1. Employee Empowerment
By: S. SHAVANA BEGAM BBA., MBA
F. ROSLIN MARY
B.COM., MBA

2. Definition
 Empowerment: sharing varying
degrees of power with lower-level
employees to better serve the
customer.

3. 4 DIMENSIONS OF EMPOWERMENT
(ICMC)
 Impact
 Competence
 Meaningful
 Choice

4. Conditions necessary for empowerment
 Participation
 Innovation
 Information
 accountability

5. Life stage of empowerment
 Forming stage
 Storming stage
 Norming stage
 Performing stage
 Adjourning stage

6. Benefits
 Employer satisfaction.
 Helps to break down barriers &
improve understanding.
 Employees to perform better.
 Increases trust in the organization.
 Reduces O.H cost.

7. Complications
 Giving up control can be threatening to
some managers.
 Managers may not want to share power
with someone they look down upon.
 Managers fear losing their own place
and special privileges in the system.

8. Empowerment Process
 Determining the skill level
 Providing training as needed
 Coaching tasks
 Delegating tasks

9. To become empowered
 Take responsibility
 Share responsibility
 Enhance personal & team creativity
 Be prepared
 Maintain balance b/w work & life
 Do a job with enjoyment
 Keep learning