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Oak Brook, Illinois Home Care
and Healthcare Staffing Services
Jim Guzdziol & Phyllis O’Brien- Proud Owners
Inspiration for opening a BrightStar franchise arose from a
personal experience for husband and wife Jim Guzdziol, MBA
and Phyllis O’Brien, RN, owners of the Oak Brook and
Naperville offices.
“     We witnessed firsthand Phyllis’ mother’s need for care and the
difficulties a family faces when a family member is suffering. The
demands of caring for a loved one cause a great deal of stress on the
primary decision maker and caregiver. It is very fulfilling to provide
such a needed service. Phyllis and I view this as a tremendous
opportunity to leverage our career strengths and bring a higher level
of service to this community.
Recognizing that the key to containing healthcare costs is following a
managed care model, we have introduced Care Coordination
Services to help clients and families maintain their independence
while dealing with the complex issues surrounding age related

               ”
vulnerabilities.
From childcare to elder care, the Oak Brook BrightStar team is
available to you 24 hours a day, 7 days a week.
Proudly Serving Southeast DuPage County, including Burr Ridge,
Clarendon Hills, Darien, Downers Grove, Elmhurst, Hinsdale, Lemont,
Oak Brook, Oakbrook Terrace, Villa Park, Westmont, and
Willowbrook.
Jim Guzdziol, MBA and Phyllis O’Brien, RN | Owners
After experiencing Phyl’s mother’s journey toward the end of her life,
we were inspired to combine our career strengths and the BrightStar
business model to bring a higher level of home care services to
surrounding communities.
Jim brings over 25 years of executive-level business experience,
holding C-level positions for the past ten years. Phyllis has over 25
years experience as a registered nurse.
Terri Grant | Branch Director

“aI CNA and an EMT. healthcare field for over 15 years, starting out
as
    have been in the

I managed a Medicare-certified and private duty Home Health
Agency in Tucson, Arizona for seven years providing quality care and
service to patients and their families. Before joining BrightStar I
managed a Chicago-based nurse staffing agency. I am excited to be
working with BrightStar where I am able to continue providing quality
service to Healthcare providers and our homecare clients, which I
truly enjoy and am very passionate about.
                                          ”
Anna Skrzypek, MSW/GCM | Director – Care
Management
 “ As an MSW and case management attained in a wide range of
in geriatric care
                  social services professional with particular expertise

social services settings over the past 15 years, I am adept at
developing and implementing innovative, client-focused geriatric care
programs to ensure clients have the best resources possible.
I specialize in assisting the elderly and their families with long term
care options and solutions with a focus on keeping clients in the
community. By untangling complex issues, identifying resources and
providing options that are safe, smart and appropriate, family systems
can regain a sense of control and peace of mind.
I am passionate about creating individualized solutions that maximize
                                                              ”
quality of life so individuals can experience a fuller, richer life.
Maureen Wood | Director - Business Development

 “ My background includes lengthy tenures in business education
and professional services management.

As a result of my Board service for St. Paul’s House, a Health Care
Center near Wrigley Field, I launched my “encore” career into serving
this nation’s greatest generation. The last eight years I have focused
primarily on marketing continuing care in a community setting.
                                                               ”
Maureen Wood | Director - Business Development

 “ My most recent assisted living andManagement Coordinator hasa
new independent /
                  position as Move
                                      memory care community
                                                            for

afforded me firsthand insight into the many challenges and difficulties
seniors and their families face when transitioning from their homes to
senior communities - the thought of downsizing, preparing to sell your
home, the actual sale and physical move - can be daunting to say the
least!

I am a strong proponent of the BrightStar model because our focus is
to support seniors by providing excellent care and services in the
comfort of their own homes. As Dorothy from the Wizard of Oz said,
“There’s no place like home.
                             ”
Melissa Gates, RN | Nurse Manager

 “ From 2001athrough 2006 I served our country in thethe ER,
States Navy as Hospital Corpsman (Medic); working in
                                                      United

medical ward on board the USS John C. Stennis, and Pediatric Clinic.
In the years following the military I worked in a pain clinic setting.
I oversee the clinical aspects of the business which includes making
supervisory visits to our private clients and truly enjoy providing one-
on-one medical care to each of our patients.
                                               ”
Marilyn Ferro, RN | Care Coordinator

 “ With a wealth of healthcare experience, both hands-on and
administrative, my passion is providing each of my clients with the
highest level of care possible. As an electro-diagnostic technician at
the local community hospital and on weekends in a physician’s private
practice performing specialized neurologic testing, I gained a solid
neurological knowledge base and learned the value of patient
education and compassionate care.

Later, while managing a physician’s private specialty practice devoted
to children with neurologic challenges, I completed my nursing
degree. As a Care Coordinator my role is to assess each patient’s needs
and provide recommendations, linkages to services and oversight of
medical services to ensure an integrated approach to optimal care. Each
client is treated as though they were my mom or dad.
                                                    ”
Brittany Ryburn | Scheduling / Staffing Manager

“    I received my Medical Administrative Assistant Certification from
Olympia College and have four years experience in scheduling
coordination and medical office administration. My role is to match the
skills, personality and availability of our field staff with the needs of each
client. Job #1 is to be sure that each of our staff members knows where
they need to be and when to be there. In the healthcare business, our
clients’ needs change with every passing hour. How’s that for job
security!
         ”
Deanne Ciullo | Human Resources Manager
“ Withfield, my focus is to ensure our employee and staffing in the
medical
        over eight years experience in recruiting
                                                  screening and
credentialing meets the high standards of the Joint Commission. I am
also attending Lewis University in the evenings to finish my Bachelor of
Arts in Human Resource Management.
                                         ”
Services
As a leading Home Care provider, BrightStar Naperville / Oak Brook
is now introducing Care Coordination to help clients and families
maintain their independence while dealing with the complex issues
surrounding age related vulnerabilities.

BrightStar’s professional approach uses registered nurses and social
workers to assist elderly clients and their family members with
recommendations, linkages to services and coordination of care
based on individual needs and preferences.
Our Home Care Coordinators can help clients and
families cope with the challenges of aging by:
• Offering education, support, and advocacy to individuals and
  families transitioning between care settings
• Writing a care plan and ensuring it is being followed
• Monitoring and coaching in-home help
• Identifying unmet needs
• Making sure things are going well and alerting families of problems

Benefits of these Services
• Managed health outcomes and costs
• Reduced hospitalizations / re-hospitalizations
• Smoother transitions between different medical settings
Homecare and Medical Staffing Services Provided:
Skilled (Medical) Care
•   24-Hour High-Tech Care for Adults, Children and Infants
•   In-Home Blood Draws and Injections
•   Medication Set-Ups and Medication Reminders
•   Home Infusion
•   Wound Care
•   I.V. Therapy
•   Physical Therapy
•   Speech Therapy
•   Occupational Therapy
•   Social Services
Personal Care / Companion Care
•   Alzheimer’s and Dementia Care
•   Personal Care Services
•   Bath Visits
•   CNA Caregivers
•   Companion Caregivers
•   Respite Care
•   Shopping and Transportation Services
•   Companion Services
•   Transportation
•   Live-In Arrangements
•   Nanny, Baby Sitting, Childcare Services
•   Newborn/Multiples Care
•   Light Housekeeping/Meal Prep
Staffing Solutions:
•   RN/LPN/CNA/MA/MSW Staffing
•   Medical Office/Clinic/Lab Personnel
•   Mobile Phlebotomy
•   School/Corporate Campus Nurses
•   School Social Workers
•   Eval-to-Perm, Temp-to-Perm
•   Direct Hire
Ask about our additional professional geriatric care
management services:
• Objective, comprehensive evaluations and plans
• A single point of access to a wide range of eldercare options
• Expert help in determining proper placement when homecare is no
  longer an option
• Liaison service for families living at a distance
• Time and money saving expertise
• Assistance/mediation at times of crisis
• Counseling and support

VISIT OUR GERIATRIC CARE
MANAGEMENT SERVICES WEBSITE
Testimonials
“All of your CNAs and nurses providing continuous care hospice
staffing for my father are first-rate and genuinely care about their
patients as well as family members. Everyone I met from BrightStar
acted as though they were members of the hospice team and I believe
it’s a testament to your organization. I wanted to reach out to you to
applaud you for your great work and to ensure that all the staff at
BrightStar receive the recognition they deserve.”
                                                       – John, May 2010
“During a difficult transition period in caring for my mother, I was
fortunate to be referred to BrightStar. I found the people at BrightStar
to be immediately accessible, flexible in their scheduling and
accommodating to our specific needs. I would not hesitate to
recommend BrightStar to a friend.”
                                                      – Judith, April 2010
For More Testimonials
For more information please visit
      BrightStar Care of Oak Brook, Illinois
              Jim Guzdziol & Phyllis O'Brien
                    1415 W. 22nd Street
                         Tower Floor
                    Oak Brook, IL 60523
                  Phone: (630) 571-5555
                    Fax: (630) 571-5556
Web: http://www.brightstarcare.com/oak-brook-brightstar/
Blog: http://www.brightstarcare.com/oak-brook-brightstar/blog/
Oak Brook, Illinois Home Care and Healthcare Staffing Services

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Oak Brook, Illinois Home Care and Healthcare Staffing Services

  • 1. Oak Brook, Illinois Home Care and Healthcare Staffing Services
  • 2. Jim Guzdziol & Phyllis O’Brien- Proud Owners Inspiration for opening a BrightStar franchise arose from a personal experience for husband and wife Jim Guzdziol, MBA and Phyllis O’Brien, RN, owners of the Oak Brook and Naperville offices.
  • 3. We witnessed firsthand Phyllis’ mother’s need for care and the difficulties a family faces when a family member is suffering. The demands of caring for a loved one cause a great deal of stress on the primary decision maker and caregiver. It is very fulfilling to provide such a needed service. Phyllis and I view this as a tremendous opportunity to leverage our career strengths and bring a higher level of service to this community. Recognizing that the key to containing healthcare costs is following a managed care model, we have introduced Care Coordination Services to help clients and families maintain their independence while dealing with the complex issues surrounding age related ” vulnerabilities.
  • 4. From childcare to elder care, the Oak Brook BrightStar team is available to you 24 hours a day, 7 days a week. Proudly Serving Southeast DuPage County, including Burr Ridge, Clarendon Hills, Darien, Downers Grove, Elmhurst, Hinsdale, Lemont, Oak Brook, Oakbrook Terrace, Villa Park, Westmont, and Willowbrook.
  • 5. Jim Guzdziol, MBA and Phyllis O’Brien, RN | Owners After experiencing Phyl’s mother’s journey toward the end of her life, we were inspired to combine our career strengths and the BrightStar business model to bring a higher level of home care services to surrounding communities. Jim brings over 25 years of executive-level business experience, holding C-level positions for the past ten years. Phyllis has over 25 years experience as a registered nurse.
  • 6. Terri Grant | Branch Director “aI CNA and an EMT. healthcare field for over 15 years, starting out as have been in the I managed a Medicare-certified and private duty Home Health Agency in Tucson, Arizona for seven years providing quality care and service to patients and their families. Before joining BrightStar I managed a Chicago-based nurse staffing agency. I am excited to be working with BrightStar where I am able to continue providing quality service to Healthcare providers and our homecare clients, which I truly enjoy and am very passionate about. ”
  • 7. Anna Skrzypek, MSW/GCM | Director – Care Management “ As an MSW and case management attained in a wide range of in geriatric care social services professional with particular expertise social services settings over the past 15 years, I am adept at developing and implementing innovative, client-focused geriatric care programs to ensure clients have the best resources possible. I specialize in assisting the elderly and their families with long term care options and solutions with a focus on keeping clients in the community. By untangling complex issues, identifying resources and providing options that are safe, smart and appropriate, family systems can regain a sense of control and peace of mind. I am passionate about creating individualized solutions that maximize ” quality of life so individuals can experience a fuller, richer life.
  • 8. Maureen Wood | Director - Business Development “ My background includes lengthy tenures in business education and professional services management. As a result of my Board service for St. Paul’s House, a Health Care Center near Wrigley Field, I launched my “encore” career into serving this nation’s greatest generation. The last eight years I have focused primarily on marketing continuing care in a community setting. ”
  • 9. Maureen Wood | Director - Business Development “ My most recent assisted living andManagement Coordinator hasa new independent / position as Move memory care community for afforded me firsthand insight into the many challenges and difficulties seniors and their families face when transitioning from their homes to senior communities - the thought of downsizing, preparing to sell your home, the actual sale and physical move - can be daunting to say the least! I am a strong proponent of the BrightStar model because our focus is to support seniors by providing excellent care and services in the comfort of their own homes. As Dorothy from the Wizard of Oz said, “There’s no place like home. ”
  • 10. Melissa Gates, RN | Nurse Manager “ From 2001athrough 2006 I served our country in thethe ER, States Navy as Hospital Corpsman (Medic); working in United medical ward on board the USS John C. Stennis, and Pediatric Clinic. In the years following the military I worked in a pain clinic setting. I oversee the clinical aspects of the business which includes making supervisory visits to our private clients and truly enjoy providing one- on-one medical care to each of our patients. ”
  • 11. Marilyn Ferro, RN | Care Coordinator “ With a wealth of healthcare experience, both hands-on and administrative, my passion is providing each of my clients with the highest level of care possible. As an electro-diagnostic technician at the local community hospital and on weekends in a physician’s private practice performing specialized neurologic testing, I gained a solid neurological knowledge base and learned the value of patient education and compassionate care. Later, while managing a physician’s private specialty practice devoted to children with neurologic challenges, I completed my nursing degree. As a Care Coordinator my role is to assess each patient’s needs and provide recommendations, linkages to services and oversight of medical services to ensure an integrated approach to optimal care. Each client is treated as though they were my mom or dad. ”
  • 12. Brittany Ryburn | Scheduling / Staffing Manager “ I received my Medical Administrative Assistant Certification from Olympia College and have four years experience in scheduling coordination and medical office administration. My role is to match the skills, personality and availability of our field staff with the needs of each client. Job #1 is to be sure that each of our staff members knows where they need to be and when to be there. In the healthcare business, our clients’ needs change with every passing hour. How’s that for job security! ” Deanne Ciullo | Human Resources Manager “ Withfield, my focus is to ensure our employee and staffing in the medical over eight years experience in recruiting screening and credentialing meets the high standards of the Joint Commission. I am also attending Lewis University in the evenings to finish my Bachelor of Arts in Human Resource Management. ”
  • 13. Services As a leading Home Care provider, BrightStar Naperville / Oak Brook is now introducing Care Coordination to help clients and families maintain their independence while dealing with the complex issues surrounding age related vulnerabilities. BrightStar’s professional approach uses registered nurses and social workers to assist elderly clients and their family members with recommendations, linkages to services and coordination of care based on individual needs and preferences.
  • 14. Our Home Care Coordinators can help clients and families cope with the challenges of aging by: • Offering education, support, and advocacy to individuals and families transitioning between care settings • Writing a care plan and ensuring it is being followed • Monitoring and coaching in-home help • Identifying unmet needs • Making sure things are going well and alerting families of problems Benefits of these Services • Managed health outcomes and costs • Reduced hospitalizations / re-hospitalizations • Smoother transitions between different medical settings
  • 15. Homecare and Medical Staffing Services Provided: Skilled (Medical) Care • 24-Hour High-Tech Care for Adults, Children and Infants • In-Home Blood Draws and Injections • Medication Set-Ups and Medication Reminders • Home Infusion • Wound Care • I.V. Therapy • Physical Therapy • Speech Therapy • Occupational Therapy • Social Services
  • 16. Personal Care / Companion Care • Alzheimer’s and Dementia Care • Personal Care Services • Bath Visits • CNA Caregivers • Companion Caregivers • Respite Care • Shopping and Transportation Services • Companion Services • Transportation • Live-In Arrangements • Nanny, Baby Sitting, Childcare Services • Newborn/Multiples Care • Light Housekeeping/Meal Prep
  • 17. Staffing Solutions: • RN/LPN/CNA/MA/MSW Staffing • Medical Office/Clinic/Lab Personnel • Mobile Phlebotomy • School/Corporate Campus Nurses • School Social Workers • Eval-to-Perm, Temp-to-Perm • Direct Hire
  • 18. Ask about our additional professional geriatric care management services: • Objective, comprehensive evaluations and plans • A single point of access to a wide range of eldercare options • Expert help in determining proper placement when homecare is no longer an option • Liaison service for families living at a distance • Time and money saving expertise • Assistance/mediation at times of crisis • Counseling and support VISIT OUR GERIATRIC CARE MANAGEMENT SERVICES WEBSITE
  • 19. Testimonials “All of your CNAs and nurses providing continuous care hospice staffing for my father are first-rate and genuinely care about their patients as well as family members. Everyone I met from BrightStar acted as though they were members of the hospice team and I believe it’s a testament to your organization. I wanted to reach out to you to applaud you for your great work and to ensure that all the staff at BrightStar receive the recognition they deserve.” – John, May 2010 “During a difficult transition period in caring for my mother, I was fortunate to be referred to BrightStar. I found the people at BrightStar to be immediately accessible, flexible in their scheduling and accommodating to our specific needs. I would not hesitate to recommend BrightStar to a friend.” – Judith, April 2010 For More Testimonials
  • 20. For more information please visit BrightStar Care of Oak Brook, Illinois Jim Guzdziol & Phyllis O'Brien 1415 W. 22nd Street Tower Floor Oak Brook, IL 60523 Phone: (630) 571-5555 Fax: (630) 571-5556 Web: http://www.brightstarcare.com/oak-brook-brightstar/ Blog: http://www.brightstarcare.com/oak-brook-brightstar/blog/