Process-Driven SAP Management for successful SAP Projects

©2013 Software AG. All rights reserved.
Gilberto Miyake
PreSales Consultant
April 2013
Process-Driven SAP
Management
…for successful SAP
Projects

©2013 Software AG. All rights reserved.2 |
Process-Driven SAP Management in 2 Minutes

What is Business Process Analysis?
• Software AG's BPA Solution is ideal for organizations
that want to document, analyze, standardize, and
improve and implement their processes
• This all-in-one solution helps YOU to:
Define the corporate strategy and map it
to business processes
Design and analyze as-is processes
Collaborate across stakeholders to build best practice-
processes guided by strong process governance
Roll-out standardized and improved to-be processes
Spread process knowledge throughout the organization
and beyond
Support standard software implementation, e.g. SAP

How Customers Use Business Process Analysis?
Generic use cases
● Process Transformation
● Process-driven SAP
Management
● Change Management
● BPM Governance
Industry-specific use cases
● Unbundling (Utilities Industry)
● Compliance (Pharmaceuticals
Industry)

Alignment & Challenges in an SAP Environment
How can I standardize my SAP solution landscape?
Which processes need to stay individual?
How can I visualize and communicate what is going on in my SAP solution?
How to communicate in ONE language in a way that business can understand
what we do?
What potential savings can be made from establishing best practices?
How can I improve the alignment of business with my SAP solution?
Which way to ensure efficient SAP for efficient processes?
I need transparent business processes and applications to ensure quality!
How can I improve project time, cost, and quality?
How to make sure that business is involved in the SAP implementation?
How to involve business in the SAP solution to improve user acceptance?
I‘d like to assure fast transition to new business process requirements to
keep competitive!
CIO
» My SAP business
applications are
neither
transparent nor
documented «
Distributed design, analysis,
optimization, and operation
of business processes
supported by SAP solutions
across the enterprise
Chief Process
Officer

Road to successful SAP projects
= Process-driven SAP Management

Customers Business Values Achieved by Business
Process Analysis and Process-Driven SAP Management
• Increase Process Agility
• Achieve Business Transparency
• Reduce Implementation Times
• Increase Efficiency
• Enhance Quality

Achieved end-to-end
control of all our
business processes
Business Values - Increase Process Agility
Rollout savings of
approximately 30% per
project
Reached twice as fast
order confirmation
Agile reaction to changing market and business
environment
● Fast adjustment to business model changes
● Business agility depends on process agility
● Flexibility is essential to stay competitive

Transparent view on
global FI/ CO business
and SAP ERP solution
Business Values - Achieve Business Transparency
Improved process and
IT system transparency
ARIS is the 'single point
of truth' for Océ's
processes
Business transparency is the basis for BPA
● Leads to reduced costs
● Achieves standardization
● Increases customer satisfaction
● Simplifies IT implementation

Process reusability reduced
process documentation
times, resulting in lower
costs
Business Values - Reduce Implementation Times
Reduced number of
variations for certain
processes by as much as 30%
SAP implementation
projects are up to 20 - 25
% faster
Faster time to market and value
● Reduce the design time for new processes by
reusing existing best practice processes
● Collaboratively share content in a common
repository
● Employ easy to use tools and common
standards
● Communicate via a process portal

Effort reduction for the
launch of new products
(up to 30%)
Business Values - Increase Efficiency
Faster testing and
training to accelerate
rollouts
20% reduction of IT
running costs
Efficient use of resources and cost reduction
● Improve the performance of your processes
by analyzing and simulating them
● Remove bottlenecks
● Identify and remove waste and duplication
● Make best use of resources
● Look for automation opportunities

BPA as foundation for
implementation and
testing
Business Values – Enhance Quality
Optimization of
production and
production planning
Reduced total costs of
ownership of IT solutions
and operational costs
Improved quality of processes and IT
● Better definition of processes
● Avoidance of systems breaks
● Better communication within departments
and among employees
● Better knowledge of the processes within the
company
● Improve the quality of IT systems

Process-Driven SAP Management supports the
complete SAP project lifecycle in all project
types

Rollout savings of
approximately 30% per
project
Process-driven SAP Management at a glance
Process documentation
times and costs for SAP
projects reduced
SAP implementation
and testing
● SAP business process design incl. redocumentation
● Bi-directional exchange of processes & SAP-related
documentation and blueprint data
● Process-driven testing of SAP solutions
● Global process and project communication with publishing
● Strong SAP Solution Expertise & Partnership

Strategy & Project Preparation
Saves time and insures
quality of the SAP
Solution
Enables transparency
of existing SAP systems
and processes
Fast transition of the
process landscape to
optimized SAP standard
Flexible design and management of SAP processes
Redocumentation of running SAP solutions based on
BPR or IPR content
Foundation for scoping & to-be design
Shows SAP enterprise structure, organizational units
and document types
Extraction and representation of customizations,
objects and modifications in dashboard
SAP Tuning and detection of potential for cost
reduction

Jumpstart your SAP Project with a Redocumentation
Redocumentation results To-be process definition

• Increase production capacity
• Calculated project payback times vary
from one to three years
• Decrease in total cost of ownership of
IT solutions
• Lower operational costs via reuse of
process knowledge
• Faster testing and training to speed
rollouts
Customer Success Story: SABIC
Chemicals Process-Driven SAP Implementation & Redocumentation
ISSUE: SAP Redocumentation for
Implementation
Chemicals Intermediates Polymers
FertilizersMetals
“ARIS Redocumentation provided in a very short
time a solid base for managing our SAP
Enterprise model by providing transparent
and reusable models”.

Process-Driven Blueprint
Costs Reduction of
efforts by > 50%
Safeguard Identification
of critical issues, gaps
and weaknesses
Speed Use of standards
& Automatic Document
Generation
Methodology with focus on BPM and SAP reference
content
Bi-directional Synchronization between ARIS and - SAP
Solution Manager
Documentation & analysis of all business
requirements
Integration of roles, responsibilities and RICEFs
Automatic document generation, e.g. Blueprint,
RICEF

• Set-up of ARIS and SAP Solution Manager
for SAP ERP project standardization and
global template management
• Fully integrated Volvo finance solution
concept providing a consistent and
transparent view on global FI/ CO Volvo
business and SAP ERP solution
• Standardized project structures and
implementation methodologies for
global rollout
Customer Success Story: Volvo
Automotive Process-Driven SAP Blueprint & SAP global Rollout
ISSUE: Standardize Rollout Mngmt. of
SAP ERP in more than 100 countries
“The process-driven SAP management approach
increases business understanding and structures
all documentation, securing one common view
and place where business-, solution owners, line
operation staff and project organizations meet
and collaborate in an efficient way. The rollout-
track indicates savings of approximately 30% per
rollout-project.”

Business Blueprint in ARIS for SAP & SAP SolMan

Automated creation of process oriented blueprint
document
Benefit
Reduce Blueprint Creation
Efforts by up to 50%
Reduced Errors, Gaps and
Redundancies

IndustryPerformaceREADY: Jumpstart Your SAP Projects
Saves time & money by reusing existing
process description linked to pre-
configured SAP system
Reference processes for more than
25 industries
Preconfigured SAP software and industry-
specific best practice process scenarios
First process-driven end-to-end solution
based on SAP’s software offerings
Embedded KPIs to measure process
performance and governance workflows
Lowers project risk using consistent way
to scope, manage, design, implement and
run a SAP solution

Content: Industry.PerformanceREADY
Predesigned Best
Practice Processes
Preconfigured
Monitoring Solutions Preconfigured
Governance Solutions
Preconfigured
SAP Systems
Predesigned
Mobility Scenarios
Preassigned Key
Performance Indicators
Predesigned Data
Objects and Forms
Predesigned
webMethods Scenarios
Preconfigured
Document Generators
Predesigned
Risks Catalogs

Re-use process models to create required project
documentation automatically
Blueprint document
Specification (draft)
RICEF Master list
RACI chart
XXX XXX

ARIS – SAP SolMan Synchronization Scope
Master dataMaster data
Organizational Units
SAP system landscape
ProjectProject
Scenario
Process
Process Steps
Transactions
End-user roles
Documents
Keywords & Attributes

Role Authorization
25 April 2013 | Software AG - Get There Faster | 26

SAP ESR Integration
Fast search and easy design for new
service requirements based on
business process analysis
Sustainability of business processes
while laying the foundation for a
service-oriented world
● Direct access to SAP’s Enterprise Service
Repository (ESR)
● Browsing of ESR content from ARIS front-
end and Merging of ESR objects into ARIS
database
● Access of additional information from SAP
Developer Network (SDN) and WSDL files
● Automatic generation of ESR business
blueprint

Process-Driven SAP Realization
Costs Reduction of
SAP Projects
up to 5 - 10%
Safeguard Transfer of
Business Processes into
Implementation
Speed SAP projects up
to 25% faster
Implementation bases on business processes
Include and define SAP enterprise services
Bridge from BPM to ALM
ARIS and SAP Solution Manager as Single point of truth
Automatic and Continuous Customizing
Documentation

• Existing process information
consolidated in a business process
architecture
• Flexible, ARIS-based management of
process information
• SAP implementation projects are up to
20 - 25 % faster
• SAP project cost reduction between 5-
10 %
Customer Success Story: Brenntag
Chemicals Process-Driven SAP Implementation
ISSUE: Process Harmonization in
Heterogeneous IT Landscape

Process-Driven SAP Testing & Preparation
Improves Process
Quality in later project
phases
Saves Time by re-using
existing data and
processes
Reduces Risks of
incomplete testing
Fast design of integration tests
Flexible end-to-end test scenario recording
Intuitive capturing of multiple test variants
Automatic creation of test documents
Sync with SAP Solution Manager and export to
standard applications and HP Quality Center

ARIS Test Designer and its different Interface
Scenarios
Implementation
Project
Test Project
Test Workbench

• Standardize and harmonize business
processes and full documentation of all
requirements
• Business Process Management as
foundation for implementation and
testing
• Graphical test case creation incl. test
case documentation
• Direct transmission to SAP for testing
Customer Success Story: Deutsche Telekom AG
Telecommunication SAP implementation & Process-Driven SAP Testing
ISSUE: Testing of implemented
business processes

Process-Driven SAP Training & Go-Live Support
Quick, flexible and
reliable publication of
process information
Safeguard global access
for end user to key
business process
information
Saves Time Easy and
intuitive training
platform
Role-based and Business Process Based training
High performance company wide process portal
Direct connection between business processes and
SAP systems
Business processes and trainings all over the world
and around the clock
DMS integration for documents

Business Process and SAP Documentation at all
Times
Open
process
model
Start SAP
transaction
Open SAP
documentation

• ARIS became the “Single Point of Truth"
for Océ’s processes, organization,
applications, data, and infrastructure
• Reduced number of variations for
certain processes by as much as 30%
• Lower implementation cost thanks to
uniform processes
• Improved link between business and IT
Customer Success Story: Océ
Paper Process-Driven SAP Implementation and Training
ISSUE: Inflexible Organization and
Complex IT Infrastructure

Run your SAP solution Process-Driven
Saves time & money
throughout sap solution
lifecycle
Transparency of
business processes and
SAP systems
Lowest Project Risk &
higher quality
SAP template, roll-outs and upgrades
Process Publication for central communication
Project Management Cockpit
Change Request Management and Process Governance
infrastructure
SAP run & operation support

• High process reusability for SAP
projects has substantially reduced
process documentation times, resulting
in lower costs
• Effective communication within the
regionally distributed project team
• Efficient implementation of user
training
• Flexible deployment of IT and shorter
familiarization times for new users
Customer Success Story: EVONIK
Chemicals Process-Driven SAP implementation & global Rollout
ISSUE:
Global SAP Template and Roll-out

Company Process Web
Publication
SAP System Landscape
Configuration
Implementation & Operation
Synchronization
Business
IT
Business Process Design
Design
Your
Company
Processes

Methodology - Prime for Process-Driven SAP
Management
Integrated Methodology.
Supports all SAP related project
scenarios.
Process-Oriented.
Leverages
Industry.PerformanceREADY
predefined industry process content
and accelerators.
Based on ASAP (Accelerated SAP)

Methodology - Prime for Process-Driven SAP
Management
Combines the best features of
pre-existing content and
procedures
Adapted to meet actual
requirements and incorporate the
latest methods and procedures
Process-Driven
SAP Standards
ASAP
AVE for SAP
Process-Driven
SAP Deliverables

Reduction of SAP project costs between 5-10 % and
SAP implementation projects are up to 20 -25 %
faster at Brenntag
Reduction of SAP implementation time and costs at
SABIC Europe
Ongoing clarity and transparency with ARIS Business
Architect at Unibail-Rodamco
Evonik reduced process documentation times and
costs for SAP projects substantially
ARIS is the 'single point of truth' for Océ's processes
Customer Statements

Best
practice
Own
practice
IMG
IMG
DOC
BPMN 2.0
SAP NetWeaver BPM
ARIS SAP NetWeaver Business Process
Management
Synchronization BPMN 2.0 export

Monitoring SAP Processes
Limited visibility into SAP-based process steps

SAP
ESB
BPM
BAM
ApplicationApplication

How does Optimize for SAP work?
Non-invasive integration with SAP
• SAP Process Monitoring Agent installed
with SAP Adapter on Integration Server
• Process steps are configured in SAP’s
Business Object Repository (BOR),
automatically sending data to the Process
Monitoring Agent
• SAP-specific business content (Rules, KPI’s)
and data models defined in Optimize
• Events in the BOR directly configured;
others can be easily added without
programming

Process-Driven SAP Companies

Process-Driven SAP Management for successful SAP Projects

Process-Driven SAP Management for successful SAP Projects

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