1. Detail process of
coaching and mentoring
BY
SAVITA PATIL

2. What is coaching?
• Coaching, is a teaching, training or development
process in which an individual gets support
while learning to achieve a specific personal or
professional result or goal.
Or
• Coaching is…
"a process that enables learning and development
to occur and thus performance to improve.
Or
• It is providing of performance advice and the
facilitation of performance improvement or
transformation

3. What is Mentoring?
• Mentoring is...
"off-line help by one person to another in
making significant transitions in
knowledge, work or thinking“
Or
• Mentoring is a powerful process and an
effective approach in helping individuals in
developing their careers. Mentoring is a
partnership between the mentor and the
mentee who share similar experiences or who
are in the same field of work.

4. Why Coaching and Mentoring is
Important?
• The importance of coaching and mentoring
extends broadly from the coach / mentor to the
learner and the organization as a whole.
Benefits to the Coach or Mentor
 Increased job satisfaction
 Further enhancement of their own skill level
 Advantage of their own professional development
 Enhanced skill in problem analysis and strategic
 thinking
 Develops self-esteem

5. Benefits to the Learner
 Increases self-confidence and self-esteem
 Promotes professional career growth
 Enhances skills
 Identifies weak areas and turns them into potential
successes
 Develops good relationship with the supervisor
 Enhances problem analysis
 Reduces the feeling of low self-worth and
frustration
 Provides an opportunity to think about a better
work role and career
 Gives a focused attention in the aspect of training
and
development

6. Benefits to the Organization
 Higher employee retention
 Competitive advantage with more skilled and well
performing employees
 Increased skill set and knowledge levels of the
people
 Greater chances of attaining goals
 Succession planning
 Full utilization of human resources
 Enhancement of communication within the
organization
 Strengthening of company culture and ethics

7. Coaching as a Process
• The four major steps in the process of
coaching are:
1. Observation
2. Discussion
3. Active Coaching
4. Follow-up

8. Mentoring Process
• For a successful mentoring
relationship, a four-step process may be
used as guide:
1. Building the relationship
2. Negotiating agreements
3. Developing the mentee
4. Ending the relationship

9. Differences between mentoring
and coaching
• Mentoring
• Ongoing relationship that can
last for a long period of time
• Can be more informal and
meetings can take place as and
when the mentee needs some
advice, guidance or support
• More long-term and takes a
broader view of the person
• Mentor is usually more
experienced and qualified than
the ‘mentee’. Often a senior
person in the organization who
can pass on
knowledge, experience and
open doors to otherwise out-of-
reach opportunities
• Focus is on career and
personal development
• Coaching
• Relationship generally has a
set duration
• Generally more structured in
nature and meetings are
scheduled on a regular basis
• Short-term (sometimes time-
bounded) and focused on
specific development
areas/issues
• Coaching is generally not
performed on the basis that
the coach needs to have direct
experience of their client’s
formal occupational
role, unless the coaching is
specific and skills-focused
• Focus is generally on
development/issues at work

10. THANK YOU