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Accountability is the Mantra Today
Accountability for Sponsorship Investments
 Exposure valuations are no longer considered valuable to sponsors.
 We can measure them but they cannot be “banked”.
Sponsorship Cycle
                    Sponsorship objectives and measurement
                    must be aligned with the sponsor’s own
                    brand and communication objectives and
                    the overall strategic plan.




                             Strategy and
                             Operation Plan
                             Updated
Sponsorship Theory Impacts on How We Measure
Understanding Sponsorship

•       Sponsorship is a dynamic three-way relationship.


                                      Sponsor




                      Property                        Customer

•       Sponsorship works through harnessing the emotional connection between a
        property and its audience and converting this into a desired response for a
        sponsor.
•       Sponsorship operates through different cognitive processes than
        advertising. Advertising communicates directly to the customer through
        essentially an interruption mode whereas sponsorship communicates
        indirectly via a property in a passion mode.
Understanding Sponsorship

Sponsorship cognitive process involves attention, recall, engagement and appreciation
to influence brand commitment.

It very important to understand how sponsorship works to demonstrate ROI.




              Each of these elements impacts on sponsorship effectiveness.
Several methods can be used. These are based on the overall
sponsors objectives



         Media impressions
         Social media measurement
         Surveys
         Sales measurement
          - Eg., Bounce-back coupons



Choice of methods based on the overall sponsorship objectives and
cost. Most affordable are usually sales measurement and surveys.
Measuring Understanding (Sponsor Recall)
Unaided Awareness of Sponsors

 An example of the survey research to determine sponsor recall.




                                           Top of Mind                                        Total Unaided


                                                                                SPONSOR
                   Sponsor
                                                                            Bank of America
           Bank of America                                                             Nike
                                                                                      Buick
         American Express
                                                                           American Express
                      FedEx                                                          FedEx
                                                                                      Sony
                  Accenture
                                                                                      Dole
                                                                                  Accenture
                       Pepsi
                                                                                     Target
           Coca Cola/Coke                                                       Capital One
                                                                                   Citibank
                    Citibank
                                                                            Coca Cola/Coke
             Miscellaneous                                                            Pepsi
                                                                              Miscellaneous
         Don't Know/None                                                   Don't Know/None

Base: Total Asked (n=150)
Q3a. Talking about the X , what SPONSORS were represented at this event?
Q3b. What other SPONSORS were represented at the X event?
Measuring Engagement (Passion)
Measuring The Strength of Properties Example
Looking at the various passion levels for several properties with weighted results – estimates against the total adult
population. Example from with three main competitors sponsoring different properties. Survey data allows us to talk about
the passion for each property. This is the value of properties.




  Event                    Sponsored Fun Run          Music Tour           F1 Grand Prix       Dance Festival       Fringe Festival

                                       Pop.                   Pop.                   Pop.                 Pop.                 Pop.
                              %                     %                      %                    %                    %
                                      Project.               Project.               Project.             Project.             Project.

  Fanatic                     -           -         1%         48k        1%          48k       -            -       -            -

  Great Fan                  1%         48k         1%         48k        2%          97k      2%          97k       -            -
  Spectator                  1%         48k         3%        145k        8%         387k      4%          194k     1%          48k

  Passive Enthusiast         3%         145k        7%        339k        14%        677k      3%          145k     1%          48k

  Disinterested              8%         387k       22%       1,065k       55%       2,661k     21%        1,016k    5%          242k
  Unaware                    87%       4,210k      67%       3,242k       20%        968k      70%        3,387k    93%        4,500k


                             Conversion Rate :     Conversion Rate :      Conversion Rate :    Conversion Rate :    Conversion Rate :
                                   8%                    6%                     4%                   7%                   0%


  Passionates                1%         48k         2%         97k        3%         145k      2%          97k       -            -
  Event Awareness            13%        629k       34%        1645k       80%        3871k     30%        1452k     7%         339k
 Conversion Rate is the proportion of Passionates among those who are aware of the event.

       Please indicate whether you have HEARD of the following events?
       Please indicate whether you have an INTEREST in the following events?
       Please indicate whether you would MAKE AN EFFORT TO GO to the following events?
       Please indicate whether you WOULD CONSIDER YOURSELF A GREAT FAN of the following events?
       Please indicate whether you WOULD BE DEVASTATED WITHOUT any of the following events?
       Base: Total Population: 4.839M
Improvements in Sponsor Purchase Intent are often also
directly related to Passion for the Sponsored Property…


                         Sponsor Unaware                                      Sponsor Aware


                                                                                 PASSION
                    10
  Purchase Intent




                     9                                                                                      8         8.2
                                                                                              7.6
                     8                                           7.1              7.2
                             6.7       6.4       6.8
                     7
                     6
                     5
                     4
                     3
                     2
                     1
                                                 Disinterested




                                                                                 Enthusiast
                                                                 Ambivalent
                                      Unaware




                                                                                              Spectator




                                                                                                          Great Fan




                                                                                                                      Fanatic
                            UnAware




                                      Property
                            Sponsor




                                                                                  Passive
Brand Attribution through Sponsorship
Sponsorship Related Brand Image Enhancement

   Sponsorship example FMCG industry where the health attributes of the sponsor’s brand are much higher
                   with the segment of the markets that engaged with the sponsorship.



                                   1               6            10
                        UnAware
                        Sponsor                                                Sponsor Unaware

                        Unaware
                                                  6.1
                        Property
                                                                                         Healthy
                                                 5.8
                   Disinterested                                                         For Growing Bodies
                                                5.5




                                                                     PAASION
                     Ambivalent

                       Passive
                                                 5.9
                                                                               Sponsor Aware
                      Enthusiast
                                                   6
                       Spectator
                                                 5.9
                       Great Fan
                                                       7.1
                         Fanatic
                                                         8.1
Measuring Engagement (Appreciation)
Brand Advocacy also has a Strong Relationship to Sponsor
Gratitude/Appreciation)


                         Sponsor Unaware                               Sponsor Aware


                                                                         GRATITUDE
                    10                                                                                 9.2
                     9                                                                       8.3
   Brand Advocacy




                     8
                     7        6.1                                          6.4
                                                          5.6
                     6                     5.2
                     5
                     4
                     3
                     2
                     1
                                           No Gratitude




                                                          Ambivalent




                                                                                                       Delighted
                             UnAware




                                                                            Appreciatiive




                                                                                            Thankful
                             Sponsor




                                                                                              Very
Measuring Commitment (Brand Response)
European TV Sponsorship ROI Example

TV sponsorship for women’s deodorant




         To increase brand penetration (Additional 5 million users)
       - Survey reveals an additional 7,162,000 product trials
       - Sponsorship themed products tracked with unique sales codes sales 240%
         higher than non-themed

           To communicate invisible protection (deodorant).
        - Image ratings showed significant improvements based on survey data

           To encourage trial and switching from other brands
       - 84% of trial from source of business competitors brands
Arts Sponsorship ROI Example – Use of On-line Survey
European Music Event Sponsorship ROI Example

Music Event Sponsorship in Russia – FMCG Company


           Increase brand preference
       - Trial, Occasional, Substitute brand (This is the language the sponsor used for
             marketing performance so it is already accepted as a good performance
             measure to use)

           Examine ‘multiplier effect’ of increased reach beyond the
            immediate event audience
       - 2,500 at event x 16 (Multiplier effect) = 40,000 consumers touched from the event
Pre and Post Survey Measurement Recommended
                                Methodology & Sample




     Survey research allows for a better understanding of sponsorship impact. In the case above it is the
   same people interviewed before a sponsorship and then following it. Sponsorship impact can more easily
             be gauged with a pre and post treatment and often in conjunction with other tools.
Russian Music Properties – Passion Ratings
Demonstrating How a Sponsorship is Achieving Objectives


                 Shifts in Sponsor’s Brand Performance Indicators


                                     Solid increases in the brand KPIs
                                     as a direct result of the event itself
                                      with source of business drinkers. ✔




                                                *
                                                +13
                                                  %
                                                                              +6%
                                                                                 *
                 +4
                 %




                                     *                                        Base: n=300 Source of
     Margin of error (4%) at 95%CI       statistically significant
                                                                                    Business
Discussion
About SponsorMap™

    A market research tool developed to better measure the impact of
     sponsorship.
    Focused on measuring outputs not inputs
    Used in 18 countries with more than 80 projects
    Partnered with Taylor Nelsen Sofres the world’s largest market research
     company with offices in more than 80 markets.
    Integrated approach for measuring sponsorship in conjunction with media,
     on-line and sales information.
    Importantly, integrating sponsorship into the total measurement framework
     for brands. Not in isolation, demonstrating the business value of
     sponsorship is critical.
Thank-you
Nicholas Cameron
Sponsorship Research Specialist
Nicholas.Cameron@sponsormap.com

Resources:
                 Visit www.sponsormap.com for more details.

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Measuring Sponsor ROI in Europe

  • 2. Accountability is the Mantra Today
  • 3. Accountability for Sponsorship Investments Exposure valuations are no longer considered valuable to sponsors. We can measure them but they cannot be “banked”.
  • 4. Sponsorship Cycle Sponsorship objectives and measurement must be aligned with the sponsor’s own brand and communication objectives and the overall strategic plan. Strategy and Operation Plan Updated
  • 5.
  • 6. Sponsorship Theory Impacts on How We Measure
  • 7. Understanding Sponsorship •  Sponsorship is a dynamic three-way relationship. Sponsor Property Customer •  Sponsorship works through harnessing the emotional connection between a property and its audience and converting this into a desired response for a sponsor. •  Sponsorship operates through different cognitive processes than advertising. Advertising communicates directly to the customer through essentially an interruption mode whereas sponsorship communicates indirectly via a property in a passion mode.
  • 8. Understanding Sponsorship Sponsorship cognitive process involves attention, recall, engagement and appreciation to influence brand commitment. It very important to understand how sponsorship works to demonstrate ROI. Each of these elements impacts on sponsorship effectiveness.
  • 9. Several methods can be used. These are based on the overall sponsors objectives   Media impressions   Social media measurement   Surveys   Sales measurement - Eg., Bounce-back coupons Choice of methods based on the overall sponsorship objectives and cost. Most affordable are usually sales measurement and surveys.
  • 11. Unaided Awareness of Sponsors An example of the survey research to determine sponsor recall. Top of Mind Total Unaided SPONSOR Sponsor Bank of America Bank of America Nike Buick American Express American Express FedEx FedEx Sony Accenture Dole Accenture Pepsi Target Coca Cola/Coke Capital One Citibank Citibank Coca Cola/Coke Miscellaneous Pepsi Miscellaneous Don't Know/None Don't Know/None Base: Total Asked (n=150) Q3a. Talking about the X , what SPONSORS were represented at this event? Q3b. What other SPONSORS were represented at the X event?
  • 13. Measuring The Strength of Properties Example Looking at the various passion levels for several properties with weighted results – estimates against the total adult population. Example from with three main competitors sponsoring different properties. Survey data allows us to talk about the passion for each property. This is the value of properties. Event Sponsored Fun Run Music Tour F1 Grand Prix Dance Festival Fringe Festival Pop. Pop. Pop. Pop. Pop. % % % % % Project. Project. Project. Project. Project. Fanatic - - 1% 48k 1% 48k - - - - Great Fan 1% 48k 1% 48k 2% 97k 2% 97k - - Spectator 1% 48k 3% 145k 8% 387k 4% 194k 1% 48k Passive Enthusiast 3% 145k 7% 339k 14% 677k 3% 145k 1% 48k Disinterested 8% 387k 22% 1,065k 55% 2,661k 21% 1,016k 5% 242k Unaware 87% 4,210k 67% 3,242k 20% 968k 70% 3,387k 93% 4,500k Conversion Rate : Conversion Rate : Conversion Rate : Conversion Rate : Conversion Rate : 8% 6% 4% 7% 0% Passionates 1% 48k 2% 97k 3% 145k 2% 97k - - Event Awareness 13% 629k 34% 1645k 80% 3871k 30% 1452k 7% 339k Conversion Rate is the proportion of Passionates among those who are aware of the event. Please indicate whether you have HEARD of the following events? Please indicate whether you have an INTEREST in the following events? Please indicate whether you would MAKE AN EFFORT TO GO to the following events? Please indicate whether you WOULD CONSIDER YOURSELF A GREAT FAN of the following events? Please indicate whether you WOULD BE DEVASTATED WITHOUT any of the following events? Base: Total Population: 4.839M
  • 14. Improvements in Sponsor Purchase Intent are often also directly related to Passion for the Sponsored Property… Sponsor Unaware Sponsor Aware PASSION 10 Purchase Intent 9 8 8.2 7.6 8 7.1 7.2 6.7 6.4 6.8 7 6 5 4 3 2 1 Disinterested Enthusiast Ambivalent Unaware Spectator Great Fan Fanatic UnAware Property Sponsor Passive
  • 16. Sponsorship Related Brand Image Enhancement Sponsorship example FMCG industry where the health attributes of the sponsor’s brand are much higher with the segment of the markets that engaged with the sponsorship. 1 6 10 UnAware Sponsor Sponsor Unaware Unaware 6.1 Property Healthy 5.8 Disinterested For Growing Bodies 5.5 PAASION Ambivalent Passive 5.9 Sponsor Aware Enthusiast 6 Spectator 5.9 Great Fan 7.1 Fanatic 8.1
  • 18. Brand Advocacy also has a Strong Relationship to Sponsor Gratitude/Appreciation) Sponsor Unaware Sponsor Aware GRATITUDE 10 9.2 9 8.3 Brand Advocacy 8 7 6.1 6.4 5.6 6 5.2 5 4 3 2 1 No Gratitude Ambivalent Delighted UnAware Appreciatiive Thankful Sponsor Very
  • 20. European TV Sponsorship ROI Example TV sponsorship for women’s deodorant   To increase brand penetration (Additional 5 million users) - Survey reveals an additional 7,162,000 product trials - Sponsorship themed products tracked with unique sales codes sales 240% higher than non-themed   To communicate invisible protection (deodorant). - Image ratings showed significant improvements based on survey data   To encourage trial and switching from other brands - 84% of trial from source of business competitors brands
  • 21. Arts Sponsorship ROI Example – Use of On-line Survey
  • 22. European Music Event Sponsorship ROI Example Music Event Sponsorship in Russia – FMCG Company   Increase brand preference - Trial, Occasional, Substitute brand (This is the language the sponsor used for marketing performance so it is already accepted as a good performance measure to use)   Examine ‘multiplier effect’ of increased reach beyond the immediate event audience - 2,500 at event x 16 (Multiplier effect) = 40,000 consumers touched from the event
  • 23. Pre and Post Survey Measurement Recommended Methodology & Sample Survey research allows for a better understanding of sponsorship impact. In the case above it is the same people interviewed before a sponsorship and then following it. Sponsorship impact can more easily be gauged with a pre and post treatment and often in conjunction with other tools.
  • 24. Russian Music Properties – Passion Ratings
  • 25. Demonstrating How a Sponsorship is Achieving Objectives Shifts in Sponsor’s Brand Performance Indicators Solid increases in the brand KPIs as a direct result of the event itself with source of business drinkers. ✔ * +13 % +6% * +4 % * Base: n=300 Source of Margin of error (4%) at 95%CI statistically significant Business
  • 26.
  • 27.
  • 29. About SponsorMap™   A market research tool developed to better measure the impact of sponsorship.   Focused on measuring outputs not inputs   Used in 18 countries with more than 80 projects   Partnered with Taylor Nelsen Sofres the world’s largest market research company with offices in more than 80 markets.   Integrated approach for measuring sponsorship in conjunction with media, on-line and sales information.   Importantly, integrating sponsorship into the total measurement framework for brands. Not in isolation, demonstrating the business value of sponsorship is critical.
  • 30. Thank-you Nicholas Cameron Sponsorship Research Specialist Nicholas.Cameron@sponsormap.com Resources: Visit www.sponsormap.com for more details.