What I learned on a trip to Silicon Valley in May. Talk about visits to Google, LinkedIn and Netflix

1. What Touring 3 Tech Giants Taught
Liberty Apps About Culture

3. @LibertyAppsUK #BCS
Steve Hilton - Liberty Apps

4. Apps For Big Names
@LibertyAppsUK

5. Apps That Change Lives
@LibertyAppsUK

6. @LibertyAppsUK
Not Liberty Apps

10. 5 miles from Google to LinkedIn

13. 14 miles to Netflix

27. We Need A Culture Deck
@LibertyAppsUK

28. @LibertyAppsUK
Liberty Apps Culture
Freedom & Responsibility

29. • Freedom & Responsibility
• Context, not Control
• Values We Value
3 Facets of our Culture
@LibertyAppsUK

31. • Self motivating
• Self improving
• Acts like a leader
• Doesn’t wait to be told what to do
• Picks up any rubbish lying on the floor
@LibertyAppsUK
The Rare Responsible Person

32. • Freedom & Responsibility
• Context, not Control
• Values We Value
3 Facets of our Culture
@LibertyAppsUK

33. Context, not Control
• Strategy
• Metrics
• Assumptions
• Objectives
• Clearly-defined roles
• Knowledge of the stakes
• Transparency around decision-making
@LibertyAppsUK
Context (embrace)

34. Context, not Control
• Top-down decision-making
• Management approval
• Committees
• Planning and process valued
more than results
@LibertyAppsUK
Not Control (avoid)

35. @LibertyAppsUK
Better work if context is understood

36. • We don’t want employees to feel competitive
with each other
• We want employees to help each other, and
they do
@LibertyAppsUK
No Ranking Against
Other Employees

37. Brilliant Jerks
• Some companies tolerate them
• We dont’t
• Diverse styles are fine – as long as person
embodies the 9 values
@LibertyAppsUK
Brilliant Jerks

39. • Freedom & Responsibility
• Context, not Control
• Values We Value
3 Facets of our Culture
@LibertyAppsUK

40. Communication
You listen well, instead of reacting
fast, so you can better understand
You are concise and articulate in
speech and writing
You treat people with respect
independent of their status or
disagreement with you
You maintain calm poise in stressful
situations

41. Courage
You say what you think even if it
is controversial
You make tough decisions
without agonising
You take smart risks
You question actions
inconsistent with our values

42. Curiosity
You learn rapidly and eagerly
You seek to understand our strategy,
market, customers, and suppliers
You are broadly knowledgeable
about technology
You contribute effectively outside of
your specialty

43. Honesty
You are known for being open
and honest
You are non-political when you
disagree with others
You only say things about fellow
employees you will say to their
face
You are quick to admit mistakes

44. Impact
You accomplish amazing amounts
of important work
You demonstrate consistently
strong performance so colleagues
can rely upon you
You focus on great results rather
than on process
You exhibit bias-to-action, and
avoid analysis-paralysis

45. Innovation
You re-conceptualise issues to
discover practical solutions to
hard problems
You challenge prevailing
assumptions when warranted,
and suggest better approaches
You create new ideas that prove
useful
You keep us nimble by
minimising complexity and
finding time to simplify

46. You make wise decisions
(people, technical, business, and
creative) despite ambiguity
You identify root causes, and get
beyond treating symptoms
You think strategically, and can
articulate what you are, and are
not, trying to do
You smartly separate what must
be done well now, and what can
be improved later
Judgement

47. Passion
You inspire others with your
thirst for excellence
You care intensely about Liberty
Apps’ success
You celebrate wins
You are tenacious

48. Selflessness
You seek what is best for Liberty
Apps, rather than best for
yourself or your group
You are ego-less when searching
for the best ideas
You make time to help
colleagues
You share information openly
and proactively

49. The Future?
@LibertyAppsUK

50. The Best Culture?

51. Thank You

52. Steve@LibertyApps.co.uk
Any Questions?
@LibertyAppsUK