2. CONTENTS
About HP
Case Background
Role of Needs Assessment for Project
Management Staff
Issues and Role Of Training
Process of Creating New Training Plan
Who should be involved ?
Desired Outcome of this training.
3. ABOUT HP
The Hewlett-Packard
Company (commonly referred to as HP),
Ron Kempf,Director.
American global information technology
company.
Headquartered in Palo Alto, California.
Provides wide variety of hardware
components as well as software.
4. CASE BACKGROUND
Kempf Bought together various
stakeholders to conduct needs assessment.
2500 client needs to improve their skills.
Based on cost and resources, ESI
International chosen to train Kempf’s
division to achieve “project management
professional” designation.
5. ROLE OF NEEDS ASSESSMENT FOR
PROJECT MANAGER’S STAFF
Perform job and responsibility more
effectively.
Achieve competitive advantage.
Analyze if gap exist between what employee
be doing and what they are actually doing.
6. ISSUES ROLE OF TRAINING
2,500 project manager
and supportive staff
need a training to
improve their skills
All the competitors use
same certified training
management system.
20% of trained
employee will retire in
five years.
Difficult to take
competitive
advantage.
Help making their profit
margin high
Completion of project
within the budget.
Long-term market
leadership.
7. WHO SHOULD BE
INVOLVED ?
employee who
doesn’t have all
needed
competencies
PROCESS OF CREATING
NEW TRAINING PLAN
1. Setting instructional
objectives
2. Lesson planning
3. Defining methodology of
instruction
4. Defining training
participants
5. Deciding location
8. DESIRED OUTCOME OF THIS
TRAINING
Get competitive advantage.
Increasing the core competencies of the
employees.
High profit margin via effective training.