Learning and developement

TRAINING AND DEVELOPMENT NEEDS IDENTIFICATION AND
ANALYSIS:
MAINTENANCE STAFF AT BIMTECH
WHAT IS TRAINING?
Training is imparting teachings and
knowledge that leads to
development of specific useful
competencies. Training has specific
goals of improving one's capability,
capacity, productivity and
performance. Training if imparted
in the right manner, to the right
people, may lead to increase in
efficiency and productivity of
individuals.
Training is a means to ensure that employees
have the knowledge and right skills to be able to
do their work effectively and competently.
Training is required when there is a gap
between the desired performance, and the
current performance, and the reason for that
gap is
lack of skill or knowledge.
WHY TRAINING?
RESEARCH AND
DIAGNOSIS
TRAINING
EVALUATION
TRAINING NEEDS
IDENTIFICATION AND
ANALYSIS
TRAINING
OBJECTIVES
TRAINING
PLAN
TRAINING IN
ACTION
TRAINING NEEDS
IDENTIFICATION:
• To pinpoint if training will make a
difference in productivity and the
bottom line.
• To decide what specific training
each employee needs and what
will improve his or her job
performance.
• To differentiate between the need
for training and organizational
issues and bring about a match
between individual aspirations
and organizational goals.
WHY
CONDUCT
A
TRAINING
NEED
ANALYSIS?
OUR DEPARTMENT?
MAINTENANCE
STAFF
METHODS USED TNIA PROCESSOBSERVATIONS
PERSONAL
INTERVIEWS
FINDINGS FROM THE SURVEY:
• Years of service- More than 5 years
• Average availability of Staff- 3
• Working hours- 10-12 hours and
extra hours in case of contingencies
• Number of shifts- 2 (Morning and
Evening)
• Average remuneration-20000 per
month
• Job Rotation exists.
• Few trainings are provided majorly
to the supervisory heads covering
topics including group dynamics,
access of technology..
• Observations
(majorly in
the hostels)
ORGANIZATIONAL
ANALYSIS
• Personal
Interviews
JOB TASK
ANALYSIS
• Personal
Interviews
INDIVIDUAL
ANALYSIS
LEVELS OF
TNA
PROBLEMS IDENTIFIED:
• The main issue stands to be the absence of concrete information on the tools and
equipment being used as it requires monotonous instructions each time the need
of these devices emerge in work.
• Lack of training with respect to the precautionary measures required to be taken
while performing their day to day activities.
• Linguistic barriers
• No proper information on the disposal of residues after working.
• The work is not divided equally, hence creating individualistic work pressure.
TRAINING MODULE
O
B
J
E
C
T
I
V
E
S
General orientation of safety measures
Make them well equipped and aware about the
latest tools and techniques
Duties of each employee & techniques for measuring
quality of work performance(productivity)
Instructions to reduce the accident
frequency
Eliminate linguistic barriers
Waste Disposal techniques
TRAINER:
Guest
PARTICIPANTS:
All maintenance
staff
CONTENT: Ensuring a well-trained workforce having complete knowledge about
the safety measures and well versed with the usage of latest tools and
techniques.
Simulation
Employee
Training
Lectures
Hands on
Training
METHODS OF TRAINING
Instructor
Led
Training
NAME OF THE TRAINING PROGRAM: MEN-TRAIN
DAY 1
 Introduction to the
program
 Why they need safety
training
 Safe Working Practices
 Literacy assessment
 Discussing boons of
having knowledge of
latest tools and
techniques.
 Imparting knowledge of
latest tools and
techniques
DAY 2
 Provide simulation
training
 Practical exposure to the
different situations
 Prepare Assessment
report
 Identify the strength and
reallocate the work
accordingly.
Time: 4 Hours Time: 3 hours
TRAINING SCHEDULE MATERIAL USED:
 Seminar Hall
 Board
 Tools & Equipment
 Simulation training space
LOCATION:
BIMTECH, Greater
Noida
DURATION: 2
days
EVALUATION: Observing
the staff working
thereafter
COST OF TRAININGLanguagetutor
Alternatives
E-learning
platform
(Lectures+
doubt
clearance +
online
assessments)
approx cost=Rs.
5,000
Offline learning
Total approx.
cost of tutor=
(Rs. 15-20k)
SafetyInstructor
Approx.
charges
(Rs. 15-25K)
 Results-
 Reduced
accidents
Toolsinstructor
Cost
involved-NIL
Through
manuals and
instructors
provided by
the firms
selling the
tools
Results-
Increased
productivity
Various other costs to be
included:
1. Facilitator Cost- Rs.
2,00,000
2. Material Expenses – Rs.
100000
3. Meals/Refreshments –
Rs.20000
4. Travel (Facilitator)-
Rs.10000
5. Post follow up- Rs. 8000-
10000
TRAINING NEEDS EVALUATION
Implementing the Kirkpatrick’s Model for Training
1) REACTION : Here the trainees will be asked to fill a feedback form for the trainer. It is
something similar to what BIMTECH already practices that is when students give
feedback to the teachers every trimester.
2) LEARNING : Here a small pen paper test can be conducted or to have a more
practical approach the trainees can be given a situation and can be asked how they will
react in
such a situation.
3) BEHAVIOR: This stage will check the behavioural change that may have occurred as a
result of the training . Here peer to peer feedback , self-realization by the employee
that is he/she may feel a change in himself/herself and feedback from the immediate
superior can also be taken.
4) RESULTS: This stage is usually measured in quantity . However here since no such
quantitative measure can be performed results in terms of problem solving approach,
employee satisfaction , attrition rate etc can be measured .
SUBMITTED BY:
Shivam Nagpal (19DM198)
Shreya Chopra (19DM204)
Sonal Jain (19DM218)
Yash Khurana (19DM236)
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Learning and developement

  • 1. TRAINING AND DEVELOPMENT NEEDS IDENTIFICATION AND ANALYSIS: MAINTENANCE STAFF AT BIMTECH
  • 2. WHAT IS TRAINING? Training is imparting teachings and knowledge that leads to development of specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. Training if imparted in the right manner, to the right people, may lead to increase in efficiency and productivity of individuals. Training is a means to ensure that employees have the knowledge and right skills to be able to do their work effectively and competently. Training is required when there is a gap between the desired performance, and the current performance, and the reason for that gap is lack of skill or knowledge. WHY TRAINING?
  • 3. RESEARCH AND DIAGNOSIS TRAINING EVALUATION TRAINING NEEDS IDENTIFICATION AND ANALYSIS TRAINING OBJECTIVES TRAINING PLAN TRAINING IN ACTION TRAINING NEEDS IDENTIFICATION: • To pinpoint if training will make a difference in productivity and the bottom line. • To decide what specific training each employee needs and what will improve his or her job performance. • To differentiate between the need for training and organizational issues and bring about a match between individual aspirations and organizational goals.
  • 6. METHODS USED TNIA PROCESSOBSERVATIONS PERSONAL INTERVIEWS FINDINGS FROM THE SURVEY: • Years of service- More than 5 years • Average availability of Staff- 3 • Working hours- 10-12 hours and extra hours in case of contingencies • Number of shifts- 2 (Morning and Evening) • Average remuneration-20000 per month • Job Rotation exists. • Few trainings are provided majorly to the supervisory heads covering topics including group dynamics, access of technology.. • Observations (majorly in the hostels) ORGANIZATIONAL ANALYSIS • Personal Interviews JOB TASK ANALYSIS • Personal Interviews INDIVIDUAL ANALYSIS LEVELS OF TNA PROBLEMS IDENTIFIED: • The main issue stands to be the absence of concrete information on the tools and equipment being used as it requires monotonous instructions each time the need of these devices emerge in work. • Lack of training with respect to the precautionary measures required to be taken while performing their day to day activities. • Linguistic barriers • No proper information on the disposal of residues after working. • The work is not divided equally, hence creating individualistic work pressure.
  • 7. TRAINING MODULE O B J E C T I V E S General orientation of safety measures Make them well equipped and aware about the latest tools and techniques Duties of each employee & techniques for measuring quality of work performance(productivity) Instructions to reduce the accident frequency Eliminate linguistic barriers Waste Disposal techniques TRAINER: Guest PARTICIPANTS: All maintenance staff CONTENT: Ensuring a well-trained workforce having complete knowledge about the safety measures and well versed with the usage of latest tools and techniques. Simulation Employee Training Lectures Hands on Training METHODS OF TRAINING Instructor Led Training NAME OF THE TRAINING PROGRAM: MEN-TRAIN
  • 8. DAY 1  Introduction to the program  Why they need safety training  Safe Working Practices  Literacy assessment  Discussing boons of having knowledge of latest tools and techniques.  Imparting knowledge of latest tools and techniques DAY 2  Provide simulation training  Practical exposure to the different situations  Prepare Assessment report  Identify the strength and reallocate the work accordingly. Time: 4 Hours Time: 3 hours TRAINING SCHEDULE MATERIAL USED:  Seminar Hall  Board  Tools & Equipment  Simulation training space LOCATION: BIMTECH, Greater Noida DURATION: 2 days EVALUATION: Observing the staff working thereafter
  • 9. COST OF TRAININGLanguagetutor Alternatives E-learning platform (Lectures+ doubt clearance + online assessments) approx cost=Rs. 5,000 Offline learning Total approx. cost of tutor= (Rs. 15-20k) SafetyInstructor Approx. charges (Rs. 15-25K)  Results-  Reduced accidents Toolsinstructor Cost involved-NIL Through manuals and instructors provided by the firms selling the tools Results- Increased productivity Various other costs to be included: 1. Facilitator Cost- Rs. 2,00,000 2. Material Expenses – Rs. 100000 3. Meals/Refreshments – Rs.20000 4. Travel (Facilitator)- Rs.10000 5. Post follow up- Rs. 8000- 10000
  • 10. TRAINING NEEDS EVALUATION Implementing the Kirkpatrick’s Model for Training 1) REACTION : Here the trainees will be asked to fill a feedback form for the trainer. It is something similar to what BIMTECH already practices that is when students give feedback to the teachers every trimester. 2) LEARNING : Here a small pen paper test can be conducted or to have a more practical approach the trainees can be given a situation and can be asked how they will react in such a situation. 3) BEHAVIOR: This stage will check the behavioural change that may have occurred as a result of the training . Here peer to peer feedback , self-realization by the employee that is he/she may feel a change in himself/herself and feedback from the immediate superior can also be taken. 4) RESULTS: This stage is usually measured in quantity . However here since no such quantitative measure can be performed results in terms of problem solving approach, employee satisfaction , attrition rate etc can be measured .
  • 11. SUBMITTED BY: Shivam Nagpal (19DM198) Shreya Chopra (19DM204) Sonal Jain (19DM218) Yash Khurana (19DM236)