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Engr. Shahzad Saleem
Address: Al Mujarrah Sharjah, United Arab Emirates
Mobile: +971 50 1526256
Email: shahzadawan909@gmail.com
Skype Id: engr.shahzadawan
CAREER OBJECTIVE
Looking for a challenging position in the field of Electrical, Instrumentations, Commission,
Maintenance and Construction units, where I can continuous learn and implement my knowledge
and experience for the growth of the company.
EDUCATION AND CREDENTIALS
B.Sc.(Hons) Electronics Engineering 2007-2011
The Islamia University of Bahawalpur, Punjab, Pakistan.
Diploma of Associate Engineer Electronics 2004-2006
Punjab Board of Technical Education Lahore, Punjab, Pakistan
Diploma of Computer Applications 2007
Punjab Board of Technical Education Lahore, Punjab, Pakistan
Diploma of Auto-Cad 2007
Punjab Board of Technical Education Lahore, Punjab, Pakistan
GRADUATION PROJECT
Control Industry System through Programmable Logic Controller (PLC)
Industry control system through programmable logic controller is related to the field of industry control.
The core of system is that it controls the industry through PLC. They are used in most of the industrial
sectors to achieve production improvement, process optimization, and time and cost reduction. In this
project Ac Dc and Stepper motor & Various parameters like level control through PLC are controlled.
EMPLOYMENT EXPERIENCE
Sales Executive December 2014-Preasent
Tahir Amin Insulation Cont. Co, Sharjah, United Arab Emirates
Serves customers by identifying their needs.
Travelling to visit potential clients.
Establishing new and maintaining relationships with existing customer.
Searching for new clients who could benefit from our services in a designated region.
Managing and interpreting customer requirements.
Persuading clients that a product or service will best satisfy their needs.
Making quotations and BOQs.
Negotiating tender and contract terms
Negotiating and closing sales by agreeing terms and conditions
Meeting regular sales targets.

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Recording and maintaining client contact data.
Co-coordinating sales projects
Making technical presentations and demonstrating how a product will meet client
needs.
Providing pre-sales technical assistance and product education.
Solving client problems.
Providing training and support other members of the sales team.
Analyzing costs and sales.
Administering client account.
Customer Sales Executive November 2013 - September 2014
Technology & Business Outsourcing Solutions Ltd, Lahore, Punjab, Pakistan
Resolve customer complaints via phone, email, or social media.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, or exchanges.
Place or cancel orders.
Act as the company gatekeeper.
Inform customer of deals and promotions.
Sell products and services.
Work with customer service manager to ensure proper customer service is being
delivered.
Compile reports on overall customer satisfaction.
Read from scripts.
Utilize computer technology to handle high call volumes
Office Manager February 2011 - October 2012
Mobil ink Franchise Mianchannu, Punjab, Pakistan
Also providing support to our Sales Channel (Corporate & Retail) as Team Leader to
achieve their Sales Targets.
Responsibility for the achievement of area’s revenue targets, Incumbent will lead a
team of Territory Sales Officers.
Also have responsibility of visits to Corporate Clients, Market Surveys, Conducting
Department Meetings, Execution of Appraisal Plans, Assessment Reports, Employs
Job Recording & Tracking, Quality Assurance, Supervision on Data Entry Operators
and Tele Marketing Team etc.
Manage Stocks & Inventory on daily and Monthly basis.
I also manage & work on Mobil ink’s IT based software’s EFICS (Electronic Finan cial
Inventory Control system) and ICRM (Internet Customers relationship Management)
and SIEBEL
Attending the walk in customers & their queries, requests and resolving their issues
by forwarding their complaints to relevant heads in online system ICRM & Siebel.
Take responsibilities of all office management like (Accounts & Finance Department,
Customer Services & Sales Chanel), Coordination with Coordinators by E-Mails and
Telephonic.
I also supervised and worked in Corporate Sales, Direct & Indirect Sales

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PROFESSIONAL CERTIFICATION
Certification from Pakistan Engineering Council.
COMPUTER SKILLS
Microsoft Office™: (Word™, Excel™ PowerPoint™ Project™)
Internet Navigation & E-mail
Windows™: (7™, Vista™, XP™)
Adobe™
C/C++ Microsoft Visual Basic
MATLAB
KEY SKILLS AND COMPETENCIES
Experience of testing Web, PC and mobile based software.
Good user knowledge of all Microsoft operating systems.
Working effectively in a second country
Able to work under pressure and meet deadlines.
Advanced level of experience with MS Office (Word, Excel, PowerPoint).
High level of focus and attention to detail and accuracy in a repetitive environment.
Ability and also willingness to work in all weather conditions.
Excellent customer facing and communication skills.
LANGUAGES
English (fluent)
Hindi (fluent)
Urdu (fluent)
Arabic(Average)
PERSONEL DETAIL
Father’s Name : Muhammad Iqbal
Passport No : EV5754321
Religion : Islam
Marital Status : Single
Nationality : Pakistani
Visa Status : Employment
REFERENCES
Reference will be furnished upon demand.