Polonius Reputation Manager is jam-packed with awesome features. Learn all about them in this slideshow and then get in touch with us today!

2. Internal Feedback Collection
Feedback collection is done INTERNALLY
within the platform. Only customers who leave
positive feedback are then prompted to post
their review to a rating site like yelp while
negative feedback funnels the customer down a
different route. Nobody ever sees your internal
feedback unless you choose to show it off with
your complimentary microsite, streaming
widget, or social share buttons, discussed
below.

3. External Review Prompting
This is the core feature of our platform! Our
video page and button layouts are proven to
effectively encourage people to paste their
positive internal feedback to the popular review
sites of your choosing like Yelp, Google+ Local,
and more, and the placement allows visitors to
accomplish this in as little as a few clicks.

4. Intelligent Routing Funnels
Based on initial feedback, the customer is
routed either to a thank-you video page where
they're prompted to repost that review on those
crucial review sites like Yelp, or any others you
choose, or to an apology video page with more
space to tell you about their negative
experience, letting them vent and diffuse any
desire they may have had to leave a negative
public review on those above-mentioned sites.

5. Negative Feedback Handling
If any of your customers report negative
experiences on your internal feedback form,
they are funneled instead to a sincere, high
quality video apology page with a text form
asking for even more details. This lets them
vent, and diffuses their desire to go do more
negative typing at Yelp, Google+, and other
review sites while potentially improving their
impression of your business.

6. High Quality Video Messages
Video messages are shown to increase
conversion rates by as high as 134%! You’re
free to replace our pre-made video messages
with your own videos which can easily be done
from within your account but our default white
label videos are super high quality and
incredibly effective. The language used is
general enough that it doesn’t matter what
industry you’re in and the delivery is very
sincere and compelling.

7. Automated Email Follow-Up
We handle all the hard work of customer follow-
up for you with our automated email campaign
system so you can focus on running your
business. Stick with our proven default settings
or adjust the frequency, timing, and content to
your liking.

8. Review Monitoring and
Notification
Rest easy knowing that Polonius Reputation
Manager is keeping an eye on your customer
feedback. Even better, keep informed of
changes to your reputation with new feedback
notifications sent right to your cell phone via
text messages or to your email inbox.

9. Feedback Streaming Widgets
Our powerful HTML and WordPress widgets
allow you to stream and leverage feedback on
your own website or blog. Enjoy the freedom of
only displaying the feedback you want.

10. Push-Button Social Sharing
Easily share your positive reviews on your
business' social media pages like Facebook,
Twitter, Google+. You can either do your
bragging manually by clicking the social share
buttons by each review or enable auto-post
good reviews to your social media pages. We
recommend the latter option. After all, you've
got a business to run!

11. Employee/Feedback Correlation
Easily determine team and team member
performance by linking feedback to indiviual
employees or departments so you can
determine who to reward and who needs more
training. Letting your employees know you're
doing this will help them remember to keep a
smile on their face while dealing with
customers!

12. Centralized Listings Page
Check your business' presence in virtually all of
the country's top listings/review sites, maps,
search engines, and apps. Ensure your business
is featured and, if it is, make sure info is accurate
and consistent across all of these to ensure
people who want your products or services can
find you.

13. Optional Power Listings Add-on
As an optional add-on, use our Power Listings
manager with which you can automatically update
and sync your business info across over 55 major
listings and sites from one interface. Doing so
vastly increases your overall visibility and search
engine rankings, not to mention cuts down on
time!

14. Auto-Generated Micropage
Increase your visibility with an elegant, simple,
auto-generated micropage that comes free with
your purchase. Positive reviews from your
internal feedback are automatically shown on
this page or you can manually choose which
ones are displayed or suppressed.

15. Contact Management Dashboard
Contact info is automatically saved in your
contact manager. You've also got options to
manually resend feedback request emails or
you can contact customers who've left negative
feedback and offer them some form of
reparation or apology.

16. Reputation Dashboard
At a quick glance, see all of the important
information you need in order to gauge the
status of your business' reputation and the
effectiveness of your feedback collection.

17. Mobile Responsive
Most web browsing today is done from
smartphones and tablets. The Polonius Feedback
Collection System is fully mobile responsive,
ensuring that your customers will have an
optimized experience no matter what device
they're using.

18. Awesome Integrations
You want integrations? We've got 'em!
Infusionsoft, Xero, Facebook, Twitter, and more.
Polonius Reputation Manager is built to work in
conjunction with just about everything you
need to build your reputation!

19. Step-By-Step Setup Videos
Sound like a lot of info? Relax! The setup
process is the only time you'll really need to
touch this software. And we make that process
super easy with step-by-step tutorial videos to
get your account up and running.