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AVAILABILITY SERVICES                                                                            Communications
                                                                                                                                                designed for
                                               NOTIFIND®                                                                                        your organisation
                                               POWERED BY VAROLII®
                                              With crisis communications, there’s                   Among your options of delivery:
                                              a distinction between knowing what                       E-mail
                                              needs to be done during a workplace                      Pager (one-way or two-way)equipment
                                              emergency – and being able to
                                                                                                       Mobile phone/smartphone/landline
                                              actually do it.
                                                                                                       Fax.
                                              For instance, in the event of a fire at a company’s
                                              headquarters, a continuity planner’s first thought    The power behind the product
                                              must turn to communications. But consider the
                                              immediate logistics involved:                         In addition to its messaging capability and the
                                                                                                    many delivery options, other specific product
                                                 Alerting the hundreds (or thousands)
                                                                                                    features that benefit you include:
                                                 of people affected, with a precise and
                                                 consistent message or instructions                    Conference Call Bridging: Provides a
                                                 Taking alternative action if any key                  direct patch into a conference call during
                                                 employees are unavailable to follow a                 a crisis
                                                 pre-determined crisis management plan                 Person-to-Person Escalation: Enables
                                                 Confirming everyone’s safety.                         prioritisation within an employee call list
                                                                                                       Reporting: Allows for detailed, instant
                                              Enterprises like yours need to be able to
                                              locate, inform and coordinate employees, key             progress reporting on things such as
                                              customers and suppliers quickly and effectively.         employee safety
                                              Clear and concise communications are key to              Message Centre: Provides a freephone
                                              crisis management and business resilience.               number to employees for easy access to
                                                                                                       important messages or instructions
                                              NotiFind® by SunGard®                                    Polling: Asks questions of recipients to
                                              NotiFind®, powered by Varolii®, does more                find out if they are safe or to gather any
                                              than just reach the right people at the                  other important information.
                                              right time with critical information – it
                                                                                                    Whatever the feature being utilised, access
                                              also gets responses, with advanced crisis
                                                                                                    couldn’t be easier – users can call in by phone
                                              communications technology.
                                                                                                    or access the system via the Internet.
                                              NotiFind®’s messaging capability is able to
                                                                                                    NotiFind® also accounts for changes in your
                                              send out thousands of voice messages (up
                                                                                                    organisation. Its relational database will save
       ess
           Conti
                   nui t y M ana
                                   g          to 800,000 30-second messages per hour)
                                                                                                    you considerable effort in maintaining your
                o f t wa re o f t h e m e
   s in i n g S                    eY     n
 Bu lan n                            ea t
   P
            2010
                                        r
                                              and text messages (up to 500,000 per hour)
                                              simultaneously in several different ways.             recipient contact information.

                                2010




SH
     O RT L I S T E D
NOTIFIND®
                                                                                 POWERED BY VAROLII®
                                                                                 Communications designed for
                                                                                 your organisation




                    The Message Trust Guarantee™
                                                                                     SunGard’s Continuity Management Solution
                    The Message Trust Guarantee™ from
                    Varolii® is NotiFind®’s commitment that                          NotiFind® can be, purchased standalone or as part
                    the network is available whenever you need                       of SunGard’s Continuity Management Solution, a
                    it and that the messages are delivered at                        comprehensive software offering that helps your company
                    the right time to the right people.                              manage the entire lifecycle of its BCM programme.

                    It’s as simple as this: every quarter, we’ll                     This flexible solution can be customised to fit your
                    report to our customers the performance                          organisation’s specific needs. Building on the strength and
                    of not just their availability rating through                    functionality of the core platform, independent modules
                    the period, but of our entire network’s                          can be added over time as the BCM requirements of your
                    availability rating. You are guaranteed                          company expand or change.
                    99.99% uptime and 99.9% deliverability
                    across the entire network.

                    Why SunGard for Business                                         NotiFind® by numbers
                    Continuity Management?
                                                                                     With proven statistics that are continually
                    Solid products become real solutions when                        tracked and improved upon, NotiFind®:
                    you listen to your customers – and when                             Sent 300,000,000+ messages
                    you choose a leader in business continuity
                                                                                        through the network in 2008 alone
                    services, you’re also in good company.
                    Our customer-driven International User                              Sent about 26,000,000 notifications
                    Group, Regional User Groups, and our                                per month in 2008
                    Technical Advisory Groups all combine                               Can make 800,000 30-second calls
                    to help us identify, develop and refine
                                                                                        per hour
                    our software products.
                                                                                        Performs 17,000 end-to-end tests
                    Here’s what else you can expect:                                    daily on the network
                        Unparalleled Support – SunGard’s                                Has the ability to send messages to
                        software support team goes well beyond                          over 190 countries
                        being available for questions or planning
                        advice 24/7 – they also act as advocates                        Has the backing of over 154 servers
                        for our customers, relaying enhancement                         functioning as a self-healing network.
                        requests to our project managers and
                                                                                     Beyond our numbers, our state-of-the-art
                        developers.
                                                                                     security features an infrastructure that
                        Customer support available 24/7 to                           includes SSL transaction with 128-bit
                        answer technical questions or provide                        encryption, and the latest in virus
                        software guidance.                                           protection software. And NotiFind®
                        Access to continuity programme                               offers a fully functional API built on the
                        and software consulting services from                        SOAP protocol, making it easy for users
                        recognised industry experts.                                 to upload contact data into NotiFind®.




                      United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West,
                      Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk

© 2010 SunGard Availability Services
SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the
US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
                                                                                                                                                   V1:09/10

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SunGard CMS Notifind

  • 1. AVAILABILITY SERVICES Communications designed for NOTIFIND® your organisation POWERED BY VAROLII® With crisis communications, there’s Among your options of delivery: a distinction between knowing what E-mail needs to be done during a workplace Pager (one-way or two-way)equipment emergency – and being able to Mobile phone/smartphone/landline actually do it. Fax. For instance, in the event of a fire at a company’s headquarters, a continuity planner’s first thought The power behind the product must turn to communications. But consider the immediate logistics involved: In addition to its messaging capability and the many delivery options, other specific product Alerting the hundreds (or thousands) features that benefit you include: of people affected, with a precise and consistent message or instructions Conference Call Bridging: Provides a Taking alternative action if any key direct patch into a conference call during employees are unavailable to follow a a crisis pre-determined crisis management plan Person-to-Person Escalation: Enables Confirming everyone’s safety. prioritisation within an employee call list Reporting: Allows for detailed, instant Enterprises like yours need to be able to locate, inform and coordinate employees, key progress reporting on things such as customers and suppliers quickly and effectively. employee safety Clear and concise communications are key to Message Centre: Provides a freephone crisis management and business resilience. number to employees for easy access to important messages or instructions NotiFind® by SunGard® Polling: Asks questions of recipients to NotiFind®, powered by Varolii®, does more find out if they are safe or to gather any than just reach the right people at the other important information. right time with critical information – it Whatever the feature being utilised, access also gets responses, with advanced crisis couldn’t be easier – users can call in by phone communications technology. or access the system via the Internet. NotiFind®’s messaging capability is able to NotiFind® also accounts for changes in your send out thousands of voice messages (up organisation. Its relational database will save ess Conti nui t y M ana g to 800,000 30-second messages per hour) you considerable effort in maintaining your o f t wa re o f t h e m e s in i n g S eY n Bu lan n ea t P 2010 r and text messages (up to 500,000 per hour) simultaneously in several different ways. recipient contact information. 2010 SH O RT L I S T E D
  • 2. NOTIFIND® POWERED BY VAROLII® Communications designed for your organisation The Message Trust Guarantee™ SunGard’s Continuity Management Solution The Message Trust Guarantee™ from Varolii® is NotiFind®’s commitment that NotiFind® can be, purchased standalone or as part the network is available whenever you need of SunGard’s Continuity Management Solution, a it and that the messages are delivered at comprehensive software offering that helps your company the right time to the right people. manage the entire lifecycle of its BCM programme. It’s as simple as this: every quarter, we’ll This flexible solution can be customised to fit your report to our customers the performance organisation’s specific needs. Building on the strength and of not just their availability rating through functionality of the core platform, independent modules the period, but of our entire network’s can be added over time as the BCM requirements of your availability rating. You are guaranteed company expand or change. 99.99% uptime and 99.9% deliverability across the entire network. Why SunGard for Business NotiFind® by numbers Continuity Management? With proven statistics that are continually Solid products become real solutions when tracked and improved upon, NotiFind®: you listen to your customers – and when Sent 300,000,000+ messages you choose a leader in business continuity through the network in 2008 alone services, you’re also in good company. Our customer-driven International User Sent about 26,000,000 notifications Group, Regional User Groups, and our per month in 2008 Technical Advisory Groups all combine Can make 800,000 30-second calls to help us identify, develop and refine per hour our software products. Performs 17,000 end-to-end tests Here’s what else you can expect: daily on the network Unparalleled Support – SunGard’s Has the ability to send messages to software support team goes well beyond over 190 countries being available for questions or planning advice 24/7 – they also act as advocates Has the backing of over 154 servers for our customers, relaying enhancement functioning as a self-healing network. requests to our project managers and Beyond our numbers, our state-of-the-art developers. security features an infrastructure that Customer support available 24/7 to includes SSL transaction with 128-bit answer technical questions or provide encryption, and the latest in virus software guidance. protection software. And NotiFind® Access to continuity programme offers a fully functional API built on the and software consulting services from SOAP protocol, making it easy for users recognised industry experts. to upload contact data into NotiFind®. United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk © 2010 SunGard Availability Services SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the US and other countries. All other trade names are trademarks or registered trademarks of their respective holders. V1:09/10