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RECRUITMENT


               HRM
               WK 4




      Dr. Shohail Choudhury




           Dr. Shohail Choudhury   1
Definition
   Recruitment in the part of the human
    Resourcing process concerned with
    finding the applicants: it is a positive
    action by the management, going into
    the labour market, communicating
    opportunities and information, and
    encouraging applications from
    suitable candidates.



                                  2
Aims of the recruitment process
   Creation of a pool of suitable
    candidates
   Management of the recruitment
    process itself
   The basis of selection.




                               3
A systematic approach: stages
Recruitment process will involve following
   stages:
A. Detailed human resource planning: needs
   to meet objectives.
B. Job Analysis: definition of skills, knowledge
   and attributes required to perform the job.
     Job Description: Statement of the components of
      the job
     Person Specification: Kind of person needed to
      perform the job
     Competence or role definition.


                                        4
A systematic approach: stages
C. Identification of vacancies.
   Authorisation for recruitment.
D. Evaluation of the sources of skills.
E. Preparation and publication of
   recruitment information, to:
     Attract potential candidates
     Give a favourable impression of the job
      and organisation
     Equip interested applicants to apply (how
      and to whom)

                                    5
A systematic approach: stages
F. Processing Applications:
     Screening after specified period
     Short listing candidates
     Advising candidates of the progress
     Drawing up a programme for the
      selection process.




                                    6
RECRUITMENT POLICY & BEST PRACTICE

A typical policy might deal with:
 Internal advertisements and vacancies

 Efficient & courteous processing of

   applications
 Fair and accurate provision of information

   to potential recruits
 Selection of candidates without

   discrimination
 Recruitment of labour reflecting the

   composition of the society.


                                   7
LEGISLATIVE FRAMEWORK
Key points in relation to recruitment:
 Sex and race
       The Sex Discrimination Act 1975 (amended
        1986)
       The Race Relations Act 1976 (amended 2003)
       The Employment Equality Regulations 2003
   Disability
       The Disability Discrimination Act 1995
   Age Diversity
       The Employment (Age) Regulations 2006



                                            8
JOB ANALYSIS
   Is the determination of the essential
    characteristics of a job.
   The product of job analysis is a job
    specification.
   Use of job analysis:
       Recruitment and Selection
       Appraisal
       Training programmes
       Rates of pay
       Eliminating risks
       Re-designing organisational structure
                                      9
Content of Job Analysis
   Initial requirements:
       Aptitudes, qualifications, experience, training,
        personality and attitude
   Duties and Responsibilities
       Physical aspects; mental effort; difficult
        features; degree of independence;
        responsibilities for staff/materials/cash;
        component tasks; accuracy required.
   Environment and conditions of the Job
       Hazards, remuneration, hours, shifts, benefits,
        holidays; career prospects, provision of staff
        services – canteens, protective clothing etc.
   Social factors of the job:
       Size of the department, teamwork or isolation,
        amount of supervision, job status.

                                              10
Methods of Job Analysis
   Observation of working practice
   Questionnaires and interviews
   Diaries, time sheet and self-recording
    techniques (critical incidents)




                                11
Job Description
   A broad description of a job at a
    given time.

   Purposes and uses of job descriptions
       To decide which skills and qualifications
        are required.
       To assess whether the job will efficiently
        utilise the abilities and provide scope for
        the aspirations of the prospective job
        holder
       To determine the rate of pay.

                                        12
The contents of a job description
   Job title and department; to whom responsible, the
    grade
   Job summary
   Job scope and content: list of main responsibilities
    and frequency of performance
   The extent and limits of the job holder’s authority &
    responsibility
   Relation to other associated jobs
   Working hours, pay and benefits, conditions, location,
    social isolation
   Opportunities for training, transfer and promotion.
   Objectives and expected results
   An formal qualifications required.



                                             13
Person Specification
   Profiles the ideal candidate.
   Models of Person Specification
       Seven Point Plan (Rodger 1970)
       Five Point Pattern of Personality (Munro
        Fraser 1971)




                                      14
Seven Point                   Five Point
                        • Impact on others incld.
• Physical Attributes   Physical Attributes
•Attainment             •Acquired Knowledge
•General Intelligence   •Innate ability incld. Mental
•Special Aptitudes      agility, aptitude for learning
•Interests              •Motivation: individual goal,
                        demonstrated effort
•Disposition
                        •Adjustment: emotional
•Background             ability, tolerance of stress,
circumstances           human resource skills.

                                        15
   Each feature in the specification may
    be classified as:
       Essential: honesty in a cashier,
       Desirable: pleasant manner for public
        relation officers
       Contra-indicated: some features are
        actively disadvantageous; such as
        inability to work in a team.




                                     16
Recruitment Methods and Media
   External recruitment
       Unsolicited requests
       Existing contacts
       Referrals
       Job centres
       Resettlement services
       Careers services
       Employment agencies
       Selection consultants
       Outplacement consultants
       Search consultants
       Direct to source
       The Internet

                                   17
Recruitment Advertisement
The advertisement should contain the
  following information:
   Organisation: its main business and
    location
   Job: title, responsibilities, features
   Conditions: special factors
   Qualifications and experience
   Rewards: salary and benefits
   Application: how to apply, to whom, by
    what date
                                 18
Internal Recruitments
   Advertising for self-applicants
   Soliciting recommendations from
    supervisors/managers and training
    officers
   Soliciting referrals from existing
    employees to family, friends and
    contacts.
   Formal succession, promotion and
    transfer planning.


                                  19
Evaluating Recruitment
Recruitment process can be audited at 4
  levels (Connock 1991)
 Performance Indicators:

     Total number of applications
     Time taken to locate applicants
     Cost per applicant
     Time taken to process applications
     Number of female/minority/disabled
      applicants
     Number of qualified applicants

                                  20
Evaluating Recruitment
   Cost-effectiveness of various methods
   Monitoring the make up of the
    workforce
   An attitude survey: measure
    satisfaction and feedback.

Benchmarking the process against
  known example of good practice.


                               21

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RECRUITMENT

  • 1. RECRUITMENT HRM WK 4 Dr. Shohail Choudhury Dr. Shohail Choudhury 1
  • 2. Definition  Recruitment in the part of the human Resourcing process concerned with finding the applicants: it is a positive action by the management, going into the labour market, communicating opportunities and information, and encouraging applications from suitable candidates. 2
  • 3. Aims of the recruitment process  Creation of a pool of suitable candidates  Management of the recruitment process itself  The basis of selection. 3
  • 4. A systematic approach: stages Recruitment process will involve following stages: A. Detailed human resource planning: needs to meet objectives. B. Job Analysis: definition of skills, knowledge and attributes required to perform the job.  Job Description: Statement of the components of the job  Person Specification: Kind of person needed to perform the job  Competence or role definition. 4
  • 5. A systematic approach: stages C. Identification of vacancies. Authorisation for recruitment. D. Evaluation of the sources of skills. E. Preparation and publication of recruitment information, to:  Attract potential candidates  Give a favourable impression of the job and organisation  Equip interested applicants to apply (how and to whom) 5
  • 6. A systematic approach: stages F. Processing Applications:  Screening after specified period  Short listing candidates  Advising candidates of the progress  Drawing up a programme for the selection process. 6
  • 7. RECRUITMENT POLICY & BEST PRACTICE A typical policy might deal with:  Internal advertisements and vacancies  Efficient & courteous processing of applications  Fair and accurate provision of information to potential recruits  Selection of candidates without discrimination  Recruitment of labour reflecting the composition of the society. 7
  • 8. LEGISLATIVE FRAMEWORK Key points in relation to recruitment:  Sex and race  The Sex Discrimination Act 1975 (amended 1986)  The Race Relations Act 1976 (amended 2003)  The Employment Equality Regulations 2003  Disability  The Disability Discrimination Act 1995  Age Diversity  The Employment (Age) Regulations 2006 8
  • 9. JOB ANALYSIS  Is the determination of the essential characteristics of a job.  The product of job analysis is a job specification.  Use of job analysis:  Recruitment and Selection  Appraisal  Training programmes  Rates of pay  Eliminating risks  Re-designing organisational structure 9
  • 10. Content of Job Analysis  Initial requirements:  Aptitudes, qualifications, experience, training, personality and attitude  Duties and Responsibilities  Physical aspects; mental effort; difficult features; degree of independence; responsibilities for staff/materials/cash; component tasks; accuracy required.  Environment and conditions of the Job  Hazards, remuneration, hours, shifts, benefits, holidays; career prospects, provision of staff services – canteens, protective clothing etc.  Social factors of the job:  Size of the department, teamwork or isolation, amount of supervision, job status. 10
  • 11. Methods of Job Analysis  Observation of working practice  Questionnaires and interviews  Diaries, time sheet and self-recording techniques (critical incidents) 11
  • 12. Job Description  A broad description of a job at a given time.  Purposes and uses of job descriptions  To decide which skills and qualifications are required.  To assess whether the job will efficiently utilise the abilities and provide scope for the aspirations of the prospective job holder  To determine the rate of pay. 12
  • 13. The contents of a job description  Job title and department; to whom responsible, the grade  Job summary  Job scope and content: list of main responsibilities and frequency of performance  The extent and limits of the job holder’s authority & responsibility  Relation to other associated jobs  Working hours, pay and benefits, conditions, location, social isolation  Opportunities for training, transfer and promotion.  Objectives and expected results  An formal qualifications required. 13
  • 14. Person Specification  Profiles the ideal candidate.  Models of Person Specification  Seven Point Plan (Rodger 1970)  Five Point Pattern of Personality (Munro Fraser 1971) 14
  • 15. Seven Point Five Point • Impact on others incld. • Physical Attributes Physical Attributes •Attainment •Acquired Knowledge •General Intelligence •Innate ability incld. Mental •Special Aptitudes agility, aptitude for learning •Interests •Motivation: individual goal, demonstrated effort •Disposition •Adjustment: emotional •Background ability, tolerance of stress, circumstances human resource skills. 15
  • 16. Each feature in the specification may be classified as:  Essential: honesty in a cashier,  Desirable: pleasant manner for public relation officers  Contra-indicated: some features are actively disadvantageous; such as inability to work in a team. 16
  • 17. Recruitment Methods and Media  External recruitment  Unsolicited requests  Existing contacts  Referrals  Job centres  Resettlement services  Careers services  Employment agencies  Selection consultants  Outplacement consultants  Search consultants  Direct to source  The Internet 17
  • 18. Recruitment Advertisement The advertisement should contain the following information:  Organisation: its main business and location  Job: title, responsibilities, features  Conditions: special factors  Qualifications and experience  Rewards: salary and benefits  Application: how to apply, to whom, by what date 18
  • 19. Internal Recruitments  Advertising for self-applicants  Soliciting recommendations from supervisors/managers and training officers  Soliciting referrals from existing employees to family, friends and contacts.  Formal succession, promotion and transfer planning. 19
  • 20. Evaluating Recruitment Recruitment process can be audited at 4 levels (Connock 1991)  Performance Indicators:  Total number of applications  Time taken to locate applicants  Cost per applicant  Time taken to process applications  Number of female/minority/disabled applicants  Number of qualified applicants 20
  • 21. Evaluating Recruitment  Cost-effectiveness of various methods  Monitoring the make up of the workforce  An attitude survey: measure satisfaction and feedback. Benchmarking the process against known example of good practice. 21