1. SATISH NAKKA
Cell# 7767033835 Email: satishnakka13@gmail.com
Career Profile:-
Objective - Lookingfora positionas ProjectLeadinthe area of Application Support(L3) or TestSupport
(L2) ina companythat requiresandvalueshighlevelof workethics, combined withtechnical know-how
skillsandeffective interpersonal communication.
Professional Summary:-
 I have total 13.5 yearsof IT experienceoutof these 7 yearsindata providersolutionsinGIS
domain andrest more than 6.5 yearsinapplicationsupportarea intelecomdomain atonshore
and offshore.
 Highlytalentedandresults-drivenasAssociate TechSpecialistwithmore than 6.5 yearsof
experience possessingexceptionalanalysisand supportforvariousATTorderingandbilling
relatedapplications;experienced.
 In variousareas’Analysis,troubleshooting,debuggingandresolvingthe issuesintimelymanner.
 SuperiorabilitytograspthingsandVeryquickinadoptingnew technologies.
 Good exposure inUNIX,PERLand SHELL scripting.
 Good knowledgein Oracle 8i inUINIXenvironment.
 Good exposure on BMCremedies TicketingTool introuble managementarea.
 For EDGE applicationrecentlystartedtoworkinSystemTesting(functional Testingarea).
 Good exposure withTestingToolssuchasSOAP UI, ALTOVA XML Spy.
Certifications and Trainings
 Auto CAD 12 courses completed from ET&T Corporation (May 1997 to August 1997).
 STAAD III course completed from CAD / CAMInfoTech. (Feb 1998 to March 1998)
 Software testing course completed from Nageswararao institute. (April 2007 to August 2007)
Professional Experience
TechMahindraLtd ATLANTA,GA 2015 (April) –Present(Onshore)
TechMahindraLtd PUNE, MH 2013 (July) – 2015 (Feb) (Offshore)
TechMahindraLtd PISCATAWAY,NJ 2011 (January) – 2013 (July) (Onshore)
TechMahindraLtd PUNE, MH 2008 (Nov) – 2011(January) (Offshore)
ANDData (I) Pvt.Ltd PUNE, MH 2007 (Sept) – 2008 (Oct)
ProkarmaSoft Tech HYDERABAD,AP 2007 (Feb) –2007 (Aug)

2. ANDData (I) Pvt.Ltd PUNE, MH 1999 (Sept) – 2006 (Nov)
Projects Profile:-
Project Name : TB-TEST-SP-LS
Client AT&T
Role Associate Tech Specialist
Organization Tech Mahindra, India
Duration (10/2014) – Till Date
Team Size 06
Database : Oracle Server,
Tools : SOAP UI , Altova XML spy, Putty
Os: Windows (95/98/XP), Unix, Linux (Red Hat & Sues)
Project Description
The applicationssupportedbywebsimgrow asitspopularityincreases.Byfarthe most active
projectisBBNMS-LS butwe also supportIDIS/Canopi,RMS,SDAF,eScore,Halo,andGamma.The
websimteamleadprovidesinputduringfeature estimation.
Websimworkfallsprimarilyintoseveralcategories
(a) Testsupport
(b) Release enhancementsviawebsimconfiguration
(c) Websimtool feature enhancements
(d) Developandsupportauxiliarywebsimframeworks.
(e) Collaborationwithothertestingframeworks.
(f) Statuscall withClientonweeklybasisforthe reviewof the issueswhichwerereportedinentire
week.
Contribution
As a teammember,wasresponsible for
Websim Test Support
A large part of websim activity (about 35 percent) is daily support for testing in the supported projects.
For that the websimteamhasa dedicatedTier-1persontorespondtorequestsfromthe user
community.The primaryuserbase of websimistesters,suchassystemtest,performance test,and
integrationtest.Occasionallythereisneedtosolve problemswithmachine tomachine interaction
fromautomationframeworks.

3. Tier1 dutiesinclude:
1. covermost of the activitybutwhentestteamshave issues
2. maintaina detail recordof all supportrequestsviaatracker and hostsweeklyretrospectivesof
activitybyreviewingtrackerlogs
3. maintainWIKIwithenvironmentandsimulatorconfigurationdetailsfortestteamstoreference
4. Provide trainingandon-boardingassistance asnew testersbegintouse websim.
Websimrelease enhancementsviaconfiguration
From release torelease eachapplicationfeature teamdefinesthe new interfacesaswell asthe
changesinexistinginterfacestomatchfeature contentforthe new release.Websimdevelopersadd
configurationparametersintothe existingwebsimframeworkthatdoesnotrequire code changesin
the websimapplication.Mostinterface interactionsare table-drivensomanyfeature needsare
handledbychangesscripts,rules,queues,namespaces,andXpaths.
Occasionallyafeature will require additional websimapplicationcode.Whenthatcode isnot
significantthe workisincorporatedintothiscategory.The release enhancementworkcanvary
greatlydependingonthe size of a release.Releaseenhancementstake anaverage of 35 percentof
developmentresources.
Withthe numbersupportedapplicationsandenvironmentsgrowingthe websimteamneedsto
define abroad-basedconsistentapproachtointerface change control.Eachfeature requiring
specificconfigurationinwebsimneedstobe trackedmethodicallyacrossall environmentswhere
thisconfigurationenhancementneedstobe applied.Inmostcasesthe websimconfigurationhasto
be alignedtoa specificbuild,aparticulardropof the code,or iterationinaAGILE epic.Applyingthe
configurationaheadof itsintendeduse cancause teststo fail,includingsanitytests.Likewise a
simulatorinterface updatenotreadywhenthe code isinthe buildwill blockessentialtesting.
Websimtool feature enhancement.
Virtuallyall developmentworkisproposedforthe Websim 2.0implementation.The Websim2.0
usage isextremelylow andthe systemitself isnotmature enoughtosupportwholesaletestingin
large applicationssuchasBBNMS-LSand Canopi.Currentwebsimdevelopmentresourcesare
focusedonthe successof testing existingapplicationsforthe releasebeingdeveloped.Thisleaves
verylittle time forcomprehensive developmentof new featuresinWebsim2.0.
Comprehensiveimprovementsare necessaryisavarietyof areasinorderto supportthe level of
testingsophisticationuserscurrentlyexpectedinclassicWebsim(1.0).A fundamental direction
needstobe set byseniorleadershipinfavorof Websim2.0 inorderto justify necessarywork.Even
if the major directionisWebsim2.0the elapsedtime andworkeffort toachieve arobust,stable,
and flexibleversionwouldbe verylong.Inthe meantime some software updatestothe existing
websim(1.0) systemwill be neededtoaccommodate feature requirementspriorfull rolloutof
Websim2.0

4. Project Name : TB-BOA-OT-USM-SDP Support
Client AT&T
Role Associate Tech Specialist
Organization Tech Mahindra, India
Duration (01/2011) – (10/2014)
Team Size 06
Database : SQL Plus:Oracle Release 8.1.7.0.0
Tools : IC Tool (Java),Attachmate extra, ReflectionSuite,BMCremedyTicketingTool,Putty
Os: Windows (95/98/XP), Unix, Linux (Red Hat & Sues)
Project Description
The projectis a businesshours(8*5) machine critical applicationssupportforAT&TwhichincludesDaily
reportsfor staticsforAT&T andDevelopmentteams.AlsoweeklyandMonthlyreportstoidentifythe
quantityof productionissuesticketdataforanalysis.
Contribution
As a teammember,wasresponsible for
 Handlinga teamof 6 resourcesincludingonshore andoffshore.
 ProjectmanagementactivitiessuchasCall Tree,access relatedissue like if new
resource joinsincurrentteam.
 Performingthe analysisandworkingonproductionrelatedticketsondayto day
environment.
 Preparingthe dailyticketanalysisandreports.
 WeeklyanalysisandMonthlyanalysisreports.
 Addressingclientinstatusmeetingswithteam.
 Pointof contact for currentprojectapplicationsfromonshore andoffshorelocations.
 Workedon SSA customerunplannedrequestforalmostone month.
 InteractionwithotherAppssupportsgroupswheneverrequired.
 Performingthe analysispartwhenrequiredoncomplicatedissues.
 Workedat Onsite Since Jan2011 to July2013 for currentproject.
Project Name : ASM (Application Support Management) – Enterprises
Client AT&T
Role Senior Technical Associate
Organization Tech Mahindra, India
Duration (11/2008) – (01/2011)

5. Team Size 08
Database : SQL Plus: Release 8.1.7.0.0
Tools : Java tool
Os: Linux
Project Description
The EMAS Enterprise isa24*7 Support applicationsupportforAT&TwhichincludesDailyEODbillingfor
differentmarkets,MonthlyBillingcycle anddailyperformanceandsystemhealthcheck.
Contribution
As a SeniorTechnical Associate,wasresponsible for
 Performingthe startupchecksondailybasisfordata mart applications,citrix
applicationsandlotusnotesapplications.
 Providingthe applicationstatusonweeklybasisonclientstatuscalls.
 ProvidingTechnical Supportforall applicationsin24*7 environments.
 Providingthe oncall supportas perUS businesshours.
 ReportsGenerationforstatistic’spurpose.
 Performingthe WeeklyandMonthlyProductionProcess.
 Resolvingdaytodayuser issuesandadheringtoprescribedSLA.
 Resolvingthe daytoday userissuesindatabase applications.
 Handlingthe outage calls.
 Handlingthe CR’swhenthere isanyapplicationcode deploymentinproduction
servers.
Project Name : Global Address Data
Client Automotive Navigation Data, Netherlands
Role Database Administrator
Organization AND DATA, India
Duration (09/2007) – (10/2008)
Team Size 08

6. Database : SQL Plus: Release 8.1.7.0.0
Tools : Java tool , Make Files, Shell Scripts and Perl
Os: Unix and Windows XP
Project Description
Product Release Data is the part of AND Route Planner 2010. Testing of data is done by
manually and customizing tools. We modify the Shell scripts as per requirements to test the
Drawings & Images. The data is in Geographic data files(GDF) format which guides the
customer when the customer needs data.
Contribution
As a Database Administrator of the Address database was responsible for the follows:
 Planning of release.
 Testing of sample Source Data (raw address data) before acquiring from Suppliers which
is in different formats (.csv, .xls,.txt, .dbf , .tri, tab-separated, fixed-width,etc).
 Converting the source data into intermediate format by creating Perl/Shell scripts on
UNIX.
 Database management like,manipulating Postal Address Data of each country using
Make files,Perl and Shell programs and compiling them to AND’s book format for AND’s
Clavis Suite and XML Services solution.
 Primary testing of AND’s book using Manual & Automated tools.
 Releasing book to Quality for detailedtesting. Correcting the feedback from Quality &
again issue the book for testing.
 Maintaining Statistics, Release Notes
 CD burning of Final Product.
 Deliveryof a Product.
Project Name : Pro Utility Management System
Client Pro Utility Management System
Role Quality Assurance Executive
Organization Prokarma Soft Tech, India
Duration (02/2007) – (08/2007)

7. Team Size 10
Database : SQL Plus: Release 8.1.7.0.0
Tools : Java tool
Project Description
The projectis a utilitymanagementsupportforprokarma whichincludesDailydatabase billswill be
uploadedinclientwebsite forusage.The datawill be verifiedondailybasis.
Contribution
As a Quality Assurance Executive of the utility database was responsible for the follows:
 Using SQL Queries the daily production data tested with the business requirements.
 If any mismatches will found that that will be informed to client in charge.
 Once it is cleared that database will be upload into client site.
 That data will be checked in respective client’s sites.
Project Name : Global Address Data
Client Automotive Navigation Data, Netherlands
Role Database Administrator
Organization AND DATA, India
Duration (09/1999) – (11/2006)
Team Size 08
Database : SQL Plus: Release 8.1.7.0.0
Tools : Java tool , Make Files, Shell Scripts and Perl
Os: UNIX and Windows XP
Project Description
Product Release Data is the part of AND Route Planner 2010. Testing of data is done by
manually and customizing tools. We modify the Shell scripts as per requirements to test the
Drawings & Images. The data is in Geographic data files(GDF) format which guides the
customer when the customer needs data.
Contribution
As a Database Administrator of the Address database was responsible for the follows:
 Planning of release.

8.  Testing of sample Source Data (raw address data) before acquiring from Suppliers which
is in different formats (.csv, .xls,.txt, .dbf , .tri, tab-separated, fixed-width,etc).
 Converting the source data into intermediate format by creating Perl/Shell scripts on
UNIX.
 Database management like,manipulating Postal Address Data of each country using
Make files,Perl and Shell programs and compiling them to AND’s book format for AND’s
Clavis Suite and XML Services solution.
 Primary testing of AND’s book using Manual & Automated tools.
 Releasing book to Quality for detailedtesting. Correcting the feedback from Quality &
again issue the book for testing.
 Maintaining Statistics, Release Notes
 CD burning of Final Product.
 Deliveryof a Product.
 Worked as a team member, developedin-house Perl and Shell scripts for carrying out
the routine procedures and checks for the maintenance of the data.
 Digitizing the Road & Boundary networks and attributing the same according to the
AutoRoute Planner’s requirement.
Education
Degree University Year of Passing
Diploma in Civil
Engineering
Sri Venkateswara University,Tirupathi,Andhrapradesh (04/1997)