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Wednesday 22nd March 2017
@LiverpoolHUG #LiverpoolHUG
Who are we?
www.weareinstinctive.co
@instinctive_hq
@LiverpoolHUG #LiverpoolHUG
Who are we?
Stewart Bennett
Digital Marketing Executive
@stewart_bennett
Chris Roche
Growth Marketing Manager
@CR_instinctive
@LiverpoolHUG #LiverpoolHUG
Follow us…
Follow us on Twitter @LiverpoolHUG
Check yourself in using #LiverpoolHUG
Join our LinkedIn Group
bit.ly/huggroup
@LiverpoolHUG #LiverpoolHUG
What is a H.U.G?
A HubSpot User Group is a meet-up
bringing together:
• HubSpot customers
• Non HubSpot customers
• Inbound Marketers
@LiverpoolHUG #LiverpoolHUG
What is a H.U.G?
Over 100 H.U.G Meet-ups around the globe
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
Agenda…
• 6:00-6:05: Introduction
• 6:05 - 6:25 - Brendon Macdonald
• 6:25 - 6:45 - Mark Russell
• 6:45 - 7:00 - Break
• 7:00-7:20 - Robbie McFarlane
• 7:20 - 8:00 - Wrap up and more networking
@LiverpoolHUG #LiverpoolHUG
How & What to Consider for a
Successful
Inbound Campaign
@LiverpoolHUG #LiverpoolHUG
Inbound Marketing Strategy
3 Step Process
Discovery Roadmap Funnels
1 2 3
@LiverpoolHUG #LiverpoolHUG
Discovery
@LiverpoolHUG #LiverpoolHUG
roi.yelloveedub.co.uk
Benchmarks
@LiverpoolHUG #LiverpoolHUG
hubspot.com/roi
Smart Goals
@LiverpoolHUG #LiverpoolHUG
Reporting
@LiverpoolHUG #LiverpoolHUG
Roadmap
@LiverpoolHUG #LiverpoolHUG
Content your prospects love
Smart Content = Content + Context
@LiverpoolHUG #LiverpoolHUG
Context + Content
@LiverpoolHUG #LiverpoolHUG
Persona Creation
Research:
! Interviews
! Surveys
! Online
@LiverpoolHUG #LiverpoolHUG
Persona Creation
Answers:
1. Triggers/Change Drivers
2. What are their common
questions at each stage
Research:
! Interviews
! Surveys
! Online
@LiverpoolHUG #LiverpoolHUG
Funnel
@LiverpoolHUG #LiverpoolHUG
Blog
Post
Blog
Post
Blog
Post
Blog
Post
Offer
Email 1 Email 2 Email 3 Email 4 Email 5
Offer
Email 1 Email 2 Email 3 Email 4 Email 5
Offer
Traditional
Campaign


...a ton of assets to create every
time…
Contacts need to follow the exact
flow you predict...
@LiverpoolHUG #LiverpoolHUG
Takeaway:
Build a static funnel and focus
on driving traffic into that funnel.
@LiverpoolHUG #LiverpoolHUG
Why?
You don’t need to build
Consideration and Decision
Stage Offers and lead nurturing
for every campaign.
Takeaway:
Build a static funnel and focus
on driving traffic into that funnel.
@LiverpoolHUG #LiverpoolHUG
Blog
Post
Blog
Post
Blog
Post
Blog
Post
Offer
Inbound
Funnel:
Persona A
Funnel
Persona B
Funnel
Persona C
Funnel
Blog
Post
Blog
Post
Blog
Post
Blog
Post
Blog
Post
Blog
Post
Blog
Post
Blog
Post
Q1
Best Describes Me
@LiverpoolHUG #LiverpoolHUG
Persona A
What Lives Inside?
Awareness Stage Lead Nurturing
Consideration Stage Blog Posts
Consideration Stage Content Offers
Consideration Stage Lead Nurturing
Decision Stage Content Offers
Decision Stage Lead Nurturing
Decision Stage Web Pages
Sales Team Sequences
@LiverpoolHUG #LiverpoolHUG
Lowest hanging
fruit:
Identify the profitable personas and start building at the
bottom of the funnel.
@LiverpoolHUG #LiverpoolHUG
Offer
1
Persona A
Funnel
Persona B
Funnel
Persona C
Funnel
Best Describes Me Offer
2
Best Describes Me
Offer
3
Best Describes Me
Offer
4
Best Describes Me
Offer
5
Best Describes Me Content
offers can
change,
but the
forms stay
the same.
Inbound Funnel:
@LiverpoolHUG #LiverpoolHUG
Awareness Stage List (Lead Score 1-15)
Consideration Stage List (LS 15-25)
Decision Stage (LS 25-35)
5 5 7 9 11 13
24 21 18 16
28 32
Backburner List (LS 1-15)
Backburner List (LS 15-25)
13
17
Awareness
Stage Form
Backburner (LS 25-35)
26
Sales
Qualified
@LiverpoolHUG #LiverpoolHUG
Thank You: 

Questions? @yellobren
brendon@yelloveedub.com
yelloveedub.com
@LiverpoolHUG #LiverpoolHUG
A Tactical Approach to Attracting
Strangers on Social Media
HubSpot User Group x bmicro
Mark Russell
@bmicro_co
@mrrussell1
@LiverpoolHUG #LiverpoolHUG
1.Unsure about where to
start with social media
and how to use it as a
marketing channel
@LiverpoolHUG #LiverpoolHUG
2. Wondering how to
find the right people
on social media and
how to talk to them?
@LiverpoolHUG #LiverpoolHUG
3. Ever struggled with
sharing content and
choosing which social
media channel to use?
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
Persona x Purpose
@LiverpoolHUG #LiverpoolHUG
you will need:
Business Model &
User Centred Model
Canvas
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
Influencers
@LiverpoolHUG #LiverpoolHUG
you will need:
HARO/Source Bottle
Followerwonk/Klout
Twitter Lists/FB
Groups/Sub-Reddits
@LiverpoolHUG #LiverpoolHUG
help reporters out and
give them stories that
they can use & you
can share on social
media
@LiverpoolHUG #LiverpoolHUG
micro influencers
&
macro influencers
@LiverpoolHUG #LiverpoolHUG
Personal network
Current customer's & client's
Bloggers, journalists, editors,
academics, researchers
@LiverpoolHUG #LiverpoolHUG
Professional network
Decision makers
People of influence
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
Content x Creating
@LiverpoolHUG #LiverpoolHUG
you will need:
Keywords
Content Bank
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
Content Bank
(Your Own Stuff)
@LiverpoolHUG #LiverpoolHUG
make tweets & posts
from your website
and content + store
images and videos in
Google Drive
@LiverpoolHUG #LiverpoolHUG
write blogs about
your industry, events
you attend, new
things you learn +
how you learn
@LiverpoolHUG #LiverpoolHUG
schedule posts to go
out every day for the
next month
@LiverpoolHUG #LiverpoolHUG
Content x Curating
@LiverpoolHUG #LiverpoolHUG
you will need:
Keywords
Google Alerts/Feedly
@LiverpoolHUG #LiverpoolHUG
Curating Content
(Other People’s Stuff)
@LiverpoolHUG #LiverpoolHUG
use your keywords
for Google Alerts and
Feedly + take this
content and share it
on social media
@LiverpoolHUG #LiverpoolHUG
add your own point
of view that relates to
what you are sharing
@LiverpoolHUG #LiverpoolHUG
• @mention author
• add them to a list
• build a relationship
• create thought leadership
@LiverpoolHUG #LiverpoolHUG
rinse and repeat the
basics - schedule
content bank and
share curated content
@LiverpoolHUG #LiverpoolHUG
Engagement x Organic
@LiverpoolHUG #LiverpoolHUG
you will need:
Buzzsumo (Paid)
Automated Software
Advanced Search
@LiverpoolHUG #LiverpoolHUG
view the most
popular content by
keywords and who
shared them online
@LiverpoolHUG #LiverpoolHUG
automatically like
social media posts
by keyword/hashtag
@LiverpoolHUG #LiverpoolHUG
builds up following
and gives you people
to speak to (set by
geographical location)
@LiverpoolHUG #LiverpoolHUG
follow people
(manually or
automatically) based
off keywords and
hashtags
@LiverpoolHUG #LiverpoolHUG
follow the followers of
accounts that are
relevant to you and
follow people who use
your keywords
@LiverpoolHUG #LiverpoolHUG
Engagement x Paid
@LiverpoolHUG #LiverpoolHUG
you will need:
Facebook Ads
@LiverpoolHUG #LiverpoolHUG
• remarketing
• promoted posts
• custom audiences
• look-a-like audiences
@LiverpoolHUG #LiverpoolHUG
target people based
on the behaviours
they have taken on
your website
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
Thank you
@bmicro_co
@mrrussell1
@social_meetup
www.bmicro.co

@LiverpoolHUG #LiverpoolHUG
Break…
Be back in 15 minutes
Turn your website into a converting machine
@LiverpoolHUG #LiverpoolHUG
of marketers say
generating traffic and
leads is their top
challenge.
65%
@LiverpoolHUG #LiverpoolHUG
Every visitor is an opportunity
@LiverpoolHUG #LiverpoolHUG
15,000 Visitors
3 Customers
150 Leads
1%
2%
£9000
=
@LiverpoolHUG #LiverpoolHUG
15,000 Visitors
6 Customers
300 Leads
2%
£18000
=
2%
@LiverpoolHUG #LiverpoolHUG
1. Create valuable, relevant content
@LiverpoolHUG #LiverpoolHUG
“
There is no conversion strategy without a content strategy, no content
strategy without a clear buyer persona definition and a mapped out
buyer’s journey.
@LiverpoolHUG #LiverpoolHUG
of B2B marketers say they don’t
have a documented content
marketing strategy.
68%
@LiverpoolHUG #LiverpoolHUG
The more VALUE you give, the more you’ll get back.
@LiverpoolHUG #LiverpoolHUG
Current performance
Visitor to Lead %
Lead to Customer %
Actual MQLs & SQLs
2. Benchmark & Set Goals
Set SMART goals:
“By the end of June, we aim
to increase the overall
visitor to lead conversion
rate by 20%, going from
100 to 120 leads a month”
@LiverpoolHUG #LiverpoolHUG
3. Build Conversion Paths
@LiverpoolHUG #LiverpoolHUG
CTA
Landing
page
Form
Thank you
page
@LiverpoolHUG #LiverpoolHUG
CONTEXT TO PERSONALISETips: Smart CTAs
@LiverpoolHUG #LiverpoolHUG
CTA
Landing
Page
Form
Thank you
page
@LiverpoolHUG #LiverpoolHUG
CTA
Landing
Page
Form
Thank you
page
@LiverpoolHUG #LiverpoolHUG
CTA
Landing
Page
Form
Thank you
page
@LiverpoolHUG #LiverpoolHUG
A/B TEST FORMSTips: Nice to have vs Need to have
@LiverpoolHUG #LiverpoolHUG
CONTEXT TO PERSONALISETips: Smart Forms
@LiverpoolHUG #LiverpoolHUG
CONTEXT FOR SOCIAL PROOF2. Tricks of the trade - Social ProofingTips: Social Proofing
@LiverpoolHUG #LiverpoolHUG
CTA
Landing
Page
Form
Thank You
Page
@LiverpoolHUG #LiverpoolHUG
A/B TEST LANDING PAGES4. Hypothesise, Test & Optimise
+336%
@LiverpoolHUG #LiverpoolHUG
A/B TEST CTAs
+34%
-25%
4. Hypothesise, Test & Optimise
+21%
@LiverpoolHUG #LiverpoolHUG
A/B TEST CTAs
+46%
4. Hypothesise, Test & Optimise
@LiverpoolHUG #LiverpoolHUG
A/B TEST CTAs
#0044CC
4. Hypothesise, Test & Optimise
+$80m
@LiverpoolHUG #LiverpoolHUG
Recap
1. Create valuable, relevant content
2. Benchmark & Create Goals
3. Build your conversion path
4. Hypothesise, Test and Optimise
@LiverpoolHUG #LiverpoolHUG
Robbie McFarlane
McFrobbie
Thank You!
@LiverpoolHUG #LiverpoolHUG
@LiverpoolHUG #LiverpoolHUG
Thanks!
Any Question?
@LiverpoolHUG #LiverpoolHUG
www.inbound.com
@LiverpoolHUG #LiverpoolHUG
Fancy speaking at future HUGs?
Visit
bit.ly/speakathug
to register your interest.
@LiverpoolHUG #LiverpoolHUG
Register for the June HUG…
Visit bit.ly/junehug to register
Our next HUGs:
• Wednesday 7th June
• Wednesday 6th September
• Wednesday 25th October

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