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CULTURAL TRAINING
WHAT IS ETIQUETTE?
Etiquette is a code of behavior that delineates
expectations for social behavior according to
contemporary conventional norms within a society,
social class, or group.
HOW TO BEHAVE IN PUBLIC PLACES
Don’t Stare at public: It is impolite to stare at people in public places
Do not pick your nose in public: If your nostrils need de-bugging, use a handkerchief.
Do cover your Mouth: When yawning or coughing always cover your mouth with your hand.
Do Smile: A smiling face is a welcoming face.
Do not spit: Spitting in the street is considered to be very bad mannered.
Do not burp in public; You may feel better by burping loudly after eating or drinking, but
other people will not! If you can not stop a burp from bursting out, then cover your
mouth with your hand and say 'excuse me' afterwards.
THANK YOU/ I’M SORRY/ PLEASE
If you accidentally bump into someone, say ‘sorry’.
They probably will too, even if it was your fault! This
is a habit and can be seen as very amusing by an
‘outsider’.
Head for the edgeAlways leave a gap
 Wash your Hands before eating
 Wear clean clothes to the table
 Place napkin in your lap
 Stay at table until finished
 Lean over your plate
 Chew with your mouth closed
 Try not to talk while eating
 Cover your mouth when you Burp !
 Food and water / drinks Don't slurp !
 Wipe your mouth with napkin
TABLE MANNERS
WORKPLACE ETIQUETTE
HANDSHAKE POSITIONS
SEATING POSITIONS
THE INTERVIEW
• Most important is don't lie ! : Now-a-days
visa interview is common and it should
not be a cause of worry.
• Biometric Information : Finger prints & Digital
Picture.
• Who are you visiting in Belgium? To Meet
Client for a business Trip
• Which company are you representing: ASE
• What do you do? I’m an Engineer
• How much is your Salary? It is stated in my
employment certificate
• Where are you going to put up / stay ? (Give
Hotel Name & Address)
• How many siblings you’ve got? (Brother
/ sister)
• What do your parents do? (father /
mother designation)
• Are you married? I’m still single.
• Where do you live? (Hometown) With my
Parents
• What are you going to do in Belgium?
Business training purpose only
• Is this your first passport? Yes
• Have you travelled before? No
• How many days of stay? 30 Days
Invitation letter from the Belgian company you will be visiting and their detailed
address accompanied with the dates of your visit
A certificate from your employer stating/allowing your business travel
If there were previous trade relations between the two companies, proof of such
events must be provided
Regarding the applicant’s expenses during stay in the Schengen zone, either the
employer or the partner company must state coverage of expenses on the letter or
invitation.
THE INTERVIEW
BAGGAGE
Hand baggage allowances: One piece, not to exceed 7 kg (15lb)
Liquids and gels in hand baggage: Do not carry instead transfer it to main
luggage
Electronic devices on flights: Turn Off / Switch to Flight Mode
From India To Belgium
From Belgium to India
THANK YOU

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Workplace Etiquette and Manners

  • 2. WHAT IS ETIQUETTE? Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group.
  • 3. HOW TO BEHAVE IN PUBLIC PLACES Don’t Stare at public: It is impolite to stare at people in public places Do not pick your nose in public: If your nostrils need de-bugging, use a handkerchief. Do cover your Mouth: When yawning or coughing always cover your mouth with your hand. Do Smile: A smiling face is a welcoming face. Do not spit: Spitting in the street is considered to be very bad mannered. Do not burp in public; You may feel better by burping loudly after eating or drinking, but other people will not! If you can not stop a burp from bursting out, then cover your mouth with your hand and say 'excuse me' afterwards.
  • 4. THANK YOU/ I’M SORRY/ PLEASE If you accidentally bump into someone, say ‘sorry’. They probably will too, even if it was your fault! This is a habit and can be seen as very amusing by an ‘outsider’.
  • 5. Head for the edgeAlways leave a gap
  • 6.  Wash your Hands before eating  Wear clean clothes to the table  Place napkin in your lap  Stay at table until finished  Lean over your plate  Chew with your mouth closed  Try not to talk while eating  Cover your mouth when you Burp !  Food and water / drinks Don't slurp !  Wipe your mouth with napkin TABLE MANNERS
  • 10. THE INTERVIEW • Most important is don't lie ! : Now-a-days visa interview is common and it should not be a cause of worry. • Biometric Information : Finger prints & Digital Picture. • Who are you visiting in Belgium? To Meet Client for a business Trip • Which company are you representing: ASE • What do you do? I’m an Engineer • How much is your Salary? It is stated in my employment certificate • Where are you going to put up / stay ? (Give Hotel Name & Address) • How many siblings you’ve got? (Brother / sister) • What do your parents do? (father / mother designation) • Are you married? I’m still single. • Where do you live? (Hometown) With my Parents • What are you going to do in Belgium? Business training purpose only • Is this your first passport? Yes • Have you travelled before? No • How many days of stay? 30 Days
  • 11. Invitation letter from the Belgian company you will be visiting and their detailed address accompanied with the dates of your visit A certificate from your employer stating/allowing your business travel If there were previous trade relations between the two companies, proof of such events must be provided Regarding the applicant’s expenses during stay in the Schengen zone, either the employer or the partner company must state coverage of expenses on the letter or invitation. THE INTERVIEW
  • 12. BAGGAGE Hand baggage allowances: One piece, not to exceed 7 kg (15lb) Liquids and gels in hand baggage: Do not carry instead transfer it to main luggage Electronic devices on flights: Turn Off / Switch to Flight Mode From India To Belgium From Belgium to India