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STATE OF UTAH
 WORKFORCE PROFILE REPORT




                         Photo courtesy of the Capitol Preservation Board




      EXECUTIVE SUMMARY

         FISCAL YEAR 2009
DEPARTMENT OF HUMAN RESOURCE MANAGEMENT
Department of Human Resource Management

Published December 21, 2009
State of Utah
                                                    Executive Summary
                                                         FY 2009

The workforce profile provides the state and agencies with the pertinent information needed to quickly assess the makeup
of the workforce and to detect potential challenges in recruiting and retaining qualified employees. It is one component of
the Department of Human Resource Management’s workforce planning, reporting, and policy analysis function.

Workforce planning can be seen as the process by which we ensure that the State has the right people with the right skills
in the right place at the right time to accomplish the purposes of state government. Utah code places the responsibility for
human resource planning directly on DHRM: “…in cooperation with other agencies, conduct research and planning
activities to…determine and prepare for future state personnel needs;…” 67-19-6(1)(f)(i)

The Workforce Profile is the foundation of workforce planning. With this component, DHRM can identify critical areas
that require attention and gain insight into how current policy affects the ability of the state to retain a competent work
force. It consists of dimensions which have been chosen by state HR professionals to illustrate the basic demographic
core of the state workforce. This report only relates to the executive branch of state government.


                                               Workforce Profile Dimensions

        Average Age

        Average Age when Hired - The actual age of the employee on his/her initial hire date.

        Average Years of Service (Tenure)

        Educational Level of Workforce

        EEO Job Categories – The number of employees falling within each of the job categories defined by the EEO

        External Turnover- Employees that have left state employment.

        Quartile Distribution – This is the percentage of state employees in each quartile of the pay range.

        Retirement Eligibility – A prediction of the number of employees who will become eligible to retire in the next 5
        years. The number who will actually retire is a prediction based on previous year’s analysis.

        Total Compensation Index – The average percentage amount the state’s total compensation package is behind
        the market.


It is critical to note that this report profiles the state’s “core” workforce rather than the “total” state workforce. The core is
defined as the permanent and long term employees of the executive branch. This group consist of all career service
employees (schedule B) and select non-career service employees in top level management and professional positions
(schedules AD, AR, AS and AT). The “non-core” workforce is the seasonal and temporary employees, elected officials
and immediate staff, department heads, and employees of the judicial and legislative branches.

The core workforce remains relatively stable over time allowing DHRM to track trends and conduct comparative analysis.
The non-core workforce varies greatly over time and requires a different kind of evaluation than we are conducting here.
This is the primary reason for focusing on a core for the workforce profile.
Basic Workforce Demographics

The data for this report is for fiscal year 2009 and was pulled the first week in August 2009.


    o     Total employees, core and non-core:                         25,027

    o     Total core employees:                                       17,331
                                                                      69% of the workforce

    o     Total career service employees:                             16,238
                                                                      94% of the core workforce
                                                                      65% of the total workforce

    o     Total schedule AD, AR, AS and AT:                           1093
                                                                      6% of the core workforce
                                                                      4% of the total workforce

    o     Gender composition of total workforce:                       Males = 50.4%
                                                                       Females = 49.6%

    o     Gender composition of core workforce:                        Males = 50.7%
                                                                       Females = 49.3%


    Ratio of State Employees to State Population
                         Year                                    2004              2005           2006             2007             2008       2009
    Ratio of Total workforce to state population                1.01%              0.98%          0.96%           0.93%             0.93%     0.88%
    Ratio of Core workforce to state population                 0.71%              0.69%          0.67%           0.64%             0.64%     0.61%



  1.20%


  1.00%


  0.80%


  0.60%


  0.40%


  0.20%


  0.00%
                 2004              2005                        2006                        2007                       2008                  2009

                                   Ratio of Total w orkforce to state population     Ratio of Core w orkforce to state population
Executive Summary – Part 1
                                         Critical Issues
Compensation can be shown by two dimensions: the Salary Index, and Quartile Distribution or position of the employee
on the pay range.

10-Year Salary Index History: (State Salaries compared to the Market)
   o The same companies do not respond to our survey each year which may cause the numbers to vary.

                               Calendar Year               Salary Index %
                               1997                        -08.8
                               1998                        -11.7
                               1999                        -12.9
                               2000                        -12.7
                               2001                        -12.8
                               2002                        -17
                               2003                        -18.1
                               2004                        -19.9
                               2005                        -16.0
                               2006                        -16.1
                               2007                        -16.8
                               2008                        -13.9
                               2009                        -15.2


There is a wide range of the salary index among the 93 salary benchmarks.
   o Three benchmarks representing 153 employees are below the market average by -40% or more.
   o Seven benchmarks representing 1,217 employees are below the market average by -30% or more.
   o Thirty benchmarks representing 3,358 employees are below the market average by -20% or more.
   o Sixty three benchmarks representing 12,615 employees are below the market average by -10% or more.
   o Approximately 73% of the workforce is below the market average by -10% or more.
   o The remaining 30 benchmarks are within 10% of the market average or above.


               Quartile Distribution
                    Statewide

                                                                 o   Six agencies have more than 80% of employees in
                                                                     the first two quartiles; Tax Commission, Dept of
                                                                     Human Services, Dept Environmental Quality,
                                                                     Dept of Workforce Srvc, Financial Institutions,
                                                                     Dept of Human Resource Management.
   46.94%
                                                                 o   Thirty one benchmark groupings have more than
                                                                     80% of employees in the first two quartiles.
               25.15%
                                                                 o   The 5th column is longevity status.
                           14.93%                  4.16%
                                       8.82%

      1           2           3           4           5
                         Quartile
Executive Summary – Part 2
                                                                         Educational Level of Core Workforce
                                                                   (Educational levels were self reported on 2008 employee survey)




                                                                                              Master's Degree
                                                                                                           18%         Doctoral Degree
                                                                                                                                           2%

                                                                                                                                      High School
                                                                                                                                                7%



                                                       Bachelor's
                                                        Degree
                                                               36%
                                                                                                                                      Some College
                                                                                                                                      but no Degree
                                                                                                                                              26%

                                                                                               Associate
                                                                                                Degree
                                                                                                     10%




                                                              o      56% of Employees have a Bachelor’s Degree or higher.

                                                Full Time Career Service Employees by EEO Category

                       50%



                       45%



                       40%



                       35%
Percent of Workforce




                       30%                                                                                                                                                              1994-95
                                                                                                                                                                                        1996-97
                                                                                                                                                                                        1999-00
                       25%
                                                                                                                                                                                        2002-03
                                                                                                                                                                                        2005-06
                       20%                                                                                                                                                              2008-09



                       15%



                       10%



                       5%



                       0%
                              Officials and     P ro fessio nals      Technicians   P ro tective Service    P arapro fessio nals   Office and Clerical   Skilled Craft      Service
                             A dministrato rs                                             Wo rkers                                                        Wo rkers       M aintenance

                                                                                               EEO Category



o                      50.9% of employees are in the Officials and Administrators or Professionals categories.
Average Age
                                                                                                   Statewide
                           600
     Number of Employees



                                                                                                                                                      Average Age = 44.38
                           500

                           400

                           300

                           200

                           100

                            0
                                     18 20     22 24 26 28     30 32 34 36         38 40 42 44 46 48         50 52 54 56         58 60 62 64      66 68 70 72         74 76     78 80
                                                                                                        Age




o   This year’s average of 44.38 is just a slight increase from last year’s average of 43.92.

o   In three agencies the average age is 50 or more; State Treasurer, Dept of Agriculture, and Public Service Commission.

o   The youngest agencies are State Auditor (38 years), Dept of Public Safety (41 years), Dept of Corrections and Dept of
    Human Services (42 years).

o   Eighteen percent (-2% from last year) of core employees are over age 55. This is the group most likely to retire.




                                                                                             Age When Hired
                                                                                                Statewide
                           1000
     Number of Employees




                                                                                                                                   Average Age When Hired= 33.20
                            800

                            600

                            400

                            200

                                 0
                                     16   18    20   22   24   26   28   30   32   34   36   38   40   42    44   46   48   50    52   54   56   58    60   62   64   66   68    71
                                                                                                            Age
o   The average of all core employees for FY09 when they were hired is 33.2 years.

o   The average age of employees hired in FY06 is 32.5 years, FY07 is 32.5, and FY08 is 33.21 years.

o   Only the State Auditor has an average age at hire of less than 30.
Years of Service
                                                                                 Statewide
                           1600
     Number of Employees

                           1400
                                                                                                                 Average Years of Service = 11.32
                           1200
                           1000
                            800
                            600
                            400
                            200
                              0
                                  0   2   4     6     8   10   12   14   16   18    20    22     24   26    28    30     32     34      36   38    40    42   44
                                                                                         Years


o   The average tenure of a state employee is 11.32 years. This number has increased by almost a year compared to 10.36
    from last year. This may be due to a decrease in new hires for FY09.

o   In five agencies, the average tenure is less than 10 years; Utah National Guard (9.02), Labor Commission (9.70), Dept
    of Commerce (9.29), Board of Education (9.64) and Insurance Department (9.04).

o   Benchmark groups with the lowest tenure tend to be clerical positions, some regulatory professionals such as financial
    examiners and utility analysts, and some medical positions such as nurse and doctor.




                                                          Retirement Projections
                                                                Statewide



                                                                                                      2383                                        2454
                                                                                   2316                                   2345
                                                               2122
                                               1996
                              1850




                                                                469                559                592                     573                 628
                               361              426
                              FY08*            FY09*            FY10               FY11               FY12                FY13                    FY14
                                              * Represents
                                                                                                 Eligible but do not retire          Estimated Retirements
                                              Actual Retirements

    o                      Based on best estimates, the data represents how many people we anticipate will retire.

    o                      The retirements are based on the total number of people we anticipate will be eligible minus the total number of
                           people we estimated to retire the previous year.
New Hire Turnover
                                                     Based on Year Hired
       100%
        90%        22%
                                33%
        80%                                 40%       44%
                                                             51%
        70%                                                         58%
                                                                             64%     64%      65%     68%
        60%
        50%
        40%        78%
                                67%
        30%                                 60%       56%
                                                             49%
        20%                                                         42%      36%     36%      35%     32%
        10%
          0%
                   FY09         FY08        FY07      FY06   FY05   FY04     FY03    FY02    FY01     FY00
                                                             Year Hired

                                     New Hires who did not Terminate    New Hires who Terminated


o   After six years, the rate of turnover among new hires appears to begin leveling off.

o   The majority of turnover occurs within the first four years of service, regardless of year hired.


         External Turnover
             Statewide

                                                                    o   The percent of employees leaving state
                                                                        employment is 9.88%.

                                                                    o   This year’s turnover rate is a drop of .84% from
                                                                        the previous year’s turnover of 10.72%, even with
                                                                        an increase in the number of Reductions in Force.

                                                                    o   Among agencies with one hundred or more
                                                                        employees; those with the highest external
                                                                        turnover rate are Human Services (15.9%),
                                                                        Alcoholic Beverage Control (13.69%) and Dept of
                                                                        Health (10.9%).




          Abandonment of P osition     14    0.8%
          Disciplinary Action         241   14.1%
          Other                        50    2.9%
          Reduction in Force           70    4.1%
          Resignation                 911   53.2%
          Retirement                  426   24.9%
          Total:                     1712 100.0%

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2009 Utah State Government Workforce Profile

  • 1. STATE OF UTAH WORKFORCE PROFILE REPORT Photo courtesy of the Capitol Preservation Board EXECUTIVE SUMMARY FISCAL YEAR 2009 DEPARTMENT OF HUMAN RESOURCE MANAGEMENT
  • 2. Department of Human Resource Management Published December 21, 2009
  • 3. State of Utah Executive Summary FY 2009 The workforce profile provides the state and agencies with the pertinent information needed to quickly assess the makeup of the workforce and to detect potential challenges in recruiting and retaining qualified employees. It is one component of the Department of Human Resource Management’s workforce planning, reporting, and policy analysis function. Workforce planning can be seen as the process by which we ensure that the State has the right people with the right skills in the right place at the right time to accomplish the purposes of state government. Utah code places the responsibility for human resource planning directly on DHRM: “…in cooperation with other agencies, conduct research and planning activities to…determine and prepare for future state personnel needs;…” 67-19-6(1)(f)(i) The Workforce Profile is the foundation of workforce planning. With this component, DHRM can identify critical areas that require attention and gain insight into how current policy affects the ability of the state to retain a competent work force. It consists of dimensions which have been chosen by state HR professionals to illustrate the basic demographic core of the state workforce. This report only relates to the executive branch of state government. Workforce Profile Dimensions Average Age Average Age when Hired - The actual age of the employee on his/her initial hire date. Average Years of Service (Tenure) Educational Level of Workforce EEO Job Categories – The number of employees falling within each of the job categories defined by the EEO External Turnover- Employees that have left state employment. Quartile Distribution – This is the percentage of state employees in each quartile of the pay range. Retirement Eligibility – A prediction of the number of employees who will become eligible to retire in the next 5 years. The number who will actually retire is a prediction based on previous year’s analysis. Total Compensation Index – The average percentage amount the state’s total compensation package is behind the market. It is critical to note that this report profiles the state’s “core” workforce rather than the “total” state workforce. The core is defined as the permanent and long term employees of the executive branch. This group consist of all career service employees (schedule B) and select non-career service employees in top level management and professional positions (schedules AD, AR, AS and AT). The “non-core” workforce is the seasonal and temporary employees, elected officials and immediate staff, department heads, and employees of the judicial and legislative branches. The core workforce remains relatively stable over time allowing DHRM to track trends and conduct comparative analysis. The non-core workforce varies greatly over time and requires a different kind of evaluation than we are conducting here. This is the primary reason for focusing on a core for the workforce profile.
  • 4. Basic Workforce Demographics The data for this report is for fiscal year 2009 and was pulled the first week in August 2009. o Total employees, core and non-core: 25,027 o Total core employees: 17,331 69% of the workforce o Total career service employees: 16,238 94% of the core workforce 65% of the total workforce o Total schedule AD, AR, AS and AT: 1093 6% of the core workforce 4% of the total workforce o Gender composition of total workforce: Males = 50.4% Females = 49.6% o Gender composition of core workforce: Males = 50.7% Females = 49.3% Ratio of State Employees to State Population Year 2004 2005 2006 2007 2008 2009 Ratio of Total workforce to state population 1.01% 0.98% 0.96% 0.93% 0.93% 0.88% Ratio of Core workforce to state population 0.71% 0.69% 0.67% 0.64% 0.64% 0.61% 1.20% 1.00% 0.80% 0.60% 0.40% 0.20% 0.00% 2004 2005 2006 2007 2008 2009 Ratio of Total w orkforce to state population Ratio of Core w orkforce to state population
  • 5. Executive Summary – Part 1 Critical Issues Compensation can be shown by two dimensions: the Salary Index, and Quartile Distribution or position of the employee on the pay range. 10-Year Salary Index History: (State Salaries compared to the Market) o The same companies do not respond to our survey each year which may cause the numbers to vary. Calendar Year Salary Index % 1997 -08.8 1998 -11.7 1999 -12.9 2000 -12.7 2001 -12.8 2002 -17 2003 -18.1 2004 -19.9 2005 -16.0 2006 -16.1 2007 -16.8 2008 -13.9 2009 -15.2 There is a wide range of the salary index among the 93 salary benchmarks. o Three benchmarks representing 153 employees are below the market average by -40% or more. o Seven benchmarks representing 1,217 employees are below the market average by -30% or more. o Thirty benchmarks representing 3,358 employees are below the market average by -20% or more. o Sixty three benchmarks representing 12,615 employees are below the market average by -10% or more. o Approximately 73% of the workforce is below the market average by -10% or more. o The remaining 30 benchmarks are within 10% of the market average or above. Quartile Distribution Statewide o Six agencies have more than 80% of employees in the first two quartiles; Tax Commission, Dept of Human Services, Dept Environmental Quality, Dept of Workforce Srvc, Financial Institutions, Dept of Human Resource Management. 46.94% o Thirty one benchmark groupings have more than 80% of employees in the first two quartiles. 25.15% o The 5th column is longevity status. 14.93% 4.16% 8.82% 1 2 3 4 5 Quartile
  • 6. Executive Summary – Part 2 Educational Level of Core Workforce (Educational levels were self reported on 2008 employee survey) Master's Degree 18% Doctoral Degree 2% High School 7% Bachelor's Degree 36% Some College but no Degree 26% Associate Degree 10% o 56% of Employees have a Bachelor’s Degree or higher. Full Time Career Service Employees by EEO Category 50% 45% 40% 35% Percent of Workforce 30% 1994-95 1996-97 1999-00 25% 2002-03 2005-06 20% 2008-09 15% 10% 5% 0% Officials and P ro fessio nals Technicians P ro tective Service P arapro fessio nals Office and Clerical Skilled Craft Service A dministrato rs Wo rkers Wo rkers M aintenance EEO Category o 50.9% of employees are in the Officials and Administrators or Professionals categories.
  • 7. Average Age Statewide 600 Number of Employees Average Age = 44.38 500 400 300 200 100 0 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 Age o This year’s average of 44.38 is just a slight increase from last year’s average of 43.92. o In three agencies the average age is 50 or more; State Treasurer, Dept of Agriculture, and Public Service Commission. o The youngest agencies are State Auditor (38 years), Dept of Public Safety (41 years), Dept of Corrections and Dept of Human Services (42 years). o Eighteen percent (-2% from last year) of core employees are over age 55. This is the group most likely to retire. Age When Hired Statewide 1000 Number of Employees Average Age When Hired= 33.20 800 600 400 200 0 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 71 Age o The average of all core employees for FY09 when they were hired is 33.2 years. o The average age of employees hired in FY06 is 32.5 years, FY07 is 32.5, and FY08 is 33.21 years. o Only the State Auditor has an average age at hire of less than 30.
  • 8. Years of Service Statewide 1600 Number of Employees 1400 Average Years of Service = 11.32 1200 1000 800 600 400 200 0 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 Years o The average tenure of a state employee is 11.32 years. This number has increased by almost a year compared to 10.36 from last year. This may be due to a decrease in new hires for FY09. o In five agencies, the average tenure is less than 10 years; Utah National Guard (9.02), Labor Commission (9.70), Dept of Commerce (9.29), Board of Education (9.64) and Insurance Department (9.04). o Benchmark groups with the lowest tenure tend to be clerical positions, some regulatory professionals such as financial examiners and utility analysts, and some medical positions such as nurse and doctor. Retirement Projections Statewide 2383 2454 2316 2345 2122 1996 1850 469 559 592 573 628 361 426 FY08* FY09* FY10 FY11 FY12 FY13 FY14 * Represents Eligible but do not retire Estimated Retirements Actual Retirements o Based on best estimates, the data represents how many people we anticipate will retire. o The retirements are based on the total number of people we anticipate will be eligible minus the total number of people we estimated to retire the previous year.
  • 9. New Hire Turnover Based on Year Hired 100% 90% 22% 33% 80% 40% 44% 51% 70% 58% 64% 64% 65% 68% 60% 50% 40% 78% 67% 30% 60% 56% 49% 20% 42% 36% 36% 35% 32% 10% 0% FY09 FY08 FY07 FY06 FY05 FY04 FY03 FY02 FY01 FY00 Year Hired New Hires who did not Terminate New Hires who Terminated o After six years, the rate of turnover among new hires appears to begin leveling off. o The majority of turnover occurs within the first four years of service, regardless of year hired. External Turnover Statewide o The percent of employees leaving state employment is 9.88%. o This year’s turnover rate is a drop of .84% from the previous year’s turnover of 10.72%, even with an increase in the number of Reductions in Force. o Among agencies with one hundred or more employees; those with the highest external turnover rate are Human Services (15.9%), Alcoholic Beverage Control (13.69%) and Dept of Health (10.9%). Abandonment of P osition 14 0.8% Disciplinary Action 241 14.1% Other 50 2.9% Reduction in Force 70 4.1% Resignation 911 53.2% Retirement 426 24.9% Total: 1712 100.0%