3. About Me and why I think I'm qualified to talk on this subject.. Director of TwoCents Group Creative marketing & advertising agency Branding Graphic Design Marketing Consultancy Advertising Campaigns Social Media Digital Background Lion Nathan, Heineken, Coors Consumer behaviour FMCG goods Retail Promotions Social networking
9. You can buy attention (advertising); you can beg for attention from the media (PR). You can bug people one at a time to get attention (sales). Or you can earn attention by creating something interesting and valuable and then publishing it online for free.” David Meerman Scott
31. The Benefits Allow your business to interact with consumers on your page, and other pages Allow your business to interact with other businesses Keep clients updated with your activity Position yourself as an expert Develop your brand personality Because your clients and consumers want to hear from you
54. Key Check-In Deal Points Competing with FourSquare Currently to set-up free but ‘subject to change’ Approved within 48 hours Only one at a time Outside US, you’ll need to work with a Facebook representative
55. Why Do Fans Interact? 70% of fans don’t think it’s marketing 40% want discounts and promotions 39% percent to show my support for the company to others 34% percent to stay informed about the activities of the company 33% percent to get updates on future products 30% to get updates on upcoming sales 29% for entertainment 25% to access to exclusive content 21% to learn more about you
61. Key Deals Points Competing with Groupon etc. Each Deal will have its own landing page Shareable with friends Users can pay with credit card or Facebook credits Deals specific to their location Deals can be sent to emails and shared on walls Need to be approved
62. Tips Have a Plan & Set Objectives Know Your Message Help People Find You Constant & Relevant Communication Get Everyone Involved Listen! And Reply! “A vocal minority, but an aural majority” Be a Resource Welcome Page Develop Tabs