1. Power Point Presentation POLYTRON PERUSAHAAN INDUSTRI ELEKTRONIK MERAMBAH DUNIA 100% INDONESIA Disusun oleh : Satria Priatna DOSEN : Dr. Waseso Segoro, Ir, MM
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12. Quality Satisfaction Score (QSS) Perceived Best Score (PBS) Value Satisfaction Score (VSS) Expectation Score (ES) Total Satisfaction Score (TSS)