What makes “the greats,” great? Is it natural talent, hard work
and hustle, networking, building relationships, great customer
service, or all of the above?

But first: you know if you’re a good sales person, if you relate to this joke:

Now that you have had a good chuckle,
it’s time to get down to business.

These are the top 10 reasons that our own
sales team gave when asked the question:
What are the reasons as to why you think you
are a successful sales person?

1
Great Customer Service and
Communication Skills.

“Make a customer, not a sale.” –
Katherine Barchetti

2 Honesty.
A good sales person doesn’t only speak the truth, but
feels the truth. You believe in what you are selling and you
know that’s it’s going to make a difference.

“Honesty is more than not lying. It
is truth telling, truth speaking, truth
living, and truth loving.”
– James E. Faust

3
Building Lasting
Relationships.
Relationships are vital to people, and then to business.
You understand that you do business with people first,
and organizations second.

“Nobody counts the number of ads
you run; they just remember the
impression you make.”
– William Bernbach

4 Listening First.
Selling is about helping make people’s lives better with
a specific service or product. How could you help if you
don’t listen to your customers issues first?

“Most people think “selling” is the same
as “talking.” But the most effective
salespeople know that listening is the
most important part of their job.”
– Roy Bartell

5 Follow Through
With Promises.
Say what you do and do what you say. Keeping the
promises that you make are important and go beyond
simply “sticking your word,” it is about giving your
customer more than what they expect.

“Here is a simple but powerful rule:
always give people more than what
they expect to get.”
- Nelson Boswell

6
Earning Trust.
Earning your customer’s trust is exactly that; it is earned.
Earning trust happens over time by being honest, valuing
your relationship, providing great customer service, listening,
hard work, following through with your promises, and making
only the promises you can keep.

“Try not to become a person of
success, but try to become a person of
value.” –Albert Einstein.

7 Network.
This one is pretty simple, it is all about who you know, and
who they know. Word of mouth is powerful and positive
experiences hold more weight than negative ones!

“The currency of real networking is not
greed but generosity.” - Keith Ferrazzi

8 Hustle & Hard Work
Networking and meeting with people, along with focus,
passion, dedication, and hard work will lead you to success.

“The difference between try and
triumph is just a little umph!”
– Marvin Phillips

9 Knowing Your Product Or
Industry Inside & Out
Knowledge is key. Having a passion for what you
sell allows you to be energetically involved in your
service or product. Knowledge is also about knowing
your customer and truly getting to know their needs,
lifestyle, and problems. Then you provide them
options that work for them.

“Day by day, what you do is who you
become.” ~Heraclitus

10 You Have The Gift
Even doing all of the above, doesn’t guarantee that you will
be great at sales. Some people are more creative in how they
approach things; some people just “have it.”

“Some men see things as they are
and ask why…I dream of things that
never were and ask why not?”
– Robert Kennedy

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