This document summarizes the services and facilities provided at the Onne Port Complex and Oil & Gas Service Centre in Nigeria. It discusses how the complex offers a safe, secure, and well-equipped base for international oil and gas companies to establish operations in Nigeria without having to deal with the country's infrastructure, security, and logistical challenges. The complex has world-class port facilities, a free trade zone, and apartments and services to meet companies' needs so they can focus on their core operations. It describes Intels, the company that operates the complex, and some of the major clients and industrial activities located there.

1. Supplement September/October 2015
& PROJECT FORWARDING INTERNATIONAL
Intels:
An oasis of calm
in West Africa
A Special Supplement

2. PROMOTIONALFEATUREINTELS
September/October 2015 Supplement www.heavyliftpfi.com2
T
he Onne port complex and services
centre in Nigeria’s Niger Delta is a
miracle of modern engineering –
built on what was a virgin swamp.
Nigeria has vast potential, but is a
difficult market too. Major headaches for
international oil and gas companies trying to
set up operations concern infrastructure,
security, logistics and bureaucracy.
Consider the steps needed to establish an
operation in Nigeria. Staff need a safe place
in which to live and work. Security is a
serious issue. Reliable supplies of electricity
and clean water are not guaranteed, nor are
dependable internet connections. And what
about equipment – cranes, forklifts and
other cargo handling items – not to mention
properly trained staff to handle them?
And assuming that the many issues can
be organised; how do you secure a lease on a
suitable plot of land that is in the right place?
Companies using us can concentrate on what
they do best – running their own operations
– not worrying about all the other issues.”
The Onne Port Complex is world class.
85 percent of vessels involved in Nigeria’s
oil and gas industry call at the port – 250 or
more oceangoing ships and over 4,800
supply ships per year.
The complex is also the largest and fastest
growing oil and gas Free Trade Zone
worldwide and a supplier park for the
energy industry.
Companies in Onne can find any service
or support they need, such as pipe coating,
vessel bunkering and supply, ship repairs,
catering, subsea equipment maintenance,
cargo handling, logistics, machinery
maintenance and repair, Customs clearance
or duty-free storage.
The complex’s efficiency means vessels
spend less time in port, which is especially
At Intels, the operator of the port
complex and services centre, staff say that
companies can leave Nigeria’s problems
behind when they enter Intels’ dedicated Oil
Service Centre in Onne – or its three other
similar facilities in Lagos, Warri or Calabar.
Sascha Kuehl, the company’s general
manager, describes it as: “A convenient, one-
stop service; Africa without the headaches.
An oasis of calm
in West Africa
The Onne Port Complex and Oil & Gas Service Centre
Federal Ocean Terminal, Onne.
Federal Ocean Terminal, Onne.

3. PROMOTIONALFEATUREINTELSwww.intelservices.com
www.heavyliftpfi.com Supplement September/October 2015 3
important in the oil and gas sector where
time is money. “Processes here are very fast,”
says Kuehl. “Customs is on site. Clients can
Customs-clear 24 hours per day, every day.”
Onne Freeport’s success has left the
government wanting to replicate it and it has
approved similar zones at Warri and Calabar.
With 160 generators in Onne, electricity
supply is not a problem. Internet connection
is amongst the fastest in the country. There
is no problem with land acquisition. Intels
has an option to renew its 25-year
concession for a further 25 years.
Safe living
Client personnel have access to the
country’s most comfortable and safest living
environment. It fully conforms to the oil
and gas industry’s standards and was one of
few locations in the Nigerian Delta to keep
operating during unrest in the area a few
years ago. It was the only operational base at
the port of Warri during that period and is
recognised as a ‘safe haven’ by ExxonMobil.
Intels operates several high quality
apartment complexes in Nigeria: A 981-
in charge of special projects.
Nearing completion is the Onne Port
Multi Centre. This will include a residence,
exhibition and conference centre and a
landmark restaurant; built to the highest
international standards, aimed at attracting
major regional oil and gas industry events.
The industry operators and service
companies at the Onne Oil & Gas Free
Zone include: ExxonMobil, Chevron, Total,
Cameron Valves, FMC, Bourbon, GE,
Baker Hughes, Addax Petroleum, Pipe
Coaters Nigeria, West African Container
Terminal/Maersk, West African Machinery
and Services, West African Catering, West
Atlantic Shipyard, Tenaris, Salma Nigeria,
and Kongsberg Maritime.
HLPFI
apartment complex at Onne, a smaller one at
Aba Road near Port Harcourt, Heliconia
Park in Port Harcourt and at Warri.
The site is monitored by CCTV 24/7.
The security system extends to GPS tracking
of trucks; and cars and buses transporting
personnel. International oil majors prefer to
use Intels’ transport for this reason.
ISPS compliant
Onne Port is fully compliant with ISPS,
the international safety and security
standard for ports. It has daily protected
convoys to and from offshore sites to
counter the threat of piracy. Since they
began, there have been no incidents, says
Captain Davor Dobrovic, Intels’ manager
Orlean Invest:
Power to the people
What does the average Nigerian worker want? Secure employment and access to
decent healthcare and education would probably top the list for most. Intels’
holding company, Orlean Invest Holding Ltd is doing its bit to give something to
local communities.
To avoid some of the problems that have beset industry and local
communities in the Niger Delta region, Orlean Invest works closely with the Onne
and Ogu communities. When it saw how much it was spending importing
thousands of employee overalls, it set up the Women’s Empowerment Centre in
Onne, to teach locals the skills to do this work – saving money and creating
jobs. 500 women have been trained and some have started local businesses.
Orlean Invest plans to produce t-shirts and polo shirts, too.
Building relationships
Orlean Invest is serious about building relations with local people, explains David
Alagoa, who is responsible for the community programme. “It is not just a small
unit buried away somewhere. It is one of the management’s top priorities.”
Community projects include local sports centres and sponsored tournaments,
roads, schools, water supplies, mobile health clinics and educational
scholarships. A programme to train around 50 graduates from the local
community for 12 months should lead to offers of employment in the company.
The company launched a group-wide training academy in 2013. With 20
regular courses and 18 specialist ones, it runs two or three courses in a typical
week and trains around 8,000 people a year, says Todd Bowler, training manager,
including slinging /rigging training, ICT, supervisory and management courses.
Along with the government, Intels’ oil and gas industry clients want to
improve safety standards and demand that staff can operate safely and
effectively. “There is greater awareness of global best practice,” Bowler says.
The academy will move into a purpose-built facility in Onne Port Multi
Centre, increasing flexibility and improving the standard of training further.
Intels also undertakes a wide range of safety training, adds QHSE manager
Simon Parker, adopting the best global practice and in line with oil and gas
industry standards. Intels is audited often by the major international companies.
The end result? In mid-August, Intels had gone 8 million working hours and a
full year without any lost time incidents – an impressive record anywhere in the
world, especially West Africa. Major tenant ExxonMobil says that Intels’ operation
has one of the best safety records, not just in Nigeria, but anywhere in the world.
Orlean Invest has many other real estate and other projects in Nigeria and
elsewhere, including the Eko Atlantic development to create a new city on
reclaimed land off Victoria Island. The company is part of a consortium
developing the Badagry port and free zone outside Lagos; and oil and gas
facilities in Angola and Mozambique are also being developed by Orlean Invest.
At Port Harcourt and Onne it has invested USD5 million in the road infrastructure.
FPSO Integration Yard
development in
progress, Onne.
Federal Lighter
Terminal, Onne.

4. PROMOTIONALFEATUREINTELS www.intelservices.com
September/October 2015 Supplement www.heavyliftpfi.com4
T
he Nigerian Government’s Oil & Gas
Free Zone Act of 1996 was the catalyst for
the development of oil and gas free zones
in the country.
Intels is the most successful operator of
such facilities in Nigeria, with the world’s
largest oil and gas free zone at Onne, plus
others in Warri and Lagos. Onne’s success is
due to it being conceived right from the start
as a public-private partnership, driven by the
private sector, says Subodh Bhalla, special
economic zones administrator.
Attractions of the free zone include:
• Freedom from state and local taxes and
VAT for qualifying goods.
• 100% foreign ownership is possible.
• Simplied employment for expatriates
• Goods can be imported without being
Customs-cleared or duty paid.
• No duty for goods imported into the free
zone, then exported out of Nigeria.
• Goods can be stored duty-free for an
indefinite period and they can be
assembled, disassembled and processed.
• Manufacturers can produce items and only
pay duty on raw material imports.
• Companies that add value to goods in the
free zone, without changing their basic
nature (e.g. pipe coaters) only pay 25%
duty on the finished goods when they are
imported fully into Nigeria.
• Companies do not need to obtain a Form
M from the Nigerian Central Bank –
normally a complex seven-stage process -
for goods in heavy Port Harcourt traffic –
particularly bad for outsize and heavy
loads, saving time, money; reducing the
risk of accidents.
• Imports to Port Harcourt International
airport can also enjoy free zone status –
moving under bond directly to the free
zone, as can items that move under bond
to other Nigerian free zones.
HLPFI
Intels, a 100 % subsidiary of Nigeria’s Orlean Invest,
was founded by chairman and ceo Gabriele Volpi in
1988. From small beginnings, with a leased site in
Onne port, the company has become the largest
logistics company in the Nigerian oil and gas sector.
Italian by birth, Volpi first came to Nigeria in 1976,
and is now a citizen along with his son, Simone,
managing director of Intels Nigeria Ltd.
Intels’ business started to take off when the
defunct Nicotes took out a five-year lease on the
Federal Lighter Terminal (FLT) in the then small
government-owned port of Onne. After the winding
up and dissolution of Nicotes, Intels acquired its
business and assets. Now, as well as Onne, Intels
operates ports at Warri, at Lagos through a joint
venture with Eko Support Services, and at Calabar.
One-stop shop
It is the only company in Nigeria able to offer a one-
stop shop including ports, cargo handling, dedicated
equipment and personnel, excellent accommodation,
as well ship agency services.
In 2008, Intels became the first, and so far only,
port operator in Nigeria to move away from day
labour, to giving workers permanent employment.
This had a positive effect on employee welfare
ensuring safety, training and quality levels are
maintained.
In a country where dock strikes are frequent,
Intels has lost no time at all to labour disputes
since implementing the programme.
Nigeria’s oil and gas industry faces unique
challenges, says Captain Davor Dobrovic. One, the
need to service both onshore and offshore sites,
means land and water logistics solutions are
required. Another is the need for major storage
areas for pipes and other material. “Unlike, say, the
USA, you cannot bring in materials quickly by truck;
everything has to come by ship, which takes several
weeks. Companies that need to respond quickly to
clients’ requirements need to store large amounts of
material. That means you need a lot of space. Onne
is unique among Nigerian ports in providing this.”
Pipe maker Tenaris uses Onne as a hub for
products made in factories overseas, which are
shipped in on regular breakbulk liner services,
‘threaded’ in Onne and dispatched by road to land-
based sites, or loaded onto offshore supply ships.
Base manager Alex Dirks says Tenaris chose Onne as
a regional hub for pipe storage and distribution as
it allows the company to react quickly, is a reliable
logistics base and has great residential facilities.
Along with other oil and gas majors,
ExxonMobil has had its main Nigerian base at Onne
since 2004, says manager James Anifowese. He
says advantages of Intels include security. “It is also
close to the drilling locations, and is a one-stop
shop with all the facilities we need. We do not have
to travel miles to get here. Food is not an issue.”
Intels is in the midst of a major investment and
reorganisation programme in Onne. It will create a
single gate for the Federal Liner Terminal (FLT) and
Federal Ocean Terminal (FOT) with a truck parking
area between them. A major channel dredging and
land reclamation project is under way creating a
further 6.5 km of jetties, with up to 12-15 m
draught, to cater for the ever larger supply vessels.
Removal of an island in the river mouth will
make vessel entry to the port easier and safe. There
are longer-term plans to reposition the WACT
terminal, freeing up land for other operations.
Plans exist to reclaim and develop 1,477 ha at
Ikpokiri island, ensuring that Onne port will have
even more space to expand and develop in future.
Plant and equipment at Onne includes:
• Total of about 5 km of jetties
• 6 million sq m of developed industrial area
• Three berths in FLT
• 11 berths in FOT
• 3 million sq m of operational space in total
• Dedicated heavy lift handling area, reinforced
to 50 tonnes/sq m
• Total of 65 cranes ranging from 30-250 tonnes
• Fleet of 10 Manitowoc mobile cranes
• 107 forklifts with capacities of 2-40 tonnes
• 136 trucks, 143 trailers
• Health & Safety and firefighting service.
Ongoing expansion for Onne
In the free
trade zone
Onne Oil & Gas Free Zone, Nigeria.
Residential facility in
Onne Oil & Gas Free Zone.