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CORPORATE SOCIAL 
RESPONSIBILITY: THE JOURNEY HAS JUS 
BEGUN! 
By: Monika Sukhija 
M.Com from SRCC
BY WILLIAM FORD 
“A good company delivers 
excellent products and 
services, and a great company 
does all that and strives to 
make the world a better place”
CONCEPT 
 Originated back in 50’s become popular only in late 
80’s to ‘00. 
 In developing countries like India the concept of 
CSR is not new, the term may be as it gained 
popularity only in the new millennium. 
 Major corporate including TATA, ICICI, Reliance, 
Bajaj have involved themselves in CSR activities 
today. 
 But TATA had an early orientation towards service 
to society.
CSR- MEANING AND DEFINITION 
Philip Kotler defines CSR as “a commitment to 
improve community well being through 
discretionary business practices and contributions 
of corporate resources”. 
The totality of CSR can be best understood by three 
words: 
 Corporate- means organized business; 
 Social- means everything dealing with people, the 
society at large; 
 Responsibility- means accountability with two.
THREE BOTTOM LINE CONCEPT IN CSR 
 The triple bottom line popularly described by the 3 
Ps: People, Planet and Profit, serves to assist 
corporations in assisting sustainable development 
holistically. CSR is distinct from simply donating to 
NPOs. For example, CSR activities focused on 
improving educational opportunities and facilities in 
local region not only help build the brand image of 
the business but may ultimately help improve the 
quality of the human resource pool available for 
hire, ensuring the long term success of the 
business.
TRIPLE BOTTOM LINE FRAMEWORK OF CSR 
• Companies try to maximize 
shareholder value. 
Economic 
Sphere 
(Profit) 
• Eco-friendly products, 
recycling waste and reduce 
carbon footprint. 
Environmental 
Sphere 
(Planet) 
• Address the local issues, 
infrastructure development 
and community well-being. 
Social Sphere 
(People)
COMPANIES ACT 2013 
 Companies having turnover of over 10 billion 
rupees or net worth of 5 billion rupees or recorded 
net profit of 50 million rupees and above are 
expected to spend 2 per cent of their average net 
profits in the preceding three financial years 
towards CSR. 
 Rough estimates by experts have pegged the 
amount that could be spent annually on CSR 
activities to be around 100 billion rupees. 
 With the new legislation these activities could be 
done more systematic manner with definite 
budgets.
MEASUREMENT AND EVALUATION OF THE 
CORPORATE PERFORMANCE 
 It is evident that a business unit has obligation to its 
employees ,owners, buyers, government, 
environment and others. The question now is how 
to assess the performance of a particular business 
unit with regard to social responsibility? The answer 
is “Social Audit”. 
 A sort of breakthrough was achieved in 1979 when 
TISCO appointed committee to conduct the social 
audit. The company’s first audit report was 
published in 1980. the event was historic and was a 
vibrant example for other industries as well.
BROAD AREAS OF CSR ACTIVITIES
CSR PERSPECTIVES AND BEST 
PRACTICES 
TCS( Tata Consultancy Services) (Tata Group) 
TCS has developed a database for Child Line, which 
supports children in distress in 54 centers in India, 
all using volunteers from among its employees; it 
has also designed and implemented a ‘computer-based 
functional literacy project, a unique idea that 
enables to learn to read using low-end computers 
and a breakthrough solution within 30 to 40 hours, 
over 2-3 months. The TATA group has evolved the 
Tata Index a matrix through which Tata companies 
can implement, direct and measure the social 
development endeavors they are involved in.
TITAN 
Another instance is the association of Titan with 
“Management of enterprise and Development of 
Women” (MEADOW) which actually began as a 
program to help combat female infanticide in the 
Dharmapuri district, and to improvise the standard 
of living of women in these communities. In 1995, 
Titan joined hands with Myrada, an NGO that 
works on social causes , and started a bracelet 
making unit. Satisfied with the professionalism 
displayed by these women, Titan then decided to 
convert the bracelet unit into a privately held 
company, one owned and run by women 
themselves. MEADOW, a subsidiary unit that is 
solely dedicated to women’s empowerment, was 
thus born.
KPMG 
There are a few companies which have been 
committed themselves for the cause they have 
taken up like KPMG has initiated educational 
program – SIFE. 
SIFE is an international NPO that works with leaders 
in business and higher education to mobilize 
university students to make a difference in their 
communities while developing the skills to become 
socially responsible business leaders. Participating 
students from teams on their university campuses 
and apply business concepts to develop outreach 
projects that improve the quality of life and standard 
of living for people i need.
INFOSYS 
Infosys CSR team has been distributing books and 
stationary to underprivileged children across 
Karnataka since 2001. in 2009, the team touched 
more than 45000 lives, including the tribal 
community. Prayaas, their Chandigarh CSR team, 
organized a program where 60 children from 
Panchkula slum show cased their creativity in group 
activities. The children were imparted training in 
social etiquette. Infocions partner with Nethrodaya, 
an NGO that works with visually challenged 
children.
NIIT 
 NIIT has used its IT expertise for its hole in the wall 
experiment, where children from slums learn to use 
computers with a touch screen. 
HUL 
 HUL has started a project Shakti in which it 
economically empowered rural women with 
entrepreneur spirit, rural women became distributor 
of HUL popularly known as Shakti Ammas. This is a 
best example of profitable CSR.
CORPORATE INTERVENTIONS TOWARDS 
WOMEN EMPOWERMENT
CSR INTIATIVES OF SOME INDIAN GROUPS 
Company / 
Groups 
Major Institutions 
established 
Trusts/ 
Foundations 
Fields Supported 
TATAS •Indian Institute of 
science 
•Tata institute of social 
sciences 
•Tata memorial rural 
cancer project 
•National centre for 
performing arts 
•Tata energy research 
institute etc. 
Lady tata 
memorial trust 
JRD tata trust 
Jamsetji tata 
trust 
Sri Dorabji 
tata trust 
Sir Ratan Tata 
trust 
Scientific 
research 
Education 
Health and 
community 
services 
Medicine 
Rural 
development 
energy 
BIRLAS •Bits pilani & ranchi 
•Birla institute of 
scientific research 
•Birla eco research 
foundation 
Hindustan 
charity trust 
BM Birla 
foundation 
KM Birla 
foundation 
MP Birla 
foundation 
Technical 
education 
Agricultural 
research 
Medicine 
Art and culture
BY J.R.D. TATA 
“No Success or achievement in 
material terms is worthwhile unless 
it serves the needs or interests of 
community”
“THANK YOU”

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Corporate social responsibility by Monika Sukhija

  • 1. CORPORATE SOCIAL RESPONSIBILITY: THE JOURNEY HAS JUS BEGUN! By: Monika Sukhija M.Com from SRCC
  • 2. BY WILLIAM FORD “A good company delivers excellent products and services, and a great company does all that and strives to make the world a better place”
  • 3. CONCEPT  Originated back in 50’s become popular only in late 80’s to ‘00.  In developing countries like India the concept of CSR is not new, the term may be as it gained popularity only in the new millennium.  Major corporate including TATA, ICICI, Reliance, Bajaj have involved themselves in CSR activities today.  But TATA had an early orientation towards service to society.
  • 4. CSR- MEANING AND DEFINITION Philip Kotler defines CSR as “a commitment to improve community well being through discretionary business practices and contributions of corporate resources”. The totality of CSR can be best understood by three words:  Corporate- means organized business;  Social- means everything dealing with people, the society at large;  Responsibility- means accountability with two.
  • 5. THREE BOTTOM LINE CONCEPT IN CSR  The triple bottom line popularly described by the 3 Ps: People, Planet and Profit, serves to assist corporations in assisting sustainable development holistically. CSR is distinct from simply donating to NPOs. For example, CSR activities focused on improving educational opportunities and facilities in local region not only help build the brand image of the business but may ultimately help improve the quality of the human resource pool available for hire, ensuring the long term success of the business.
  • 6. TRIPLE BOTTOM LINE FRAMEWORK OF CSR • Companies try to maximize shareholder value. Economic Sphere (Profit) • Eco-friendly products, recycling waste and reduce carbon footprint. Environmental Sphere (Planet) • Address the local issues, infrastructure development and community well-being. Social Sphere (People)
  • 7. COMPANIES ACT 2013  Companies having turnover of over 10 billion rupees or net worth of 5 billion rupees or recorded net profit of 50 million rupees and above are expected to spend 2 per cent of their average net profits in the preceding three financial years towards CSR.  Rough estimates by experts have pegged the amount that could be spent annually on CSR activities to be around 100 billion rupees.  With the new legislation these activities could be done more systematic manner with definite budgets.
  • 8. MEASUREMENT AND EVALUATION OF THE CORPORATE PERFORMANCE  It is evident that a business unit has obligation to its employees ,owners, buyers, government, environment and others. The question now is how to assess the performance of a particular business unit with regard to social responsibility? The answer is “Social Audit”.  A sort of breakthrough was achieved in 1979 when TISCO appointed committee to conduct the social audit. The company’s first audit report was published in 1980. the event was historic and was a vibrant example for other industries as well.
  • 9. BROAD AREAS OF CSR ACTIVITIES
  • 10. CSR PERSPECTIVES AND BEST PRACTICES TCS( Tata Consultancy Services) (Tata Group) TCS has developed a database for Child Line, which supports children in distress in 54 centers in India, all using volunteers from among its employees; it has also designed and implemented a ‘computer-based functional literacy project, a unique idea that enables to learn to read using low-end computers and a breakthrough solution within 30 to 40 hours, over 2-3 months. The TATA group has evolved the Tata Index a matrix through which Tata companies can implement, direct and measure the social development endeavors they are involved in.
  • 11. TITAN Another instance is the association of Titan with “Management of enterprise and Development of Women” (MEADOW) which actually began as a program to help combat female infanticide in the Dharmapuri district, and to improvise the standard of living of women in these communities. In 1995, Titan joined hands with Myrada, an NGO that works on social causes , and started a bracelet making unit. Satisfied with the professionalism displayed by these women, Titan then decided to convert the bracelet unit into a privately held company, one owned and run by women themselves. MEADOW, a subsidiary unit that is solely dedicated to women’s empowerment, was thus born.
  • 12. KPMG There are a few companies which have been committed themselves for the cause they have taken up like KPMG has initiated educational program – SIFE. SIFE is an international NPO that works with leaders in business and higher education to mobilize university students to make a difference in their communities while developing the skills to become socially responsible business leaders. Participating students from teams on their university campuses and apply business concepts to develop outreach projects that improve the quality of life and standard of living for people i need.
  • 13. INFOSYS Infosys CSR team has been distributing books and stationary to underprivileged children across Karnataka since 2001. in 2009, the team touched more than 45000 lives, including the tribal community. Prayaas, their Chandigarh CSR team, organized a program where 60 children from Panchkula slum show cased their creativity in group activities. The children were imparted training in social etiquette. Infocions partner with Nethrodaya, an NGO that works with visually challenged children.
  • 14. NIIT  NIIT has used its IT expertise for its hole in the wall experiment, where children from slums learn to use computers with a touch screen. HUL  HUL has started a project Shakti in which it economically empowered rural women with entrepreneur spirit, rural women became distributor of HUL popularly known as Shakti Ammas. This is a best example of profitable CSR.
  • 15. CORPORATE INTERVENTIONS TOWARDS WOMEN EMPOWERMENT
  • 16. CSR INTIATIVES OF SOME INDIAN GROUPS Company / Groups Major Institutions established Trusts/ Foundations Fields Supported TATAS •Indian Institute of science •Tata institute of social sciences •Tata memorial rural cancer project •National centre for performing arts •Tata energy research institute etc. Lady tata memorial trust JRD tata trust Jamsetji tata trust Sri Dorabji tata trust Sir Ratan Tata trust Scientific research Education Health and community services Medicine Rural development energy BIRLAS •Bits pilani & ranchi •Birla institute of scientific research •Birla eco research foundation Hindustan charity trust BM Birla foundation KM Birla foundation MP Birla foundation Technical education Agricultural research Medicine Art and culture
  • 17. BY J.R.D. TATA “No Success or achievement in material terms is worthwhile unless it serves the needs or interests of community”