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Enterprise20

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by Simone Happ and Frank Wolf, T-Systems MMS

Veröffentlicht in: Technologie
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Enterprise20

  1. 1. Viel Feind, viel Ehr‘ Soziale Software im Unternehmen. Simone Happ, Frank Wolf T-Systems Multimedia Solutions GmbH Düsseldorf, 6. Februar 2008 Foto © Flickr
  2. 2. T-Systems Multimedia Solutions GmbH. 1.258 Projekte mit 178 Kunden in 2007 – das sind 12 davon.
  3. 3. User generated services Blogs RSS Social Software Wikis Social Networks Mashups ICQ Widget-Web
  4. 4. Einfach User generated services Simple Blogs RSS Social Software Wikis Social Networks Mashups ICQ Widget-Web Akzeptiert Angewandt
  5. 5. Forrester expects at least half of the 42% of enterprises that say Web 2.0 is not on their priority List to add it by year‘s end. 25.01.2008 Foto © Flickr
  6. 6. One of the hottest trends in software today, the emergence of Web 2.0 tools and technologies, needs your immediate attention. If your organization still finds itself debating whether Web 2.0 really matters or how to define it, stop the debate and get started on developing Web 2.0 policies for the enterprise. Why? Your information workers have already thrust it upon you. 30.01.2008 •20.04.2007 Foto © Flickr
  7. 7. Social Software verändert die Kommunikation. Nachhaltigkeit und Effektivität. Hoch Fileserver ERP Nachhaltigkeit der Wiki Kommunikation Intranet1.0 Blog Soziale Netzwerke Online Konferenzen UC eMail SMS Fachkonferenzen Aktenablage Meeting Telefon Kaffeeküche Gering Gering Hoch Effektivität der Zusammenarbeit
  8. 8. Verlorene Anonymität User generated services RSS Blogs Social Software Wikis Widget-Web Social Networks Neue Konkurenz Mashups ICQ Kritische Masse notwendig
  9. 9. Der erste Schritt im Unternehmen: Nutzung als Tool
  10. 10. Beispiel – Schichtübergabe per Blog
  11. 11. Der 2. Schritt – neue Zielgruppen Beispiel Innovation Woher kommen die meisten Innovationen? IBM CEO Study, 2006, www.ibm.com/innovation/ceo
  12. 12. Der 3. Schritt – soziale Software als Plattform Neues Intranet T-Systems MMS Suchen & Finden 1 Usability & Übersichtlichkeit, Zentrales Repository Technische Vorraussetzung für… Informationen zu Projekten und Knowhow, 2 Zusammenarbeiten, Vernetzung der Mitarbeiter Mehr Transparenz über… 3 Standorte: Bessere Einbindung und Nutzung der Standorte. Ergebnisse der Anforderungsanalyse
  13. 13. Wissenslandkarte MMS
  14. 14. Vernetzung: Beispiel Projektinformationen Internet 2020 Kernziel ist die Entwicklung eines neuen, profitablen Geschäftsfeldes Projekt im Internet. Daneben gilt als erweitertes Ziel für das Projekt die Unterstützung der Marken und damit des Kerngeschäftes des Unternehmens. Projektwebsite Start: 01.11.2008 SAP: 303446812000 Projekte Blogs/Wikis des Projektes Status: Laufend Projekt ID: 0002625 Dokumente (10) Mitarbeiter Kommentare (4) Kunden Themen Bereiche News/Events Mitarbeiter Prozesse Mitarbeiter 1 Mitarbeiter 2 Mitarbeiter 3 Mitarbeiter 4 Projektleiter Consultant Architekt Konzeption •Personalisierung möglich Kunde: T-Systems BS •Großteil der Daten Ansprechpartner: Peter Müller kommt aus bestehenden Kunde Endkunde: Bauer AG Anwendungen Ansprechpartner: Markus Siebeck Internet Strategie Web 2.0 Supply Chain Management IBM Websphere Tags Matching
  15. 15. Vernetzung: Beispiel Mitarbeiterinformationen Name: Mitarbeiter 2 Funktion: Senior Consultant Telefon: 2245 Mail: f.fxxo@t-systems.com Fax: 5404 Business Unit: Consulting Mitarbeiter Kurztitel: FXXX Projektfeld: Blogs Mysite Skillprofil Projekte Status: Urlaub bis 14.12.2007 Vertretung: Mitarbeiter 1 Mitarbeiter Projekt: Internet 2020 Kunden Kunde: Bauer AG Themen Projekt Projekt: IT Momentum ERP Rollout Bereiche Kunde: Müller Gruppe News/Events Projekt: Intranet Strategie Prozesse Kunde Kunde: Müller Stiftung Thema / Skill Level Internet Strategie / Fortgeschritten Web 2.0 / Fortgeschritten Intranet / Fortgeschritten ERP / Experte Tags Microsoft Dynamics / Anfänger Thema / Kunde / Status Portalstrategie / Meier GmbH / Aktiv Messekonzept / Leipziger Messe / Beendet Leads Kollege 1 Kollege 2 Kollege 3 Kollegin 4 Abteilung Vorgesetzter Consultant Architekt Assistentin
  16. 16. Ziel: Integration von Geschäftsprozessen und sozialer Software Vernetzung zentraler Wissensobjekte Mitarbeiter Abteilung Thema Automatisch genierte Inhalte Projekt Vollständige IT-Governance Servicebereiche Tags, Kommentare & Empfehlung Kunde Lead Links, permalinks, mashups, RSS, Widgets Klassisches Intranet Social Intranet X Web Enterprise Zentrale Interne Homepage Anwendungen Inhalte von & für Mitarbeiter Von Mitarbeitern Redaktionierte Inhalte ohne Redaktion entwickelte Servcies Vollständige IT (mit Kommentaren) Teilweise IT Governance Security Governance Governance Vollständige IT Governance - Zugriff auf Fachdokumente (1) - Ersatz für MyMMS + - Projekt+Teamsites (2) Intelligenter SAP, Clarity, CRM, ADS, … Veranstaltungskalender - Instant Messaging& (3) Mailvertreiler, …. - Blogs, Ranking, Tags, - Presence Managemet (4) Empfehlungen - Blogs, Wikis, Tags, Ranking, Empfehlung (5) Kunden und Partner Social Web Inhalte von & für Mitarbeiter, Kunden & Partnter Vollständige IT Governance (1), (2), (3), (4), (5) Personalisierung MMS Suche Single Sign On
  17. 17. Forrester expects far greater demand for process engineering and change management services than for systems integration because many of the early adopters have reported much more difficulty with cultural change and adoption than with technology integration and optimization. January 2008 •T-Systems Multimedia Solutions | Dr. Frank Schönefeld | 22-Jan-2008| page 16 Foto © Flickr
  18. 18. Reputation User generated services RSS Blogs Social Software Wikis Widget-Web Social Networks Geschäftsorientiertes ICQ Mashups Echtzeit-Intranet Integration
  19. 19. Enterprise 2.0 … push the boundaries of the Information Workplace Simone Happ Simone.Happ@t-systems.com Frank Wolf F.Wolf@t-systems.com •T-Systems Multimedia Solutions | Dr. Frank Schönefeld | 22-Jan-2008| page 18 Foto © Flickr

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