Learn how to become a more effective management consultant with these eight best practices

1. Best Practices for
Management
Consulting
Stan Gershengoren

2. MaintainGood
Communication
withClients
 Good consultant = excellent
communicator
 Be easily understood – both in
written and oral
communications
 Clarify which types of
communication the client
prefers
 Be transparent - alert client of
both good and bad

3. Understand
Clients Needs
 Employ active listening skills
 What a client asks for and
what need may be two
different things
 Take the time to listen and
identify the actual problem to
be faced
 Focus on the proper issue

4. ClarifyScope
ofWork
 Be crystal clear with your
client about roles and
responsibilities
 Maintain good communication
throughout that relationship
 Everyone should know what is
expected of them

5. Be an Efficient
Problem
Solver
 Think the problem through
from beginning to end
 Know who to involve in the
project
 Consult others who are
experts in the requisite areas

6. Observe
Ethical
Standards
 Represent the profession with
integrity and professionalism
 Refrain from deceptive
advertising
 Promote adherence to the
code of ethics

7. Make a
Difference
 Take all the necessary factors
into consideration
 Make certain that the work
that you do for your client
makes sense for them and
their business
 Always look to educate the
client

8. Equip for
Continued
Success
 Teach clients not only how to
solve the current problem, but
to tackle similar problems in
the future
 Sharing knowledge and having
good mentoring skills will go a
long way to promoting
goodwill toward you and the
profession

9. ContinueSelf-
Improvement
 Learn from each new project
you take
 Read journals and other
informative sources
 Talk with other consultants
 Update your technical skills