Taming Multi-Cloud, Hybrid Cloud, Docker, and Kubernetes

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SolarWinds

5 Best Practices to Optimize Log Management for DevOps, SREs, and IT Operations

Technology

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Taming Multi-Cloud, Hybrid Cloud, Docker, and Kubernetes:
Five Best Practices to Optimize Log Management for DevOps,
SREs, and IT Operations
EMA
Torsten Volk (Research Director)
Twitter: @torstenvolk
SolarWinds
Bradley Sisson (Technical Account Manager)
Email: bradley.sisson@solarwinds.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Agenda
Slide 2 © 2019 Enterprise Management Associates, Inc.
Taming Multi-Cloud, Hybrid Cloud, Docker,
and Kubernetes:
Five Best Practices to Optimize Log
Management for DevOps, SREs, and IT
Operations
Agenda
• Five critical questions to ask log
analytics vendors
• Balance log analytics
requirements between traditional
and modern apps
• Impact of log analytics on security
and compliance
• Increase DevOps efficiency and
lower operational risk

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Unified Monitoring of Data Center and Public Cloud
Rapid increase in application complexity between 2016 and today
Slide 3 © 2019 Enterprise Management Associates, Inc.
335
714 685
883
1,908 5,214 (+173%) 5,018 (-4%) 6,359 (+27%)
October 2019October 2018October 2017October 2016
Each dot represents a category of developer questions on stackoverflow.com (on Nov 15, 2019)

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Unified Monitoring of Data Center and Public Cloud
62% increase in AWS complexity
Slide 4 © 2019 Enterprise Management Associates, Inc.
2018 2019 YTD
12,957 issue categories 20,950 issue categories (+62%)
Data source: stackoverflow.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Unified Monitoring of Data Center and Public Cloud
Slide 5 © 2019 Enterprise Management Associates, Inc.
Top 10 fastest growing public cloud services
between January 2018 and today
The rise of DevOps and continuous delivery
brings further complexity
Data source: devopshelp.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Unified Monitoring of Data Center and Public Cloud
Slide 6 © 2019 Enterprise Management Associates, Inc.
335 714 (+113%) 685 (-4%) 883 (+29%)
October 2019October 2018October 2017October 2016
Application complexity directly translates into infrastructure complexity
Data source: serverfault.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Monitor Bare Metal, VMs, Kubernetes, and Serverless
Slide 7 © 2019 Enterprise Management Associates, Inc.
36 different databases 15 networking options 16 storage platforms
22 automation platforms 12 container runtimes 5 container registries
Data source: CNCF dataset

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Monitor Bare Metal, VMs, Kubernetes, and Serverless
Slide 8 © 2019 Enterprise Management Associates, Inc.
And 35 application management technologies… … and
• 12 API gateways
• 25 service mesh
platforms
• 21 Kubernetes
distributions
• And counting
Data source: CNCF dataset

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Monitor Bare Metal, VMs, Kubernetes, and Serverless
Slide 9 © 2019 Enterprise Management Associates, Inc.
Serverless
technologies grew
1,200% since 2016
Data source: stackoverflow.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Monitor Bare Metal, VMs, Kubernetes, and Serverless
Slide 10 © 2019 Enterprise Management Associates, Inc.
Serverless added over
1,000 more problem
categories
Data source: StackOverflow.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Jointly Monitor Logs and Metrics
Slide 11 © 2019 Enterprise Management Associates, Inc.
Issues related to monitoring logs and
metrics doubled since Q1, 2018.
Logs and metrics are often monitored
separately
Data source: stackoverflow.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Simplify Instrumentation for Developers
Consistency is critical for
code instrumentation
Recent progress:
OpenTracing and
OpenCensus merged into
OpenTelemetry
Slide 12 © 2019 Enterprise Management Associates, Inc.
Source: stackoverflow.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Jointly Monitor Metrics and Logs
Slide 13 © 2019 Enterprise Management Associates, Inc.
Metrics Logging
Data source: github.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Guidance for Operators
Rapid growth of
microservices
(orange) and
serverless
applications (red)
Result: Logs and
metrics becoming a
bigger challenge
Slide 14 © 2019 Enterprise Management Associates, Inc.
Source: stackoverflow.com

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Guidance for Operators
Slide 15 © 2019 Enterprise Management Associates, Inc.
Source: stackoverflow.com
Microservices have
added tremendous
operational
complexity

IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Summary
Slide 16 © 2019 Enterprise Management Associates, Inc.
• Simplicity is key
• Eliminate all silos
• Applications and infrastructure are becoming
one
• Unified logs, metrics, and traces are the basis
for continuous compliance
• No excuses

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Becoming Secure By Design: Questions You Should Ask Your Software Vendors

SolarWinds

Government and Education Webinar: Real-Time Mission, CIO, and Command Dashboards

SolarWinds

Government and Education Webinar: Simplify Your Database Performance Manageme...

SolarWinds

During this interactive webinar, our presenter discussed how to leverage major Orion® Platform alert features and use lessons learned and best practices to provide actionable information for events around your organization. Attendees learned about: Using enhanced node status and dependencies Defining thresholds or baselines Categorizing and filtering with custom properties and groups Leveraging advanced alerting features to improve alert detail and reduce noise Ensuring persistent issues generate or escalate alerts and alarms Integrating with chat, ticketing, APIs, and/or SMS and providing detailed poll data Alert actions for network devices, servers, or services on failure

Government and Education Webinar: SolarWinds Orion Platform: Audit and Stream...

SolarWinds

During this interactive webinar, our presenter discussed how automation can improve support levels and maximize your resources. He also reviewed how SolarWinds® IT operations management (ITOM) solutions can help with alerts, configuration management, capacity planning, and cyberthreat response and prevention. Attendees learned about: Alerts—leverage intelligent alerting to notify the appropriate staff members and use thresholds to trigger alerts Configuration management—for networks, back up and standardize configs and automate repetitive tasks during upgrades; for systems, establish baselines and get notified of changes Capacity planning—monitor system capacity and get notified when trends indicate shortages will occur; get virtualization recommendations based on data from your environment Threat response—establish conditions for active responses to automatically make changes to deter active cyberthreats

Government and Education Webinar: Leverage Automation to Improve IT Operations

SolarWinds

During this interactive webinar, our presenter discussed how to leverage IT tools to improve operations management and support for on-site and remote workers. Attendees learned about: • Improving network monitoring with ipMonitor® and configuration management with Kiwi CatTools® • Centralizing and simplifying log message management across network devices and servers • Monitoring logs with Kiwi Syslog® Server • Utilizing IT service management tools like SolarWinds Web Help Desk® or SolarWinds Service Desk to improve resolution rates and provide self-service • Leveraging Dameware® tools to support users and manage systems remotely

Government and Education: IT Tools to Support Your Hybrid Workforce

SolarWinds

Government and Education Webinar: There's More Than One Way to Monitor SQL Da...

SolarWinds

View this webinar to learn about the SolarWinds® Orion® Assistance Program (OAP) and how to take advantage of the program. OAP provides upgrade and hotfix assistance to SolarWinds customers under active maintenance who were/are running one of the Orion Platform versions affected by SUNBURST or SUPERNOVA. Learn more details about the program, best practices and advice on lessons learned from Monalytic’s experience supporting over 100 government customers with this program, and how to get support through the program.

Government and Education: Leveraging The SolarWinds Orion Assistance Program ...

SolarWinds

In this webinar, we discussed how to recover IP addresses on your network, whether abandoned, static, or reserved. During this interactive webinar, attendees learned about: Gain a more complete view of your network and find abandoned IP addresses Obtain accurate, current information about the IP addresses in use on your network Easily change the address status from “Used” to “Available” Receive alerts when DHCP address pools exceed utilization thresholds

Government and Education Webinar: Recovering IP Addresses on Your Network

SolarWinds

In this webinar, we discussed optimized monitoring with an enterprise-grade host monitor. We also reviewed how to use monitor performance on hybrid systems, optimize host resource usage, leverage templates, and understand the relationships. During this interactive webinar, attendees learned about: Leveraging details about application health to achieve visibility into key performance metrics Using analytics dashboard to compare different types of data side-by-side Monitoring VMs running on a host and make sure resources are allocated properly Leveraging capacity forecast charts and metrics to identify when server resources will reach warning and critical thresholds Using application monitor templates to speed up troubleshooting and focus on what to fix Getting visibility across your systems environment, from applications to servers, virtualized infrastructure, databases, and storage system

Government and Education Webinar: Optimize Performance With Advanced Host Mon...

SolarWinds

In this webinar, Adam Rosenbaum, who leads our Federal System Integrator program here at SolarWinds, was joined by Jason Spezzano, Senior Director of Cybersecurity, and Dave Gray, Senior Cybersecurity Analyst, both of CyberDefenses, Inc., for a panel discussion about preparing for CMMC Compliance and what can be done now to get ready. During this interactive webinar, attendees learned from this panel: How to leverage NIST 800-171 compliance reports to track progress or support audits How to use tools like SolarWinds’ solutions to maintain IT hygiene How to leverage configuration and patch management tools to satisfy security controls or help implement and manage controls How to use configuration and log management to verify controls are implemented correctly[SWL1] How to navigate the process of obtaining certification How an assessment, from security services firms like CyberDefenses, can make the process more efficient

Government Webinar: Preparing for CMMC Compliance Roundtable

SolarWinds

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