Shady Nabeel Al-Sousy is a 33-year-old Saudi national seeking a management position leveraging over 9 years of experience in production control and as a data center and IT operations manager. He has a bachelor's degree in business administration and certifications in computer operations, Oracle development, and ITIL. As the current data center manager, he has achieved 99.6% system uptime and reduced power consumption through automation and load balancing.

1. Shady Nabeel Al-Sousy
Age: 33 years
Nationality: Saudi
Marital Status: Married
Spoken language: Arabic, English (IBT score 72)
Education degree: Bachelor in Business Administration
P.O. Box: 250492 Riyadh 11391 Kingdom of Saudi Arabia
Phone: +966 (1) 215-505-6 Mobile: +966500500743
Email: al.sousy@gmail.com
Objective
* To secure a challenging position in an management environment which provides opportunities on
acquired expertise and experience as well as a position with career growth potential in a competitive
aerospace.
* A leading position in Business, Data Center and Operation.
Summary
• High communication skills with capability to contact and work with different kind of people
• Maintaining relation with staff, vendors and clients on all level.
• Ability to learn and get new experience in any position.
• Data Center and IT Operation manager since Aug 2011
• Bachelor in Business Administration from Arab Open University.
• 9 Years working as Production Control Team in Technical support Department
• Diploma in Computer Operation from IPA.
Professional Experience
Data Center & IT Operation Manager (August-2011 –present) Al-RAJHI Bank. Riyadh, KSA
Achievements
• Reduce and maintain the consumption of Power and cooling inside DC.
• Since 2012 no unplanned down time in the data center.
• Re-gain footprint inside DC by removed all unusable HW/Racks.
• Help TSD to consolidate x86 server and Phase it out.
• Build Data Center CMDB with CMDB administrator.
• Maintain all Bank system, system availability is 99.6.
• Automation most of the task done by operators to reduce human mistakes.
• 99% of HW inside the DC feed from different power source.
• Manage a team from 15 members.
Duties & Responsibilities:
• Maintain standards and procedures for the addition, movement and removal of all server and
communications equipment within the data center. Ensure these standards and procedures are
met.
• Doing monthly health check for all Hardware inside the DC and report for any issue.

2. • Schedule and oversee ongoing preventative maintenance for all critical facilities with zero site
downtime.
• Preparing the Space, power and cooling parameter in Data center.
• Manage the UPS and make sure the load is balanced and we did not reach the limit.
• All HW inside the Data Center feed by different power source.
• Manage HW Access to Data Center and Coordinate with CMDB admin/FAM to register it in
CMDB.
• Provides operational support for systems hardware, peripherals and software within our Data
Centers and related facilities
• Works in conjunction with the Technical support staff to implement immediate resolutions to
critical problems.
• Provides the following services: Monitor systems consoles, manage systems availability,
production scheduling and control, reports distribution, service level support, administration
and controls, backup/recovery, procedural documentation, and execution of the disaster
recovery plan.
• Works with Operations personnel to identify areas of possible automation, improvement to
provide better customer service, enhance problem resolution techniques.
• Supervises staff, directs work assignments, and initiates personnel actions, including hiring,
disciplinary actions, salary matters, goal setting, develop Individual Development Plan's and
performance reviews.
• Manages Service Levels and escalates to appropriate management if impending issues threaten
to jeopardize our ability to meet them.
• Maintain standards and procedures for all critical facilities related operational functions. Ensure
these standards and procedures are followed.
(June 2002-2011) Operator/Production Control Team at Al-RAJHI Bank, Riyadh, KSA
Duties & Responsibilities:
• Preparing job documentation.
• Processing Government Payroll for RAJHI & non-RAJHI customers.
• Run monthly VISA producer.
• Record all activities and daily performance in the operation.
• Manage the system to run in better way.
• Initiate a problem report for any problem encountered during the daily operation and forward to
concerned people.
• Supporting application test team in Change Man Application.
• Promoting packages and add new programs in the production system after testing.
• Scheduling daily, weekly, and monthly jobs.
• Fix program code if it's not work probably.
• Restore old data when it request.
• Perform on request jobs and prepare the output to pick up by requesting department.
• Keep all equipment in a good working condition and carry out the necessary routine checkup.
• Inform Operation manager in case of emergency situation and take the necessary action.
• Run special request for the programmer.
• Fulfilling the end user requirement.
Education
(2000-2002) Institute of Public Administration (IPA) Computer Operations KSA, Riyadh
(2003-2004) New Horizons ORACLE Developer KSA, Riyadh
(2006-2011) Arab Open University (Business Studies with Systems Practice) KSA, Riyadh.

3. Other Training Courses
2003 MCSA 2011 JCL BY IBM
2004 ATM courses 2011 DB2 Overview for Z/OS BY IBM
2005 Computer Associates (CA) 2011 AIX Basics BY IBM
2013 ITIL V.3 Foundation training BY NOMD