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New ASA Digital Remit
Stephen Groom
2 March 2011
osborneclarke.com




Context: other regulators of online advertising


•   Office of Fair Trading and Trading Standards
    e.g Consumer Protection from Unfair Trading Regs 2008 ("CPRs"), Business
    Protection from Misleading Marketing Regs 2008 and Enterprise Act 2002
•   Information Commissioner's Office
    e.g Privacy and Electronic Communications (EC Directive) Regulations 2003
•   Ofcom
    e.g Communications Act 2003 s.130 persistent misuse of networks
•   ATVOD
    video on demand editorial content inc. sponsorship and product placement.
    See ATVOD Rules & Guidance
•   FSA
    Financial promos online see OFT/FSA Online Sponsored Links guide
•   And don't forget Facebook, Twitter etc own promo/website/brand
    rules                                             2
osborneclarke.com




CAP Code – online remit pre 1 March 2011


• CAP UK Code of Non-broadcast Advertising, Sales Promotion and
  Direct Marketing ("CAP Code") para I d.:
• "Advertisements in non-broadcast electronic media including but not
  limited to":
  – online ads in paid for space e.g. banner, pop-up and in online video
  – marketing emails and sms/mms
  – paid-for search listings
  – online sales promotions and prize promotions
  – in-game ads
  – promotional video games ("advergames") in paid-for ads
  – ads transmitted by Bluetooth

                                                 3
osborneclarke.com




CAP Code – online remit from 1 March 2011


• All pre 1 March 2011 coverage at I d PLUS (I h):
• Advertisements and other marketing communications…..
• by or from companies, organisations or sole traders…
• on their own websites..
• or in other non paid-for space online under their control…
• that are directly connected…
• with the supply or transfer of goods, services, opportunities and gifts…
• or which consist of direct solicitations of donations as part of their own
  fund raising activities.


                                                    4
osborneclarke.com




Sanctions


• Existing
  – Bad publicity from "complaint upheld" finding

  – Inability to make further use of communication in question
  – Pre publication vetting by CAP

  – Ad alerts

• New
  – "Enhanced name and shame" on special part of ASA website

  – Removal of ads that link to pages hosting non-compliant content, "with the
    agreement of search engines."
  – ASA paid-for search ads highlighting advertiser's continued non-compliance



                                                      5
osborneclarke.com




Official guidance available


1. CAP 14 page guide "Extending the Digital Remit of the
   CAP Code."
2. CAP Q&A 2 September 2010 "ASA digital extension: We
   have the answers."




                                        6
osborneclarke.com




Three key questions


•   Is it under the advertiser's control?
2. Is it primarily designed to sell something?
    "Directly connected with the supply or transfer" of products ("DCST") echoes
    "invitation to purchase" in CPRs (price and product characteristics enabling a
    purchase) but it may still be caught even if it omits price or transactional
    facility.
    For example
    (a) has it appeared in the same or a similar form as an ad in paid-for third
    party space or
    (b) does it make an "invitation to purchase" easily available?
    Possible General Media Panel role.
3. Is it excluded?

                                                        7
osborneclarke.com




CAP Code-outside online remit from 1 March
2011

• Website content not covered by I d. or I h. including (but not limited
  to):
  – editorial content
  – news or public relations material
  – corporate reports
  – natural listings on search engine or price comparison site
  – sponsorship (marcoms that refer to sp'p are within CAP Code)
  – customer charters and codes of practice
  – investor relations (info about an org'n addressed to the financial
     community including shareholders and investors)
  – heritage advertising
  – marcoms promoting causes or ideas

                                                 8
osborneclarke.com




And finally….


•   User generated content likely to be in remit if answer is "Yes" to
    either of these
    (a) did the advertiser originally solicit the submission of UGC, then adopt and
    incorporate it within its own marcoms?
    (b) did an individual provide advertiser on an unsolicited basis with material which
    advertiser subsequently adopted and incorporated within its own marcoms?

2. Advergames in remit if they are DCST marcoms either in
    (a) paid-for space or on advertiser's own websites or
    (b) non paid-for space online under the advertiser's control
3. Only co.uk sites? No. New remit covers marcoms of organisations operating
    from UK on own sites or other non paid-for space online under their control, so could
    extend to e.g. Facebook or other .com sites.


                                                               9
osborneclarke.com




Contact


New ASA digital remit
Stephen Groom
March 2011
stephen.groom@osborneclarke.com
www.marketinglaw.co.uk




                                  10
New ASA Digital Remit
stephen.groom@osborneclarke.com
2 March 2011

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New ASA Digital Remit

  • 1. New ASA Digital Remit Stephen Groom 2 March 2011
  • 2. osborneclarke.com Context: other regulators of online advertising • Office of Fair Trading and Trading Standards e.g Consumer Protection from Unfair Trading Regs 2008 ("CPRs"), Business Protection from Misleading Marketing Regs 2008 and Enterprise Act 2002 • Information Commissioner's Office e.g Privacy and Electronic Communications (EC Directive) Regulations 2003 • Ofcom e.g Communications Act 2003 s.130 persistent misuse of networks • ATVOD video on demand editorial content inc. sponsorship and product placement. See ATVOD Rules & Guidance • FSA Financial promos online see OFT/FSA Online Sponsored Links guide • And don't forget Facebook, Twitter etc own promo/website/brand rules 2
  • 3. osborneclarke.com CAP Code – online remit pre 1 March 2011 • CAP UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing ("CAP Code") para I d.: • "Advertisements in non-broadcast electronic media including but not limited to": – online ads in paid for space e.g. banner, pop-up and in online video – marketing emails and sms/mms – paid-for search listings – online sales promotions and prize promotions – in-game ads – promotional video games ("advergames") in paid-for ads – ads transmitted by Bluetooth 3
  • 4. osborneclarke.com CAP Code – online remit from 1 March 2011 • All pre 1 March 2011 coverage at I d PLUS (I h): • Advertisements and other marketing communications….. • by or from companies, organisations or sole traders… • on their own websites.. • or in other non paid-for space online under their control… • that are directly connected… • with the supply or transfer of goods, services, opportunities and gifts… • or which consist of direct solicitations of donations as part of their own fund raising activities. 4
  • 5. osborneclarke.com Sanctions • Existing – Bad publicity from "complaint upheld" finding – Inability to make further use of communication in question – Pre publication vetting by CAP – Ad alerts • New – "Enhanced name and shame" on special part of ASA website – Removal of ads that link to pages hosting non-compliant content, "with the agreement of search engines." – ASA paid-for search ads highlighting advertiser's continued non-compliance 5
  • 6. osborneclarke.com Official guidance available 1. CAP 14 page guide "Extending the Digital Remit of the CAP Code." 2. CAP Q&A 2 September 2010 "ASA digital extension: We have the answers." 6
  • 7. osborneclarke.com Three key questions • Is it under the advertiser's control? 2. Is it primarily designed to sell something? "Directly connected with the supply or transfer" of products ("DCST") echoes "invitation to purchase" in CPRs (price and product characteristics enabling a purchase) but it may still be caught even if it omits price or transactional facility. For example (a) has it appeared in the same or a similar form as an ad in paid-for third party space or (b) does it make an "invitation to purchase" easily available? Possible General Media Panel role. 3. Is it excluded? 7
  • 8. osborneclarke.com CAP Code-outside online remit from 1 March 2011 • Website content not covered by I d. or I h. including (but not limited to): – editorial content – news or public relations material – corporate reports – natural listings on search engine or price comparison site – sponsorship (marcoms that refer to sp'p are within CAP Code) – customer charters and codes of practice – investor relations (info about an org'n addressed to the financial community including shareholders and investors) – heritage advertising – marcoms promoting causes or ideas 8
  • 9. osborneclarke.com And finally…. • User generated content likely to be in remit if answer is "Yes" to either of these (a) did the advertiser originally solicit the submission of UGC, then adopt and incorporate it within its own marcoms? (b) did an individual provide advertiser on an unsolicited basis with material which advertiser subsequently adopted and incorporated within its own marcoms? 2. Advergames in remit if they are DCST marcoms either in (a) paid-for space or on advertiser's own websites or (b) non paid-for space online under the advertiser's control 3. Only co.uk sites? No. New remit covers marcoms of organisations operating from UK on own sites or other non paid-for space online under their control, so could extend to e.g. Facebook or other .com sites. 9
  • 10. osborneclarke.com Contact New ASA digital remit Stephen Groom March 2011 stephen.groom@osborneclarke.com www.marketinglaw.co.uk 10
  • 11. New ASA Digital Remit stephen.groom@osborneclarke.com 2 March 2011