1. Product Vendor
Overall Features Usability Afford. Arch. Overall Viability Strategy Reach Channel
Vendor 1
Vendor 2
Vendor 3
Vendor 4
Vendor 5
Vendor 6
Vendor 7
Vendor 8
legend = Inadequate
= Adequate
= Good
= Exemplary = Poor
CRM Vendor Comparison with Harvey Balls Diagram

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