1. SHYLENDRA KUMAR C
Shylendra.kumarc@gmail.com
Flat No 304, Lakshmi Street
01st
main, KothnurDinne Main Road
JP Nagar 8th
Phase
Bangalore – 560078. Mobile: +91
9742264070
CAREER OBJECTIVE:
To obtain a position that will enable me to use my strong organizational skills, educational background,
and ability to work & lead people. A position in which, I can effectively utilize my expertise in process re-
engineering, people management, implementation of policies and procedures, staff recruitment and
retention.
WORK EXPERIENCE: 10 Years in Investment Banking
1) Deutsche Bank AG Jan 2007 – Till date
For Deutsche Bank Operations International
Department: Foreign Exchange Sales & Trade Support
Designation: Team Manager
Job Profile
FX Middle Office
AREAS OF EXPERTISE:
• FX Cash and FX Options
• Cash Management
Team Manager, FX Sales & Trade Support
Global Finance and Foreign Exchange Operations
Supervised all aspects of operations for eight support staff in the Middle office. Recruited, trained,
evaluated, rewarded and mentored the staff. Ensured staff turnover is less than 10%. Developed,
implemented and applied ingenious methods for the training, development and employee performance
evaluation. Managed process re-engineering projects by coordinating with onshore and external clients.
Key Achievements
 Successfully transitioned Trade support process from London in 2010.
 Won Star, spot awards (in DBOI) in the year 2008 for achieving outstanding operational and non
operational performance excellence.
 Introduced robust controls in the process.

2.  Successfully completed the Capacity modelling across the sub processes by partnering with the
CTB team.
 Managed deficit in capacity of 1 FTE by means of cross training and shift realignments.
 Have successfully eliminated redundant tasks from the process.
 Successfully cross trained people within the sub processes to create awareness of end to end
knowledge of the process.
 Nominated twice for the “Best Team Award” – FX Sales Support in Q4 2014
 On-boarded clients onto the FX Connect platform to manage allocations of trades efficiently.
 Implemented the People Engagement Committee in GFFXO to engage the staff of the department
in fun activities.
 Eliminated certain challenges of collating data related to KPI’s by building in Macro’s.
Primary Responsibilities
 Responsible for operating as a specialist in more than one product supported by Foreign Exchange
Operations.
 To develop in-depth understanding of the product and market in which trades are booked and also
to understand the risk involved in the bookings.
 Responsible to ensure that all the support staffs understand the infrastructure used for processing,
and to have full understanding of the end to end workflows.
 To monitor the status of the work assigned to every team member and solve any problem identified
and further train the team.
 Day to day hands on management and leadership of the sales and trade support teams.
 To serve as a single point of contact for P&L issues.
 To work closely with Back Office Operations, Traders, Banks, Sales to address trade related issues
and improve communication.
 To work closely with Head of GFFXO Management to implement global objectives, policies and
procedures.
 Mitigation and reduction of operational risk through a review of the control environment and
quality of production.
 Seeking out ways to reduce costs and demonstrate effective cost management.
 Prepare & Justify and take corrective measures on the MIS.
 Build and maintain relationship with Service Relationship Manager, Internal Dependency
department, PB Client to improve communication and identify potential issues.
FX Sales Support - DBOI Global Services
Provide sales support to clients and Deutsche Bank Sales and Trading desk of the FX and related
derivative product desk, in addition to trade capture, client services, settlement query and trade
reconciliations.
Key Achievements
 Successfully transitioned the trade allocation platform FXConnect from London in 2008.
 Established exceptional relationship with all sensitive clients by working closely with the Priority
Client Managers.
 Created the training module for new joiners

3. Sales Support Primary Responsibilities
 Working on live Trade allocations & Amendments on RMS ( Risk Management System )
 Booking live trades on RMS platform.
 Resolving Trade related queries from the front office as well as from Clients.
 Interact with the Back Office on queries related to Settlements & Confirmations.
 Working on Suspense trades.
 Allocating trades & resolving queries done on Electronic platforms.
 Creating a report for the trade booked with incorrect trade type & working on the same.
 Creating RMS reports to assist the KPI & Metric of the team.
 Creating & Working on the KPI of the team.
 Assist the Sales desk by amalgamation of electronic trades and rebooking them into forward
contracts.
 Set up of new accounts for FX Cash products and contacting the relevant clients with respective of
documents required for the creation of their relationship.
 Ensure no FOBO breaks by communicating with Sales and trading desk.
Trade Support
 Fetching live rates from Reuters and applying fixings on NDF, NDO, Asian Forward trades.
 Novation of trades and Terminations
 Autobahn fx queries
 Summit Rate resets
 Currently under FX certification course undertaken by Stratadigm.
Key Achievements in DB
Successfully migrated the part of FX Sales Support process from LONDON - 2008
Successfully migrated FX Trade Support process from LONDON - 2010
Received SPOT awards thrice and a STAR of the month award
2) Infosys BPO Limited. Aug 2005 – Jan 2007
Project: Bank of New York
Position: Process Executive
Job Profile
Tax Reclaim.

4. Overview: The team is responsible for processing the payments to the clients account with respect to their
Reclaim. We the people in Cash & Control dept would receive the refunds from various sub custodians
across the globe and investigate the final beneficial owner and refund the amount as per the clients
standing instructions.
• Investigation of client’s reference and refunding the amount as per Settlement Instructions.
• Handling the queries of various clients, sub custodians and Market groups.
• Follow up on calls with clients.
ACADEMIC BACKGROUND:
Master of Business Administration (2003 - 2005) 1st
Class (Finance and
Marketing)
The Oxford College of Business Management
Bangalore University, Bangalore.
Bachelor of Commerce (2000 - 2003) 1st
Class
MES College - Bangalore University.
SKILLS:
Good hold on keyboard, MS Applications: Word, Excel and Power Point.
PERSONAL DETAILS:
Date of birth : 01st
Jan 1982.
Martial Status : Married.
Nationality : Indian.
Language Known : English, Kannada, Hindi, Telugu