A presentation delivered at the Higher Education Leaders Asia Forum 2017 held in Kuala Lumpur, Malaysia on February 28, 2017. Event was organized by IQPC and Higher Ed-iQ.

1. Balancing Pedagogy and
Technology to Strengthen Higher
Education Delivery Models
28 February 2017
by
Prof. Dato’ Dr. Ho Sinn Chye
Vice-Chancellor & CEO

2. Higher Education Landscape and
Trends

3. Technology is dramatically
changing the way we work
and study
• Mobile tools and Apps allow us to work or
study anywhere, anytime
• Cloud computing is flattening our world
• Business operations are becoming more
decentralized
• We gain actionable insights from clever use
of data science and analytics (Big Data)

4. • Digital technology is narrowing the distinction
between on-campus and online degrees
• On-campus education will be about provision
of mentorship and guidance with research
as an important factor
• Demand for open ubiquitous learning is
pushing HEIs to re-examine their existing
education delivery models
Technology is dramatically
changing the way we work
and study

5. On-going Challenges
• Redesigning learning space
• Moving from content to connections
• Shifting from credit hours to competencies
• Benchmarks for measuring learning outcomes
• Q-assured accreditation, certification, and
credentialing and processes
• Teachers need training to stay relevant
(Back to the drawing board)

7. What it means …
… how to respond?
Klaus Schwab
Book by Klaus Schwab
(2016) The Fourth
Industrial Revolution
World Economic Forum
• More breakthroughs in emerging
technologies (AI, robotics, Internet of
Things, 3D printing, driverless cars,
block-chain, fintech, nanotechnology,
etc…)
• More people get connected by mobile
devices, and to unlimited ubiquitous
access to technology)
• Impacts on all disciplines, economies,
industries, governments, our way of
life, and Education Institutions

8. World Economic Forum’s Future of Jobs study
predicts that before 2020:
• 5 million jobs will be lost
• 2.1 million new jobs will be created
Source: WEF (2016) Global Challenge Insight Report

9. The challenge…
Innovating
Pedagogy
for the
Digital
Age
4th Industrial Revolution
Impact on Higher Education

10. Graduates with future-
proof SKILLS
• Analytical thinking
• Creative thinking
• Communicate effectively
• Collaborate with partners
• Problem solving
• Ethics, accountability, etc.

11. 21st Century Pedagogy
… is about developing:
• Information fluency
• Media fluency
• Technological
fluency
• Knowledge seeker
and producer
• Thinking skills
• Problem solving skills
• Project based
learning
• Personalized
learning
How prepared are we to function in a learner-centered
environment and support personalized instructions?

12. This publication is available in Open
Access under the Attribution -
Share Alike 4.0 International
(CC-BY-SA 4.0) license.
WOU Press
ISBN 978-983-3910-03-8 (ePub)
Emerging Trends in
Higher Education
Pedagogy
Edited by S. Rahman (2016)
(ePub)

13. Technology’s affordances
for Higher Education
• Access (open, synchronous, online digital tools,
on-demand info/data, 24/7, informal, etc.)
• Engagement (LMS, hands-on, mobile, media-driven,
game-based, project/problem/inquiry-
based learning, constructivist learning,
social networking, etc.)
• Customization (interactive modules, learner-centered,
adaptable, personalized learning, flipped
class approach, OERs, MOOCs, etc.)

14. 3 Key Stakeholders
Learner
Instructor Institution

16. Technology Mediated Learning
Support Services
Course
material &
textbook
(Self-paced
study)
Blended
Mode
Online tutorials
and
Facebook
Support Groups
(Virtual Tutorials)
Face-to-face
tutorials
(Teleconferencing Session)
WawasanLearn (LMS)

17. We ask …
• How receptive are our instructors to engaging
learners not just as consumers but also co-
producers of content?
• How prepared are our instructors to continually
learn new technologies?
• Can our instructors develop skills to engage
learners in project/inquiry-based learning?
• Are our efforts fully backed by the institutions
we work in (e.g. enabling policies)?

18. WOU’s e-Learning Development Road Map
2011 2012 2013 2014 2015 2016 2017
Phasing out of printed course materials
Ensuring digital bandwidth availability and stability at WOU
Producing digitized course materials on CD-ROMs
Providing recommended textbooks for free
Enhancing WawasanLearn (LMS) features and learning resources
• Course materials
delivered in
portable PDF format
• Increasing use of
OERs in course
content
• Development of
MOOC courses
• Staff training
On-going Activities

19. WOU’s ODL
Environment
Global E-Learning Mainstream
21st Century
Education
Web 2.0 & 3.0 tools and
Education 3.0
• Student centered
• Project-based learning
• Interactive learning,
hands-on activities
• Customizable modules
• Online chats
• Social networking
and media sharing
• OER & FOSS**
• MOOC
** OER = Open Educational Resources
FOSS = Free and Open Source Software
MOOC = Massive Open Online Courses
Teaching
and
Learning
OER
and
MOOC

20. Enabling
Policies
(Feb 2012)

21. Selection and Evaluation of
Technology for Pedagogy
Key considerations:
• Teaching-learning effectiveness
• Value emanating to the learner

22. Learner’s Perspective:
• Does this technology supported pedagogy
enhance learner engagement?
• Does it allow learners to access content, learner
support, teacher support, and learning resources
effectively and efficiently?

23. • Does it provide for flexible and ubiquitous
access to learners?
• Does it translate to reasonable cost to learners?
• Does it allow flexibilities in terms of time and
space for learning?
• Does it make learning enjoyable?
Learner’s Perspective:

24. Instructor’s Perspective:
• Does the technology allow instructors to have
an inclusive approach to teaching, providing for
all types of learners?
• Does it allow opportunities for instructors to
engage with learners using different
approaches?

25. Instructor’s Perspective:
• Does it allow learner participation and feedback
during and after the teaching-learning process?
• Does it allow for effective assessment of
learning?
• Does it facilitate utilization of all critical domains
of learning?
• Is it practical to use and enhance on a regular
basis?

26. 70:20:10 Model for Learning
and Development
10
20
70
Experiential Learning
Social Learning
Formal Learning
The numbers provide a contextual indication of the
required response of each component of learning.

27. TPACK = Technological, Pedagogical,
Content Knowledge
TPK = Using technology to
utilize new teaching
methods
TCK = Using technology to
deliver new content
PCK = Combining pedagogy
and content effectively

28. To remain relevant
in this 21st century,
e-Teachers need
training too!
Workshop on how to
produce a Screencast
Date: 29 September 2015

29. Redefinition
Technology allows for the creation
of new tasks, previously
inconceivable Trans-
formation
Modification
Technology allows for significant
task redesign
Augmentation
Technology acts as a direct tool
substitute, with functional
improvement Enhance-
ment
Substitution
Technology as a direct tool, with
no functional change
The SAMR Model
(Reuben Puentedura, 2010)
Technology Adoption Ladder

30. Technology Enabled Pedagogy
Critical Thinking Tools

31. We are often held back not by
technology but by our concern
for the last person in the
queue!
Instructors Learners

32. Institutional Perspective:
• Does the application of this solution lead to
overall learning effectiveness and efficiency?
• Does it add to financial viability and
sustainability (e.g. cost of acquisition, renewal
and cost per learner)?

33. Institutional Perspective:
• Does it tie up the institution in long-term 3rd-
party contracts, in the highly uncertain time of
constantly evolving technologies?
• Does it allow the institution for wider outreach
and access to markets efficiently?
• Does it enable efficient information flows within
the system and from all stakeholders to enable
timely decision making and good governance?

34. • Institutional commitment
• Senior management support
• Enabling policies and environment
• Mainstreaming of faculty capacity building
• Developing quality assured and
pedagogically sound course contents
• Providing the right support services for
online learning
Critical Success Factors