1. Sean Majors
108 Redbud Lane
Belton, MO 64012
Work in Human Resources with UPS. Duties include processing potential
candidates for management positions, both full time managers and part time
managers. Answered phone calls from UPS employees about benefits and
general inquiries. This included on how to navigate UPS websites and requiring
assistance to UPS employee for recommendation for internal employment.
Advised local Human Resources Supervisors or Manager on results of
assessments for UPS employee. Controlled DOT records for UPS drivers.
Updated personal files for UPS drivers of passing for DOT physicals.
Work in customer service, physician referrals, well life programs. Answer
questions via phone calls placed into the Saint Joseph, Saint Mary’s Call
Center. Input physicians insurance accepted via Centuras Systems. Set
appointments for clients of well life and related classes for the Hospital.
10+ years of LTL, TL, Customer Service. Call Center Experience Specialized
Trucking and small package service
Excellent written and verbal communication skills, with an eye for detail
Extremely productive in a high volume, high stress, environment
Proficient in obtaining low cost carrier for freight movement.
Highly productive in the use of Office 2000 Professional
Self starter with a can do attitude
May 2011 - July 2016 United Parcel Service (UPS)
Dec. 2009 - May 2011 Carondelet Health Care
Call Center at Saint Joseph and Saint Mary Hospitals
Oct.1998 - Feb. 2009 YRC Logistics
2. Logistics Coordinator II
Worked for YRC Logistics formally known as Yellow Transportation.
Coordinated LTL shipments and TL shipments for clients under YRC Logistics
Worked closely with LTL Carrier ABF, Roadway, Yellow R&L Carrier, Dayton
To obtain the cheapest rate for YRC Logistics clients.
Systems used were Power TMS, Airtrak, OAG, Microsoft Work, Excel, Access
Answered inbound calls in support of customer needs.
Reviewed and issued audits on account information and processes.
Conducted business reviews for clients with YRC Logistics
Held positions in Shipment Planning, Shipment Tracking, Compliant Control
Select Logistics Services, Operation Management.
Certification Of Accomplishment
Dangerous Goods Regulations Training from 2001-2008
Customers Service Skills Workshop
Air Cargo Security Training
Effective Business Writing
Work well in team environment
Devoted worker and on time