is the Impact of Social Media? Photosource:  Kaboom  Pics  
  • 7. “Social media [allows] your company to leapfrog traditional media and forge relationships directly with customers. If you [tell] them great stories and [connect] with them in real time, your brand [will] become a hub for a community of users4” Photosource:  Kaboom  Pics  
  • 8. “As social media shows us several million times a day, we’re much more likely to be pulled towards what our friends like than we are to respond to a an old-fashioned commercial push. So brands need to create content that’s worth sharing in its own right9” Photosource:  Kaboom  Pics  
  • 9. Companies that blogged 20 or more times in a month saw the most return in traffic and leads7 Photosource:  Kaboom  Pics  
  • 10. 6000 tweets per second8 Photosource:  TwiDer,  ScoD  Beale  
  • 11. 80 million Instagram photos uploaded per day8   Photosource:  Kaboom  Pics  
  • 12. Adds 500,000 new users every day8 Photosource:  Facebook,  Zsoolt  
  • 13. Social listening6 is becoming increasingly important Photosource:  Kaboom  Pics  
  • 14. 78% of people who complain to a brand on twitter expect a response within an hour8 Photosource:  Kaboom  Pics  
  • 15. Brands must have…           Social readiness – The act of being prepared and ready on social media in case of a communications crisis on social media6 Photosource:  Kaboom  Pics  
  • 16. “The results of this study show that advantageous campaigns on social media are the most significant drivers of brand loyalty followed by relevancy of the content, popularity of the content among friends, and appearing on different social media platforms and providing applications2” Photosource:  Kaboom  Pics  
  • 17. “Social media communications strongly influence brand image. Firm-created social media communication is shown to have an important impact on functional brand image…1” Photosource:  Kaboom  Pics  
  • 18. But who is in charge of a companies social media? Photosource:  Kaboom  Pics  
  • 19. The public relations team Photosource:  Kaboom  Pics  
  • 20. PR needs to focus on6 – brand charisma – creating a communications strategy – event planning – crisis management – social listening Photosource:  Kaboom  Pics  
  • 21. References(1)  Bruhn,  M.,  Schoenmueller,  V.,  &  Schäfer,  D.   B.  (2012).  Are  social  media  replacing   tradiRonal  media  in  terms  of  brand  equity   creaRon?.  Management  Research   Review,  35(9),  770-­‐790.       (2)  Erdoğmuş,  İ.  E.,  &  Cicek,  M.  (2012).  The   impact  of  social  media  markeRng  on  brand   loyalty.  Procedia-­‐Social  and  Behavioral   Sciences,  58,  1353-­‐1360.       (3)  Goodson,  S.  (2012,  May  30).  Why  Brand   Building  Is  Important.  Retrieved  March  03,   2017,  from  hDps://blog.hubspot.com/blog/ tabid/6307/bid/14951/New-­‐MarkeRng-­‐Data-­‐ Shows-­‐More-­‐Content-­‐Means-­‐More-­‐ Leads.aspx#sm. 00015fgi8jp9qdixwxd2hxjj85gcz        (4)  Holt,  D.  (2016,  June  09).  Branding  in  the   Age  of  Social  Media.  Retrieved  March  03,   2017,  from  hDps://hbr.org/2016/03/branding-­‐ in-­‐the-­‐age-­‐of-­‐social-­‐media       (5)  Matrix,  Sidneyeve.  “Module  1  Lecture  2   Media  Use  and  Research.”  OnQ.com.  Film  240.   Queen’s  University.  2017.  Web.  January  9   (6)  Matrix,  Sidneyeve.  “Module  2  Lecture  2   Public  RelaRons.”  OnQ.com.  Film  240.  Queen’s   University.  2017.  Web.  January  31    Self  expression  one  too       (7)  Shea,  P.  (2011,  June  13).  New  MarkeRng   Data  Shows  More  Content  Means  More  Leads.   Retrieved  March  05,  2017,  from  hDps:// blog.hubspot.com/blog/tabid/6307/bid/ 14951/New-­‐MarkeRng-­‐Data-­‐Shows-­‐More-­‐ Content-­‐Means-­‐More-­‐Leads.aspx#sm. 00015fgi8jp9qdixwxd2hxjj85gcz       (8)  Smith,  K.  (2016,  March  07).  96  Amazing   Social  Media  StaRsRcs  and  Facts.  Retrieved   March  03,  2017,  from  hDps:// www.brandwatch.com/blog/96-­‐amazing-­‐ social-­‐media-­‐staRsRcs-­‐and-­‐facts-­‐for-­‐2016/       (9)  Toole,  C.  (2015).  Brands  as  publishers:   inside  the  content  markeRng  trend.  Retrieved   March  02,  2017,  from  hDp:// curve.geDyimages.com/arRcle/brands-­‐as-­‐ publishers-­‐inside-­‐the-­‐content-­‐markeRng-­‐trend       Photosource:  Kaboom  Pics