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Net Promoter Score Pitfalls to Avoid
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Case Study: Customer Retention Strategy Lowers Telecom Customer Churn
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Contact Center of the Future: Smart, Selective Human Touch in the Digital Age
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Tutorial on the McKinsey/Harvard "Customer Decision Journey" by John Sing
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10 Best Practices of a Best Company to Work For
O.C. Tanner
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Vor 8 Jahren