Susan Skipper Assignment 1, Technology Interview Report. LIS630 Dr. Fatih Oguz

1. Library Technologyinterview Greensboro, NC Susan Skipper 630 Data Tech Management Assignment 1-Dr. Fatih Oguz

2. Focus of Library Leadership Psychology (Industrial & Organizational) Management Business Databases and lending materials reflect these areas

3. Accessibility Located inside a company Accessible to anyone utilizing that company’s programs Several campuses worldwide Virtual library website open 24/7 to clients and program participants IPods and Audio Books available on campus No Wi-Fi, all computers use DSL

4. ILS System General Info Closed Source System Product called InMagic InMagic is responsible for all IT issues from their central response center The company has an IT department that will troubleshoot but any systemic problems are directed to the InMagic helpline

5. InMagic Company has used this product for 30 years Pay an annual usage fee and pay for any and all updates Will upgrade to new releases or versions of this product if budget allows There is a new product called Presto which is currently too expensive for budgetary allowances Been using a software application called CSText for 4 years

6. Databases Ebsco used for Business Ebsco used for Psychology OCLC which is the parent company of Worldcat is the lending library resource when they don’t have the requested material

7. Library Survey Users rate the ease of use of the format of the system (InMagic) Users rate how the information is served Users rate what differences they would prefer that are not available