Hawaii’s BBB
Our Vision:
An ethical marketplace where
buyers and sellers can trust each other
Our Mission:
To be the leader
in advancing marketplace trust
Hawaii’s Business Relations Consultants
We accomplish this mission by:
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Creating a community of trustworthy businesses
Setting standards for marketplace trust
Encouraging and supporting best practices
Celebrating marketplace role models
Denouncing substandard marketplace behavior

BBB History
Today, there are more than 100 offices in the
United States, Canada and Mexico, providing
more than 150 million instances of service
annually. BBB is committed to the belief that
most marketplace problems can be corrected
through voluntary self-regulation and holds
organizations accountable to the highest
standards of honesty in their activities.
BBB has earned the confidence and gratitude of
the American public and provides programs and
services that support consumer and business
decision making.

BBB Accreditation
Since 1912, the BBB has served consumers and businesses as an authority on trust in
the marketplace. When invited to seek accreditation with Hawaii’s BBB, businesses
agree to follow the highest degree of business ethics.
We remain neutral while providing reviews that addresses the integrity and
performance of an accredited business. In addition, the BBB provides an array of
benefits that include:
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Online Presence in the Marketplace
Search Engine Optimization
Statewide Exposure
Business Ethics Promotion
Sponsor & Co-brand Opportunities
Dispute Resolution
Hawaii’s BBB takes pride in helping consumers find trustworthy businesses throughout
the state in our local marketplace.

BBB Business Review

Standards for Trust
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Build Trust
Advertise Honestly
Tell the Truth
Be Transparent
Honor Promises
Be Responsive
Safeguard Privacy
Embody Integrity