1. Scott Roberts, page 1 of 3
Scott T. Roberts
118 David Road, Wilmington, DE 19804
Cell: 302-354-2605 stroberts77@gmail.com
Summary
Dynamic sales professional experienced with business to business sales, consultative selling and business
development. Effectively multi-tasks and balances customer needs with company demands. Efficiently
builds loyalty and long-term relationships with customers, while consistently reaching sales targets.
Highlights
 Exceptional time management
 Self-sufficient
 Goal-oriented
 Dependable and reliable
 Proven sales track record
 Accomplished in relationship selling
 Adept at closing sales
 Strong work ethic
Accomplishments
 Achieved over 95% sales close-rate in the Industrial Equipment Industry
 Generated over $1 million in revenue across both a national and international territory
 Grew business by 217% in one year through the recreation of a marketing brand, establishing
relationships with key national accounts, and implementing sub-dealership programs for the
Western United States
Relevant Professional Experience
Precision Color Graphics, Wilmington, DE
Client Relations and Business Development – Feb 2016 to Oct 2016
 Responsible for new business development of custom digital print services including large
format, signs and banners, display, and fleet vehicle graphics in the Delaware territory
 Aggressively sought out new business via variety of tactics including cold calling, networking,
and social media, then created and delivered sales presentations, proposals, and bids
 Worked closely with client marketing managers to take projects from concept to print and
managed project schedules to guarantee design needs were met on time and within budget
 Delivered exceptional account service to strengthen customer loyalty including personally
delivering finished products to key accounts
 Created company social media sites and content marketing strategies to successfully target
decision makers
 Established 20 new accounts in only 8 months through successful client development
Corporation Service Company, Wilmington, DE
Inside Sales Representative / Account Manager – Jan 2015 to Feb 2016
 Responsible for helping small business owners across the country form their Corporation, LLC,
or Non Profit by gaining customer trust to guide them through the process
 Used a consultative approach in building customer confidence to deliver the best solutions for
them while implementing effective closing skills
 Made outbound calls to leads and current customers and handle inbound phone volume

2. Scott Roberts, page 2 of 3
 Multitasked and navigated multiple computer systems
 Cross-sold products and services with effective communication, both verbally and via email
 Communicated and developed rapport with current customers and new customers
Parcels, Inc., Wilmington, DE
Lead Courier – Jan 2010 to Dec 2014
 Responsible for the 25 member courier team for the delivery and retrieval of documents for the
legal and corporate community within Wilmington, DE
 Planned and organized routes within territory to maximize efficiency and time in the field
 Collaborated with members of other departments to meet deadlines and customer requests
 Consistently met and exceeded customer expectations for timely service and accuracy
 Provided back-up for inside customer service representatives and dispatcher when needed
 Trained new employees on company courier policies and service level standards
George Products Company, Inc., Middletown, DE
Sales Representative – Sep 2008 to Feb 2009
 Responsible for the sales of optical inspection systems for the Metal Fabrication Industry
 Contacted new and existing customers to discuss how specific products could meet their needs
 Territory included the Mid-Atlantic region, Washington State and Oregon
Nabertherm, Inc., Wilmington, DE
Key Account Manager – Mar 2004 to Apr 2008
 Initially provided administrative and sales support for Nabertherm’s Custom Furnaces and Kiln
Systems for industrial and small business use
 Resolved technical service issues and coordinated logistics of furnaces and related equipment
from Germany to customers in the US
 Promoted to key account manager after 12 months
 Generated over $1 million in revenue in 1 year across both a national and international territory
 Achieved more than a 95% sales close-rate in Nabertherm’s Arts & Crafts Division and more
than a 98% sales close-rate in the Spare Parts Division in 2007
 Grew Arts & Crafts business by 217% in one year through the recreation of a marketing brand,
establishing relationships with key national accounts, and implementing sub-dealership programs
for the Western United States
Additional Experience
Scholarly Resources, Wilmington, DE
Administrative Assistant, Sales Department – Jan 1999 to Mar 2004
 Provided complete sales support to the national publishing company’s sales force, including
customer service and key account follow-up
 Increased sales of classroom textbook adoption by faculty through targeted telephone sales
Archer Management Services, Potter Anderson & Corroon LLP, Wilmington, DE
Mail Room Supervisor – Nov 1997 to Dec 1998
 Responsible for the supervision of mail clerks and the coordination of local deliveries

3. Scott Roberts, page 3 of 3
 Provided facility management and complete mailroom service for large law firm
 Trained new employees
Pak Mail, Wilmington, DE
Manager – Nov 1991 to Dec 1996
 Supervised franchise packing and shipping store, including hiring and training of employees,
premise maintenance and inventory regulation
Education
Delaware Technical & Community College – 1994-1995
Wilmington High School – 1992