1. Sarena Olson, RN, MSN
Cell (816)341-9145 302 Bluff,Severance,Ks 66087 SARENAOLSONRN@YAHOO.COM
Dear Sir or Madam,
I would like to take this opportunity to introduce myself; I am a master's prepared registered nurse
serving the public for seven years with progressive management experience. I love working with people, serving
my community and being part of a team that puts the patient first. I am currently seeking my career home
within a company that offers growth and challenge.
Historically my responsibilities have included development and implementation of policies and
procedures to identify and correct system issues, ensure and maintain compliance with federal and state
regulations and quality of care. To provide our patients a positive experience with excellent outcomes I built,
coordinated and participated in multidisciplinary teams to individualize the care experience. To build a stronger
team I adopted an educate, mentor and discipline approach to improve employee success. A diverse
experience base offers knowledge in program coordination, reimbursement and quality assurance. Embracing
challenges, identifying system problems and developing plans of correction are at the cornerstone of my
experience.
Healthcare has become a customer service industry with limited resources and new challenges. We
serve the clients, the families and the payer. I understand tight budgets and resource utilization. As an
administrator and DON it was my responsibility to allocate scarce resources without sacrificing the quality of
care. As a nurse and a leader I have served the public and offer a great “The customer is always right” style,
while presenting options for a resolution that both parties can live with. With a working knowledge of liability,
regulatory guidelines, and standards of care I offer a well rounded experience base. I have served in outpatient,
inpatient, mental health and long term care environments. I seek out partnerships with the patient and the
provider to ensure optimal outcomes.
I offer experience, knowledge and a team player attitude that I believe would serve your organization. I
am ready to take the next step, expand my experience base and find my career home.
I thank you for taking time to review my resume and I hope to hear back from you soon.
Respectfully,
Sarena Olson
2. Sarena Olson, RN, MSN
Cell (816)341-9145 302 Bluff,Severance,Ks 66087 SARENAOLSONRN@YAHOO.COM
Leadership: Leading a team with a fluid approach designed to bring forth the value in each
individual member. Utilizing a multidisciplinary approach to problem solving and embracing an
educate and mentor approach for on-boarding.
Resource Utilization: Experience using limited resources and maximizing care without sacrificing
quality. Experience in full indemnity, Medicare A & B and Medicaid reimbursement.
Compliance: Clear understanding of State and Federal regulations for healthcare with a special
focus on abuse, neglect and exploitation training in vulnerable populations. Experienced in a diverse
range of settings including long term care, acute care, corrections, home and clinic care. Familiarity
with government funded programs such as Medicare and Medicaid including ICD 9 and 10 coding.
Risk Management: Investigative experience for allegations of abuse, non-compliance and quality of
care issues. Proactively identified compliance issues. Completed appropriate forms, plans of
correction and mandated reporting.
Communication: Focused on patient hand off, discharge planning, home plans and care
transitions. Provided guest lectures at Missouri Western State University including handouts and
PowerPoint presentations. Spoke on the floor of the Missouri Senate to advocate for continued
funding for Head Start.
Qualifications:
Master’s Prepared for nursing leadership
Registered Nurse licensed in Missouri and Kansas
BLS Certification
Mental Health First Aid Certified
7 years in Nursing experience with 5+ years of management experience
Software Proficiency:
Microsoft Office
PowerPoint
People Soft
Kronos
Point Click Care
Cerner Clinical Documentation
3. Sarena Olson, RN, MSN
Cell (816)341-9145 302 Bluff,Severance,Ks 66087 SARENAOLSONRN@YAHOO.COM
Clinical Experience:
2015-Current Charge Nurse, Genesis Healthcare
Night Nurse, Highland Healthcare
Direct patient care
2014-2015 Health Services Administrator, Corizon Health
Health Services Administrator, Western Reception Diagnostic Correctional
Oversight of quality, care and finances
Maintenance of program certification with accrediting body
Supervision and compliance of medical, dental, optometry, x-ray, and mental health
Responding to appeals, grievances
Staff compliance with annual training minimums
Education, mentoring and discipline as needed to shape staff
Assessment of systems and quality improvement
2014 Ambulatory Services Manager, Truman Medical Center
Oncology infusion/clinic, Anticoagulation, Sickle Cell & Float Pool
Manage Day to Day operations
Evaluations, re-education, discipline
Ensure quality care
Identify and resolve potential problems
Investigate Patient Safety Events
2011-2014 Director of Nursing, Atchison Senior Village
Guide, educate and support staff in care of residents
Ensure compliance with CMS guidelines for Medicare/Medicaid
Monitor and track quality indicators
Initiated formal Quality Assurance Program
2009-2011 Registered Nurse, Heartland Regional Medical Center
Provided direct patient care in Oncology, Med-surg, Hospice and Mental Health
Supervised LPN and CNA partners
Additional Experience:
2011 Interim Case Manager, Kendallwood Hospice -- 2003-2006 Family Advocate, Head Start -- 2002-2003
Shift Manager, Pizza Hut -- 1998-2002 Personal Care Assistant, Private Home -- 1990-1998 Assistant
Manager, Advanced Auto Service
Education:
2013 Missouri Western State University Masters of Science in Nursing Leadership
2009 Missouri Western State University Bachelor of Science in Nursing
Honor Societies:
Sigma Theta Tau, Omicron Psi, Alpha Delta Alpha
4. Sarena Olson, RN, MSN
Cell (816)341-9145 302 Bluff,Severance,Ks 66087 SARENAOLSONRN@YAHOO.COM
References:
Tammy Gering, LPN
Charge Nurse, Genesis Healthcare
Atchison, Kansas
913-426-5469
Jeri Sickels
Medical Billing, The Eye Doctors
Lawrence, Kansas
785-218-2153
Alice Graham, RN, FNP
Family Nurse Practitioner, Corizon Healthcare
Saint Joseph, Missouri
816-516-2882
fnpaligraham@yahoo.com
Cassandra Dicus, RN, BSN
Clinical Supervisor, Truman Medical Center
Kansas City, Missouri
913-687-9868
Clgarza1886@gmail.com
Peggy House
Administrator, Atchison Senior Village
Atchison, Kansas
913-367-1905
phouse@atcoks.org
Amy Clary, RN, BSN
Staff Nurse, Mosaic Life Care, formerly Heartland Regional Medical Center
Saint Joseph, Missouri
816-671-2346
Carolyn Brose, RN, Ed. D.
Associate Professor, Missouri Western State University
Saint Joseph, Missouri
816-781-6482, 816-271-4407
brose@missouriwestern.edu
