Sonia Verma_resume

Sonia Verma
sonia12102003@gmail.com +91-9833869694
Career Précis:
Have 15 years of rewarding work experience in India & Dubai, UAE - covering Public Relations,
Administration, Information handling, hospitality and other essential activities in Service Industry
Have been instrumental in dealing with clients, procurements, handling teams, inventory management,
visa arrangements. Worked with technologies like SAP & JDE.
Reliable, hard working, and efficient team lead, who works well under pressure and with minimum
supervision. Have excellent oral and written communication skills.
CERTIFICATIONS:
• Computerized Reservation System from Institute of Travel and Tourism Management (ITTM),
New Delhi.
• Executive Secretarial Skills Course from Nadia Institute., Dubai, UAE.
• Diploma in Office Administration from Y.M.C.A, New Delhi, India.
• Basic Japanese Language from Japan Cultural and Information Center (JCIC).
• Swift India Course from NIIT, New Delhi, India
CAREER SNAPSHOTS:
COMPANY : Weatherford Oil Tools Middle East, Dubai, UAE
TENURE: April 2010 to January 2012
DESIGNATION: Administrative Assistant
RESPONSIBILITIES JDE (JD Edwards)
IT Procurement-Software and Procurement
General Procurement – Promotional Items, Brochures and PPE
Preparing Sales Order
Approval route set up
IT related duties:
• Liaise with Helpdesk to assist employees
HR
• Maintaining attendance & leave records
• New employee set up requirements (Laptops, phone, mobile,
door access, email, transport & housing).
• Employee exit requirements (cancellation of Laptops, phone,
1
mobile, door access, email, transport & housing).
PR
• Arrange visa’s through PR dept.
• Procure company mobile, sim card, BB service & activation,
telephone services etc.
Accounts
• Coding and processing of travel, hotel, supplier (Printers, IT,
Car Rental etc) invoices
• Verifying expense reports to be processed by payroll.
• Processing Bonus Sheets.
Training
• E-Connect
• Arranging all requirements related to the training ( hotel, visa’s,
catering etc.)
Operations
• Monthly Roster, time sheets for field / rotational employees
• Bonus Sheets, updating KPI sheets, utilization reports, service
tickets etc.
• WPTS (Weatherford Performance Tracking System)
Other duties : Assisting employees with queries with regard to HR,
Payroll issues etc. Supplier set up, Cheque requisitions, Petty cash.
Filing, customer service.
CONTRACT ASSIGNMENTS:
COMPANY : Shell Petroleum’s Dubai, UAE
TENURE: Aug’08 –Mar’10
DESIGNATION: Department Administrator
RESPONSIBILITIES
Job involved coordinating between various departments, plant,
warehouse and vendors (Bitumen byproducts); Preparing LPOs, POs
(overseas), Enquiries, initial negotiations, inventory updates.
• Sales order for customers.
• Input Sales order in SAP.
• Advice Depot/ JAD for deliveries planned for the next day.
• Price list updates and sending letters to customers
2
accordingly .Payment collection and sending invoices to
customers.
TEMPORARY SHORT TERM ASSIGNMENTS:
COMPANY : Price Waterhouse Coopers (PWC), Dubai, UAE
TENURE: Dec 2006 – July 2007
DESIGNATION: Executive Secretary
RESPONSIBILITIES
• Job involved processing all outgoing communication in the form
of emails, letters, voice messages or other forms of
communication.
• Scheduling appointments, meetings for the partner.
• Providing information and processing messages to the partner.
• Attending meetings, commissions and other events on behalf of
the department as required.
• Supervising any support staff and ensuring all office policies
and procedures are being implemented.
• Opening, sorting and categorizing all incoming information to
the department and getting it to the appropriate people in a
timely fashion.
COMPANY : GE Corporate, Dubai, UAE
TENURE: Aug 2006- Oct 2006
DESIGNATION: Admin Executive
RESPONSIBILITIES
• Programming day to day activities. Organizing and planning
overseas business/ personal trips – arranging meeting with
business associates including all travel related programme.
• To receive all documents from the business unit, login each
document and forward them to the Admin Manager for
approval.
• Attending calls and checking mails.
• Preparing & executing quotations/orders, follow up and
maintaining a record of the same.
• Checking of mails and forwarding the same to the respective
Office Team.
• Looking after Petty Cash.
3
• Looking after the supply of Stationery for the office, and placing
orders for the same.
COMPANY : Al Darb Office Equipments, Dubai, UAE
TENURE: Feb 2006 – July 2006
DESIGNATION: Customer Relation Officer
RESPONSIBILITIES
• Job involved - Assisting the Sales Manager & the Sales
Engineers.
• Handling all the calls related to sales Department.
• Analyzing the sales man achievements thereby calculating the
targets achieved by him.
• Independently correspondence with clients & suppliers.
• Co – ordination with the entire Sales team.
• Making of Invoices, quotations for the Sales department in the
office.
• Checking of mails and forwarding the same to the respective
Sales Engineers.
• Helping him in making of sales forecast for the Sales team.
• Independently correspondence with the suppliers relating to
placing of orders.
• Doing all the necessary Secretarial work.
INDIA
COMPANY : CBRE (CB Richard Ellis). New Delhi, India
TENURE: March 2004 to November 2005
DESIGNATION: Astt. Mgr.Admin
RESPONSIBILITIES
• Reporting to the Regional Head India (Nortel Networks) in
Bombay Office.
• Keeping track of all subscription / renewals of various permits /
licenses and tour magazines.
• Independent correspondence with clients & suppliers.
• Assisting the V. P / HR in recruitment.
• Administered the leave system and ensures that all
documentation is complete.
• I was also taking care of vendor billings like Housekeeping,
Security & Maintenance.
4
COMPANY : GE Capital International Services, Gurgaon, India
TENURE: June 2000 to December 2003
DESIGNATION: Admin Executive
RESPONSIBILITIES
• Involved in wide variety of functions including Administration,
Information handling and hospitality functions.
COMPANY : Hotel Le Meridian, New Delhi, India
TENURE: May1999 to May 2000
DESIGNATION: Front Desk Executive
RESPONSIBILITIES
• Involved in Public Relations, Managing information pertaining to
the hotel & their guests and also some other allied customer
support functions, essential for a service industry.
EDUCATIONAL QUALIFICATION:
• Post Graduate (Post graduate diploma in personal management & labor welfare) from Himachal
University, India
• B.A in (Arts). Delhi University, India
STRENGTHS:
• Very adaptable and friendly.
• Quick learner, willing to take up responsibilities.
• Responsibility and hard work is my domain.
• Ability to manage multiple tasks in a pressured environment.
• Strong Management and Problem solving skills.
PERSONAL DETAILS:
Nationality Indian
Marital Status Married
Languages Known English, Hindi & Punjabi
5
(Sonia Verma)
6
(Sonia Verma)
6

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Sonia Verma_resume

  • 1. Sonia Verma sonia12102003@gmail.com +91-9833869694 Career Précis: Have 15 years of rewarding work experience in India & Dubai, UAE - covering Public Relations, Administration, Information handling, hospitality and other essential activities in Service Industry Have been instrumental in dealing with clients, procurements, handling teams, inventory management, visa arrangements. Worked with technologies like SAP & JDE. Reliable, hard working, and efficient team lead, who works well under pressure and with minimum supervision. Have excellent oral and written communication skills. CERTIFICATIONS: • Computerized Reservation System from Institute of Travel and Tourism Management (ITTM), New Delhi. • Executive Secretarial Skills Course from Nadia Institute., Dubai, UAE. • Diploma in Office Administration from Y.M.C.A, New Delhi, India. • Basic Japanese Language from Japan Cultural and Information Center (JCIC). • Swift India Course from NIIT, New Delhi, India CAREER SNAPSHOTS: COMPANY : Weatherford Oil Tools Middle East, Dubai, UAE TENURE: April 2010 to January 2012 DESIGNATION: Administrative Assistant RESPONSIBILITIES JDE (JD Edwards) IT Procurement-Software and Procurement General Procurement – Promotional Items, Brochures and PPE Preparing Sales Order Approval route set up IT related duties: • Liaise with Helpdesk to assist employees HR • Maintaining attendance & leave records • New employee set up requirements (Laptops, phone, mobile, door access, email, transport & housing). • Employee exit requirements (cancellation of Laptops, phone, 1
  • 2. mobile, door access, email, transport & housing). PR • Arrange visa’s through PR dept. • Procure company mobile, sim card, BB service & activation, telephone services etc. Accounts • Coding and processing of travel, hotel, supplier (Printers, IT, Car Rental etc) invoices • Verifying expense reports to be processed by payroll. • Processing Bonus Sheets. Training • E-Connect • Arranging all requirements related to the training ( hotel, visa’s, catering etc.) Operations • Monthly Roster, time sheets for field / rotational employees • Bonus Sheets, updating KPI sheets, utilization reports, service tickets etc. • WPTS (Weatherford Performance Tracking System) Other duties : Assisting employees with queries with regard to HR, Payroll issues etc. Supplier set up, Cheque requisitions, Petty cash. Filing, customer service. CONTRACT ASSIGNMENTS: COMPANY : Shell Petroleum’s Dubai, UAE TENURE: Aug’08 –Mar’10 DESIGNATION: Department Administrator RESPONSIBILITIES Job involved coordinating between various departments, plant, warehouse and vendors (Bitumen byproducts); Preparing LPOs, POs (overseas), Enquiries, initial negotiations, inventory updates. • Sales order for customers. • Input Sales order in SAP. • Advice Depot/ JAD for deliveries planned for the next day. • Price list updates and sending letters to customers 2
  • 3. accordingly .Payment collection and sending invoices to customers. TEMPORARY SHORT TERM ASSIGNMENTS: COMPANY : Price Waterhouse Coopers (PWC), Dubai, UAE TENURE: Dec 2006 – July 2007 DESIGNATION: Executive Secretary RESPONSIBILITIES • Job involved processing all outgoing communication in the form of emails, letters, voice messages or other forms of communication. • Scheduling appointments, meetings for the partner. • Providing information and processing messages to the partner. • Attending meetings, commissions and other events on behalf of the department as required. • Supervising any support staff and ensuring all office policies and procedures are being implemented. • Opening, sorting and categorizing all incoming information to the department and getting it to the appropriate people in a timely fashion. COMPANY : GE Corporate, Dubai, UAE TENURE: Aug 2006- Oct 2006 DESIGNATION: Admin Executive RESPONSIBILITIES • Programming day to day activities. Organizing and planning overseas business/ personal trips – arranging meeting with business associates including all travel related programme. • To receive all documents from the business unit, login each document and forward them to the Admin Manager for approval. • Attending calls and checking mails. • Preparing & executing quotations/orders, follow up and maintaining a record of the same. • Checking of mails and forwarding the same to the respective Office Team. • Looking after Petty Cash. 3
  • 4. • Looking after the supply of Stationery for the office, and placing orders for the same. COMPANY : Al Darb Office Equipments, Dubai, UAE TENURE: Feb 2006 – July 2006 DESIGNATION: Customer Relation Officer RESPONSIBILITIES • Job involved - Assisting the Sales Manager & the Sales Engineers. • Handling all the calls related to sales Department. • Analyzing the sales man achievements thereby calculating the targets achieved by him. • Independently correspondence with clients & suppliers. • Co – ordination with the entire Sales team. • Making of Invoices, quotations for the Sales department in the office. • Checking of mails and forwarding the same to the respective Sales Engineers. • Helping him in making of sales forecast for the Sales team. • Independently correspondence with the suppliers relating to placing of orders. • Doing all the necessary Secretarial work. INDIA COMPANY : CBRE (CB Richard Ellis). New Delhi, India TENURE: March 2004 to November 2005 DESIGNATION: Astt. Mgr.Admin RESPONSIBILITIES • Reporting to the Regional Head India (Nortel Networks) in Bombay Office. • Keeping track of all subscription / renewals of various permits / licenses and tour magazines. • Independent correspondence with clients & suppliers. • Assisting the V. P / HR in recruitment. • Administered the leave system and ensures that all documentation is complete. • I was also taking care of vendor billings like Housekeeping, Security & Maintenance. 4
  • 5. COMPANY : GE Capital International Services, Gurgaon, India TENURE: June 2000 to December 2003 DESIGNATION: Admin Executive RESPONSIBILITIES • Involved in wide variety of functions including Administration, Information handling and hospitality functions. COMPANY : Hotel Le Meridian, New Delhi, India TENURE: May1999 to May 2000 DESIGNATION: Front Desk Executive RESPONSIBILITIES • Involved in Public Relations, Managing information pertaining to the hotel & their guests and also some other allied customer support functions, essential for a service industry. EDUCATIONAL QUALIFICATION: • Post Graduate (Post graduate diploma in personal management & labor welfare) from Himachal University, India • B.A in (Arts). Delhi University, India STRENGTHS: • Very adaptable and friendly. • Quick learner, willing to take up responsibilities. • Responsibility and hard work is my domain. • Ability to manage multiple tasks in a pressured environment. • Strong Management and Problem solving skills. PERSONAL DETAILS: Nationality Indian Marital Status Married Languages Known English, Hindi & Punjabi 5