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Sean Bentley
42656 Capitol
Novi, MI 48375
Email: L.SeanBentley@yahoo.com
Phone: 248-747-2640
Career Summary
Results proven property management and operations executive with a demonstrated ability to
generate revenue, control costs, streamline business processes, and improve profitability. Over
16 years of diverse experience in property management and multi-unit operations. Possess
well-developed analytical and strategic decision making skills, with the ability to motivate and
direct others perform to their utmost potential.
Work Experience
World Class Capital Group, LLC Columbus, OH
2014-Present
Regional Property Manager
Responsible for daily operations of 12 commercial, retail, and self-storage properties in Ohio
and New York.
 Oversee all aspects of financial budgets, P&L statements, expense control, cash flow,
and month-end reporting to investors and executives.
 Promote and maintain positive relations with tenants and prospective customers.
 Utilize extensive knowledge in lien laws and collection processes in multiple states,
leasing, lease presentation, and audit processes.
 Establish and manage partner and vendor relationships daily and negotiate best practice
pricing.
 Accountable for innovating sales training program which improved retail penetration
across the region by 50% in 12 months.
 Increased revenue by 8% and net operating income (NOI) up by 5% in 6 months.
 Responsible for reducing department expenditures by 10% over a one-year period by
restructuring operational procedures.
 Developing new lead generation and promotional strategies for adopting key
commercial accounts, which increased customer base by 15%.

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Advance America Farmington Hills, MI
12/2012 - 03/2014
Divisional Director
Managed operations of 12 pay day loan centers across the Metro-Detroit area.
 Managed operations and retail sales of each center.
 Spearheaded business development and customer retention programs, which lead to an
increase in top line revenue by 10%.
 Ensured compliance with all federal and state lending laws, CFSA, FDCPA.
 Directed recruiting, talent acquisition, and training of all division positions.
 Managed budgets, expenses, and financial reports.
 Responsible for construction, contract negotiation, and continued maintenance of each
center.
 Facilitated successful monthly training sessions for all employees which was adopted as
standard operating procedure company-wide.
 Developed team members into greater roles and responsibilities, and increase
productivity by motivating the team to achieve outstanding results.
Amsdell Companies/U-Store-It Phoenix, AZ/Novi, MI
11/2004 - 11/2012
Regional Property Manager
Managed operations of 70 commercial, residential, and self-storage properties across the U.S.
 Responsible for operations and revenue management of 70 commercial and self-storage
properties, with annual budget in excess of $65 Million.
 Implemented new business development and marketing strategies to increase brand
awareness, and sales, which allowed the organization to expand into additional markets
across the U.S.
 Ensured standards were being followed & districtmanagers were well trained, motivated, and
following guidelines.
 Achieved a turnaround of a region that was operating belowexpectation and turned it in to
operating above budget in less than 9 months.
 Analyzed and evaluated business processes, and created improvement programs to
increase occupancy and revenue, while loweringcosts.

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Public Storage Troy,MI
04/2002 – 11/2004
District Manager
Managed a district of 10 self-storage properties across the Metro-Detroit area.
 Responsible for complete to day operations of 10 storage facilities within the greater
Detroit area.
 Oversaw an annual Budget of over $9 Million.
 Aided other regions for sales training and operations streamlining.
 Achieved 5th best performing District award out of 172.
 Maintained the highest levels of customer service to drive the market.
 Outperformed all budget expectations.
Pizza Pizza Toronto, ON
1998 – 2002
District Manager
Directed a region of 24 Pizza locations, both corporate and franchised.
 Trained franchisees on how to grow their businesses through strategic sales and
marketing initiatives, maximizing performance, expanding delivery zones and proper
staffing levels.
 Managed budgets, profit and loss statements, and revenue generation.
 Responsible for adherence to franchise agreement and ensuring compliance to all
company operating procedures.
 Oversaw training and development of franchisees and corporate managers.
 Conducted business performance reviews and monthly/quarterly audits and evaluated
franchisee performance.
 Ensured product quality, customer satisfaction and retention.
 Sourced and recruited new franchisees for the organizations growth.
Education
1986-1988 McGill University Montreal, Quebec
M.A. – Mathematics
1982-1986 McGill University Montreal, Quebec
B.A. - Mathematics
 Minor in Business Management

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Proficiencies
 Yardi, Centershift, All Micro Soft Applications
Certifications
 Certified Property Manager
 Currently Enrolled in Michigan Real Estate License