1. Shellie D. Cervenka
600 S. MacArthur Blvd Apt. 2716
Coppell, TX 75019
Cell: 469.693.7425
cervenkashellie@gmail.com
OBJECTIVE
A position utilizing proven abilities to create and maintain procedures,
solve problems and communicate effectively to increase
professionalism, productivity and profitability.
EMPLOYMENT
EDUCATION COORDINATOR MAY 2015 – PRESENT
University of Texas Southwestern Medical Center Dallas, Texas
Coordinates, supervises, and administers operations of aforementioned programs
as applicable. Responsible for managing clerical/administrative operations and
workflow for maximum efficiency and utilization of resources.
Assist in supervision of clerical and administrative support staff; may oversee
training and orientation of staff; may determines work priorities; may evaluates
work progress and production.
May develop and oversee budgets related to education office, including approving
expenditures and preparing summaries of financial operations. Obligates and
tracks expenditures for educational program(s), committing funds for program
operations, including salaries/stipends and other operational costs. Responsible
for cost distribution of stipend and operational funding between institutions.
Creates, reviews, and maintains policies and procedures in accordance with
university and accrediting agency standards to ensure compliance. Interprets
policy for faculty, staff, residents, fellows, and students.
Maintains records and documentation of activities of program participants,
including appointments, terminations, performance evaluations and/or grades,
credentialing, malpractice coverage, recommendations, and verification of
training; prepares complex reports and surveys for university administration
and/or accrediting agencies regarding statistical information on education
programs within department or unit.
Manages recruitment and admission activities of unit, which may include
coordinating production of brochures/recruitment materials, overseeing interview
process, maintaining records of applicants, compiling statistical data on
applicants, and preparing reports on admissions activities.
Responsible for design, execution, and effectiveness of system of internal
controls, which provides reasonable assurance that operations are effective and

2. efficient, assets are safeguarded, and financial information is reliable.
Ensures compliance with applicable laws, regulations, policies, and
procedures.
As directed, may process on-line forms for payroll, vacation/sick leave requests,
malpractice insurance payments, supply ordering, and/or other operation’s
needs. May assist supervisor in monitoring program expenditures within
university guidelines.
Performs other duties as assigned.
Provide professional support for Postdoctoral Scholars and Visiting
Researchers and Faculty.
ADMINISTRATIVE ASSOCIATE JULY 2009 – MAY 2015
University of Texas Southwestern Medical Center Dallas, Texas
Provide professional administrative support for multiple Cardiovascular and
Thoracic Surgeons. Provide support for special projects, which include editorial
and administrative support for manuscripts and abstracts for publication; prepares
material for oral and/or written presentations using Microsoft Word, Microsoft
Excel and Microsoft Power Point. Coordinate and prepare material for courses,
meetings, and conferences. Performs library and internet research. Provide
coordination of calendar schedule, make travel and hotel reservations.
Coordinate surgical activities. Completes and updates credentialing
documents. Assist with data collection using Microsoft Excel. Assist in
preparing grants and contracts, which include assistance with budget preparation
and oversight. Maintains sub-ledgers and ledgers for various accounts, including
reviewing expenditures and encumbrances, reconciling accounts, and ensuring
appropriate use of funds. Creating and maintain administrative files. Maintains
Board re-certifications, Society Memberships and journal subscriptions.
Coordinates scheduling of patients for clinical appointments such as pre-op and
post-op visits and surgeries. Dictate operative reports using Microsoft Word.
Back-up Surgery Scheduler, Education, Coordinator and Monthly Call Schedule
when the need arises. Process forms in PeopleSoft required for travel, expense
reports for reimbursement and ordering of supplies. Maintaining and updating
curriculum vitae. Performs other duties as assigned.
SURGERY / BILLINGCOORDINATOR NOV 2006 – JULY 2009
University of Texas Southwestern Medical Center Dallas, Texas
Scheduled surgeries for a team of eight Cardiovascular and Thoracic
surgeons. Billing knowledge of contracts and fee schedules. Coordinate
surgeries with surgeons calendars. Create and maintain spreadsheets in

3. Microsoft Excel for reports
SCHEDULINGCOORDINATOR/BILLINGCOORDINATOR SEPT 2003 – NOV 2006
Metrocrest Surgery Center Carrollton, Texas
Scheduled surgeries for a team of seven Orthopedic Surgeons. Provide
collections of bad debts, insurance follow-ups by payer, insurance
verification, and billing and coding of contracts, fee schedules. Dictate
operative notes in Microsoft Word. Compile and calculate daily deposit.
Create and maintain spreadsheets in Microsoft Excel.
SCHEDULER / CASHIER FEB 2002 – SEPT 2003
Women’s Specialists of Plano Plano, Texas
Front office lead, medical scheduling, insurance verification, cashiering,
and billing experience. Strong attention to detail for research and
resolution of errors, denials, credits and re-bills.
RECEPTIONIST JULY 2001 – FEB 2002
Parker & Associates Dallas, Texas
Provided company with main switchboard support as well as
administrative support to the independent insurance adjusters and
management. Provide backup support to insurance adjusters,
implement files and compile and calculate daily deposit.
FINANCIAL PLANNER JAN 1999 – JULY 2001
Alcatel USA Plano, Texas
Performed account reconciliation, budgeting, forecasting, reporting to
parent and special projects. Main areas of emphasis were restructuring,
contract labor, wireless phone and pager audits. Tracking of assets.
Provided budget reports, expense reporting and purchase orders.
ASSET ADMINISTRATOR/COORDINATOR OCT 1987- JAN 1999
Alcatel USA Plano, Texas
Managed and purchased all computer related equipment and

4. coordinated deliveries to various remote sites. Provided weekly asset and
analysis reports using Excel and Power Point. Organized and
implementedcustomer orders and met all necessary deadlines. Directed
engineering department in purchase of license and maintenance of
software agreements. Developed and implemented a purchase tracking
sheet using Excel. Monitored all existing orders within Oracle. Ordered
and maintained office supplies. Provided backup support to Vice
President of IT.
EDUCATION
HIGH SCHOOL DIPLOMA YEARS ATTENDED 1984-1987
Farmersville High School Farmersville, Texas
SKILLS
Self-motivated and dependable professional with progressive experience
in a variety of business and service environments. Quick learner with
the ability to adapt to rapidly changing business situations and to solve
problems quickly and effectively. Excellent communication and
presentations skills. Positive customer service attitude, leadership skills,
organizational abilities with positive stress-coping skills, demonstrates
personal values of honesty and efficiency. Creative thinker committed
to improving departmental organization and enhancing productivity.
Background includes solid knowledge of Microsoft Office products
including Word, Excel, Power Point, Publisher and Access. PeopleSoft
and EPIC. Office administration, clerical, switchboard, scheduling,
insurance verification, collections, customer service, and purchasing
experience. Willing to relocate.
REFERENCES
AVAILABLE UPON REQUEST.