1. SEAN HENCHEY
5429 Crystal Court Ÿ McKinney, TX 75070 Ÿ (214) 674-0698 Ÿ sean.henchey@gmail.com
PROFESSIONAL SUMMARY
Licensed Loan Officer/ Certified Mortgage Planner with 15+ years of sales and customer service experience in
the mortgage industry seeking to transition into a Sales Representative or Account Management role. Looking
to leverage extensive experience selling and servicing the sale of mortgage products to clients nationwide. Well-developed
skills in all aspects of new business development, including scheduling appointments, performing client
needs assessments, selling features and benefits of products and services, overcoming objections, closing sales, and
performing general account management. Dedicated leader with a demonstrated ability to build strong relationships
with key company executives and ensure client retention by implementing Clients for Life (CFL) strategy.
AREAS OF EXPERTISE
Customer Service
Building Relationships
Clients for Life (CFL) Strategy
Client Needs Assessments
Selling Features and Benefits
Staff Training & Mentoring
Overcoming Objections
Benefit Analysis
Marketing Strategy
PROFESSIONAL EXPERIENCE
W.R. STARKEY MORTGAGE, LLP, Plano, TX 2013 – Present
Licensed Loan Officer/ Certified Mortgage Planner
• Originate conventional, FHA, VA, and jumbo loans in Texas, guiding clients from loan application to closing.
• Perform all aspects of new business development, including scheduling appointments, performing client needs
assessments, selling features and benefits of products, overcoming objections, and closing sales.
• Maintain extensive knowledge of all loan programs, provide guidance on loan risks and benefits, assist clients
with determining a suitable program for their needs, and sell mortgage products to qualified customers.
• Take complete loan applications and analyze applicant information to determine client qualification.
• Gather all initial documentation required based upon the applicant’s selected loan program and application,
including all disclosure requirements.
BRENNAN MORTGAGE GROUP, Dallas, TX 2004 – 2013
Operations Manager/ Licensed Loan Officer/ Certified Mortgage Planner
• Oversaw all day-to-day operations for the mortgage group.
• Originated conventional and VA loans in multiple states, guiding clients from loan application to closing.
• Performed all aspects of new business development, including scheduling appointments, performing client
needs assessments, selling features and benefits of products, overcoming objections, and closing sales.
• Maintained extensive knowledge of all loan programs, provided guidance on loan risks and benefits, assisted
clients in determining a suitable program for their needs, and sold mortgage products to qualified customers.
• Developed and implemented marketing strategies to capture new clients.
• Worked directly with lenders.
• Implemented the Clients for Life (CFL) strategy.
CAPITAL MORTGAGE, Plano, TX 2003 – 2004
Licensed Loan Officer/ Certified Mortgage Planner
• Originated conventional and VA loans in multiple states, guiding clients from loan application to closing.
• Performed all aspects of new business development, including scheduling appointments, performing client
needs assessments, selling features and benefits of products, overcoming objections, and closing sales.
• Maintained extensive knowledge of all loan programs, provided guidance on loan risks and benefits, assisted
clients in determining a suitable program for their needs, and sold mortgage products to qualified customers.
• Built long-term relationships with major lenders, including Legacy, AME, Sun Trust, Countrywide,
Homecomings, Washington Mutual, Long Beach, Bank of America, World Savings, and more.
• Developed and implemented marketing strategies to capture new clients.
• Implemented the Clients for Life (CFL) strategy.

2. SEAN HENCHEY
5429 Crystal Court Ÿ McKinney, TX 75070 Ÿ (214) 674-0698 Ÿ sean.henchey@gmail.com
OMNI MORTGAGE, Plano, TX 2000 – 2003
Licensed Loan Officer/ Certified Mortgage Planner
• Originated conventional and VA loans in multiple states, guiding clients from loan application to closing.
• Performed all aspects of new business development, including scheduling appointments, performing client
needs assessments, selling features and benefits of products, overcoming objections, and closing sales.
• Maintained extensive knowledge of all loan programs, provided guidance on loan risks and benefits, assisted
clients in determining a suitable program for their needs, and sold mortgage products to qualified customers.
• Built long-term relationships with major lenders, including Sun Trust, Matrix, Bank of America, Broker Source,
Homecomings, Chase, InterFirst, Sebring Capital, World Savings, and more.
• Mentored and trained new loan officers on the mortgage process, the Clients for Life strategy, and building
strong relationships with major lenders.
• Helped develop and implement marketing strategies using the latest technology.
PRIME LENDING, INC., Dallas, TX 1998 – 2000
Loan Officer/ Mortgage Banker
• Originated conventional, FHA, and VA loans in Texas, guiding clients from loan application to closing.
• Performed all aspects of new business development, including scheduling appointments, performing client
needs assessments, selling features and benefits of products, overcoming objections, and closing sales.
• Maintained extensive knowledge of all loan programs, provided guidance on loan risks and benefits, assisted
clients in determining a suitable program for their needs, and sold mortgage products to qualified customers.
• Worked with major lenders, including Hibernia, Bank of America, Homecomings, InterFirst, First Union, World
Savings, Chase, Prime Lending, Washington Mutual, and more.
• Developed and implemented marketing strategies to build a client and referral base.
DEFENSIVE CONCEPTS, LLC, Dallas, TX 1994 – 1998
Certified International Trainer
• Provided close quarters combat training for law enforcement, U.S. military and Special Forces, private
security, and Fortune 500 companies in the U.S. and abroad.
GLOBAL TAN, INC., Dallas, TX 1992 – 1994
Co-Owner/ Sales Operations Manager
• Planned, coordinated, and directed the start-up of 2 tanning salons from inception to opening.
• Oversaw all day-to-day operations at both business locations.
• Developed and implemented a comprehensive sales program and conducted all sales training.
• Implemented procedures for accurate record-keeping and accounting.
• Developed and implemented marketing and advertising strategies.
EDUCATION
UNIVERSITY OF NORTH TEXAS COLLEGE OF BUSINESS, Denton, TX
Business Coursework
LICENSE & CERTIFICATION
Licensed Residential Mortgage Loan Originator, 1999
VA #489001-00-00-8
Certified Mortgage Planner, 2002
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint & Outlook, Act! CRM software, Point loan origination software, RELAY Conductor