Stacey Simko has over 20 years of experience in international transportation and logistics. She currently works as a Premier Account Specialist and Export Specialist at Damco in Charlotte, NC, where she is responsible for onboarding new premier customers and providing daily service. Previously, she held roles in supply chain management, regional dispatching, freight forwarding, and export sales. She has a background in ocean shipping, intermodal transportation, customs brokerage, and supply chain solutions.
1. Stacey Simko
6728 Haddonfield Place
Charlotte, NC 28277
(H) 843-209-6193 StaceySimko@gmail.com
PROFESSIONAL PROFILE
An accomplished, dedicated professional with over 20 years of experience in the field of International
Transportation. Extensive background in International Ocean shipping, including experience in sales, customer
service, inter-modal, freight forwarding, NVOCC and supply chain management. In depth knowledge of ocean
pricing, contracting, customer service, and sales. Consistently successful when dealing with people, products and
services that require strong communication, decision making, negotiation and problem solving skills
PROFESSIONAL EXPERIENCE
Premier Account Specialist/ Export Specialist
Damco, Charlotte, NC 2013- Present
• Responsible for on boarding Premier customers and daily service of accounts to ensure customer satisfaction,
growth and retention
• Acted as single point for contact for Premier Import and Export customers!• Up selling services for brokerage, ocean, and air product offerings.!• Provided logistics solutions to customers
• Provided SOP’s and process improvement guidance to overseas offices.!• Worked closely with local operations for successful movement of cargo to our customers door.!• Prepared and maintained reporting for customers shipment visibility.
• Managed the White Glove Program for Hewlett Packard Account.!• Hazmat Certified / Handled all Hazardous Export bookings for Charlotte office.
!!Supply Chain Management
Maersk Logistics, Charlotte, NC 2007- 2013
• Responsible for maintaining the data integrity of the company operational systems as well as pinpointing EDI
errors for a timely transmission.
• Established and built strong relationships with clients and provided personalized services.
• Managed the communication between the client and the Damco international origin offices.
• Ensured that customer’s service expectations were met and exceeded by having a vast understanding of the
customers’ products and markets. It also required recurrent communication with carriers, brokers, de-
consolidators and truckers.
• Resolved any issues that were raised and that would affect the client’s delay of cargo. Internationally and/or
locally.
• Established critical success factors and implement key performance indicators in conjunction with the client
manager.
• Responsible for profit and loss review and closure. Shipment analysis and report generation.
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2. Regional Dispatch
Maersk Line, Charlotte, NC 2006-2007
• Responsible for all aspects of dispatch for Import Cargo coming out of Georgia Ports Authority.
• Ensured that freight moved the most cost-effective way in order to create a larger profit margin for the company
but also maintain the pricing for the customer.
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Export Specialist/Freight Forwarding/NVOCC
C.H. Powell Company, Mount Pleasant, SC 1998-2006
• Organized and planned consolidation loads for Export.
• Prepared LCL and FCL sailing schedules for Export.
• Invoiced for account holders and handled all profit shares for our origin offices
Handled all aspects of import de-consolidation loads.
• Filed all NVOCC rates with the FMC as well as any updates
Responsibilities included dispatch and execution of day to day inter-modal traffic for Import and Export.
• Quoted LCL and ocean rates through our Damco service contracts.
• Made export bookings for key clients and Damco customers.
• Handled Letters of Credits for Banks in Turkey, Pakistan and India.
• Prepared documentation for Export Customers as well as LC customers.
• Cross trained to assist with every job function in the office.
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EDUCATION
Trident Technical College- Charleston, SC
BUSINESS SKILLS:
Proficient with MICROSOFT Software EXCEL/WORD/OUTLOOK/POWERPOINT
ACCOMPLISHMENTS:
Local super user for Kewill operating system.
Local super user for MDM operating system
Rewarded recognition for being one of the top performers for savings in the regional dispatch department.
Received many accolades from management and customers for quality customer service
Hazmat Certified