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The	
  Mobile	
  Shi+:	
  
Van	
  mobiel	
  informeren	
  naar	
  mobiel	
  adverteren	
  
	
  
Victor	
  Beerthuis	
  -­‐	
  Sanoma	
  
	
  
Digital	
  Marke>ng	
  Live	
  21-­‐05-­‐2014	
  
WHAT’S	
  HAPPENING	
  	
  
IN	
  THE	
  MARKET?	
  
0	
  
25	
  
50	
  
75	
  
100	
  
2012	
  
2017	
  
European	
  smartphone	
  penetra.on	
  (forecast)	
  
Figures	
  users	
  NL	
  market	
  vs	
  other	
  markets	
  
Source:	
  eMarketer	
  
SHIFT	
  IN	
  CONSUMPTION	
  -­‐	
  GLOBAL	
  
Bron:	
  Google	
  
The	
  shi+	
  in	
  mobile	
  -­‐	
  Media	
  >me	
  spend	
  media	
  global	
  
Mobile	
  con>nues	
  to	
  grow	
  explosively	
  and	
  starts	
  cannibalizing	
  
desktop	
  in	
  consump>on	
  	
  
Source:	
  emarketer/	
  Business	
  Intelligence	
  –	
  August	
  2013	
  in	
  US	
  
45%	
  
25%	
  
17%	
  
9%	
  
7%	
  
4%	
  
44%	
  
26%	
  
16%	
  
8%	
   8%	
  
6%	
  
43%	
  
26%	
  
15%	
  
7%	
   7%	
  
9%	
  
42%	
  
26%	
  
14%	
  
6%	
   5%	
  
12%	
  
38%	
  
20%	
  
12%	
  
4%	
   5%	
  
20%	
  
0%	
  
5%	
  
10%	
  
15%	
  
20%	
  
25%	
  
30%	
  
35%	
  
40%	
  
45%	
  
50%	
  
TV	
   Online	
   Radio	
   Print	
   Other	
   Mobile	
  
TV	
   Online	
   Radio	
   Print	
   Other	
   Mobile	
  
2009	
  
2010	
  
2011	
  
2012	
  
2013	
  
Source:	
  Telegraaf	
  TMG	
  
Q1	
   Q2	
   Q3	
   Q4	
   Q1	
   Q2	
   Q3	
   Q4	
  
2012	
   2013	
  
What's	
  happening	
  at	
  the	
  publishers?	
  	
  
desktop	
  
tablet	
  
(web	
  &	
  app)	
  
smartphone	
  
(web	
  &	
  app)	
  
What's	
  happening	
  at	
  the	
  publishers?	
  	
  
desktop	
  
tablet	
  
(web	
  &	
  app)	
  
smartphone	
  
(web	
  &	
  app)	
  
Source:	
  Persgroep	
  
Q2	
   Q3	
   Q4	
   Q1	
   Q2	
   Q3	
   Q4	
   Q1	
   Q2	
   Q3	
   Q4	
  
2011	
   2012	
   2013	
  
Source:	
  Sanoma	
  
Q4	
   Q1	
   Q2	
   Q3	
   Q4	
   Q1	
   Q2	
   Q3	
   Q4	
   Q1	
   Q2	
   Q3	
   Q4	
  
2011	
   2012	
   2013	
  
What's	
  happening	
  at	
  the	
  publishers?	
  	
  
desktop	
  
tablet	
  
(web	
  &	
  app)	
  
smartphone	
  
(web	
  &	
  app)	
  
Source:	
  Sanoma	
  
Consump>on	
  is	
  spread	
  over	
  devices	
  
WHAT’S	
  COMING	
  	
  
IN	
  5	
  YEARS?	
  
v	
  v	
  
What	
  is	
  mobile?	
  
Blurring	
  defini.ons	
  
Es>mated	
  Android	
  user	
  base.	
  August	
  2013	
  (%)	
  
Global	
  
South	
  Korea	
  
v	
  
Small	
  (<3.5”)	
  
Small	
  tablet	
  (7	
  -­‐8.4”)	
  
Medium	
  (3.5	
  –	
  4.9”)	
  
Large	
  tablet	
  (8.5”	
  +)	
  
Phablets	
  (5	
  –	
  6.9”)	
  
What’s	
  coming	
  in	
  5	
  years?	
  
Wearables	
  are	
  beginning	
  to	
  take	
  off…	
  
WHAT	
  IS	
  HAPPENING	
  	
  
IN	
  OTHER	
  MARKETS?	
  
The	
  NL	
  Market	
  2013	
  
Penetra>on	
  Tablet	
   	
  50%	
  
Penetra>on	
  Smartphones 	
  72%	
   	
  	
  
Overal	
  Adver>sing	
  spending:	
  3,18	
  billion	
  
Overal	
  Online	
  spend:	
  1,26	
  billion	
  
Overal	
  Display	
  spend:	
  520	
  million	
  
Mobile	
  Display	
  Adver>sing	
  spend:	
  46,8	
  million	
  
Source:	
  IAB	
  report	
  on	
  Online	
  Ad	
  Spend	
  
Source:	
  Telecompaper	
  
Let’s	
  compare	
  markets	
  over	
  
72%	
  
	
  
	
  
75%	
  
	
  
	
  
55%	
  
	
  
	
  
62%	
  
9,6	
  
	
  
	
  
36	
  
	
  
	
  
90	
  
	
  
	
  
5,9	
  
Number	
  of	
  smartphones	
  
48,6	
  
	
  
	
  
1000	
  
	
  
	
  
7200	
  
	
  
	
  
150	
  
Ad	
  spend	
  mobile	
  
1	
  :	
  5	
  
	
  
	
  
1	
  :	
  27	
  
	
  
	
  
1	
  :	
  80	
  
	
  
	
  
1	
  :	
  25	
  
Ra>o	
  Smartphone	
  penetra>on	
  
NL	
  
	
  
	
  
UK	
  
	
  
	
  
US	
  
	
  
	
  
SE	
  
What’s	
  the	
  differents	
  in	
  the	
  markets:	
  Scandics	
  
Retail	
  
Grocery	
  Store	
  
Real	
  Estate	
  
DEVELOPING	
  THE	
  	
  
NL	
  MARKET	
  BY	
  IAB	
  
HOW	
  ARE	
  THOSE	
  FORMATS	
  
PERFORMING?	
  
Ikea Subway ANWB
Lenovo NUON Sony
72%
28%
70%
30%
Recognition No Recognition Recognition No Recognition
Source:	
  MeMo²	
  	
  
High	
  impact	
  
61%
66%
83%
0%
20%
40%
60%
80%
100%
1 contact 2 contacten 3 of meer contacten
Mobile Ad Recognition*
..is irritant*
..is opvallend
..heeft een duidelijke boodschap
..vertelt mij iets nieuws
* Significant verschil 3 of meer contactgroepen, p<.05
.!
Source:	
  MeMo²	
  	
  
Mobile	
  Ad	
  Recogni>on	
  &	
  Apprecia>on	
  IKEA*	
  
11% 14%
Store traffic: recent bezoek Subway
Source:	
  MeMo²	
  	
  
10%
0%
26%
0%
Product
Consideration!
Ad Awareness!
Exposed Non Exposed
Product Consideration
34%
49%
Awareness
Catalogus app
Exposed Non Exposed
Source:	
  MeMo²	
  	
  
Source:	
  MeMo²	
  	
  
50%
17%
64%
27%
Awareness Xperia Z1 Overweging Xperia Z1
Non Exposed
Exposed & Artikelen gelezen
Sony Xperia Z1
0%
20%
40%
60%
80%
…is opvallend
…is leuk om naar te kijken
...spreekt mij persoonijk aan
…onderscheidt zich van andere mobiele
advertenties
...vertelt mij iets nieuws
...heeft een duidelijke boodschap
…is geloofwaardig
Mobile MeMoBenchmark
* Percentage dat het (helemaal) eens is met de uitspraak
.!Basis Exposed aan de campagne: NU.nl mobiele bezoeker!
ANWB
IKEA
Lenovo Yoga
Nuon Bespaarcampagne
NU.nl Bezoekers (Mobiel)
Source:	
  MeMo²	
  	
  
De	
  mobiele	
  adverten>e	
  
Subway
HOW	
  TO	
  USE	
  IAB	
  FORMATS	
  
TL;DR	
  
Be	
  accessible	
  
How	
  to	
  op>mize	
  the	
  performance	
  of	
  your	
  page	
  	
  
and	
  adver>sing	
  banner	
  
Be	
  fast	
  
Be	
  thumb	
  friendly	
  
Be	
  local	
  
Be	
  ac>on	
  compelling	
  
DISPLAY	
  ADVERTISING	
  
TOUCHSCREEN	
  	
  
CHANGED	
  DISPLAY	
  	
  
ADVERTISING	
  	
  
Impressions	
  1	
  	
  
Engagement	
  2	
  
Swipes	
  3	
  
Dwell	
  >me	
  4	
  
Events	
  5	
  
Expands	
  6	
  
7	
  Closes	
  
8	
  Interac>on	
  window	
  
9	
  Video	
  
10	
  Device	
  
11	
  Loca>on	
  
12	
  Custom	
  
Real	
  Estate	
  
4,11%	
  
171,	
  859	
  Impressions	
  	
  	
  	
  
	
  
Engagement	
  	
  	
  	
  
	
  
Event	
  	
  	
  	
  
	
  
Click	
  on	
  Object	
  	
  	
  	
  
	
  
Click	
  on	
  Phone	
  	
  	
  
	
  
Click	
  on	
  Valua>on	
  
	
  
Swipe	
  	
  
1,53%	
  
1,50%	
  
0,01%	
  
0,02%	
  
3,92%	
  
Define	
  your	
  KPI’s	
  
Mobile-­‐Influenced	
  store	
  sales	
  vs	
  mCommerce	
  and	
  eCommerce	
  sales	
  
Sources:	
   	
  Row	
  1:	
  eMarketer	
  -­‐	
  U.S.	
  Mobile	
  Commerce	
  Forecast:	
  Capitalizing	
  on	
  Consumers	
  Urgent	
  Needs	
  
	
  Row	
  2:	
  Deloise	
  analysis	
  
	
  Row	
  3:	
  Forrester	
  -­‐	
  U.S.	
  Online	
  Retail	
  Forecast,	
  2011	
  -­‐	
  2016	
  
MOBILE	
  DRIVES	
  VALUE	
  	
  
TO	
  ALL	
  ASSETS	
  
Number	
  of	
  recipents:	
  
Method:	
  
Fieldwork:	
  
Data	
  Collec>on:	
  
Mediapartners:	
  
Media	
  Agencies:	
  
Adver>sers:	
  
Let’s	
  learn	
  form	
  other	
  markets	
  
Source:	
  Adssets	
  	
  
Number	
  of	
  recipents:	
  
Method:	
  
Fieldwork:	
  
Data	
  Collec>on:	
  
Mediapartners:	
  
Media	
  Agencies:	
  
Adver>sers:	
  
The	
  use	
  of	
  a	
  second	
  screen	
  while	
  watching	
  TV	
  
Source:	
  Adssets	
  	
  
People	
  who	
  only	
  use	
  other	
  screen	
  while	
  watching	
  TV	
  
Source:	
  Adssets	
  	
  
Age	
  
Gender	
  
Male	
  
People	
  who	
  watches	
  TV	
  
Female	
  
Source:	
  Adssets	
  	
  
Prolonged:	
  Checking	
  out	
  product	
  and	
  services	
  from	
  a	
  TV	
  ad	
  
Related:	
  Checking	
  out	
  the	
  TV	
  shows	
  /	
  The	
  TV	
  show	
  currently	
  broadcas>ng	
  
Compe>ng:	
  Everything	
  else	
  (sites,	
  social	
  media,	
  search,	
  email,	
  games):	
  	
  
Three	
  types	
  of	
  behavioral	
  with	
  the	
  second	
  screen	
  effect	
  
From	
  an	
  adver>sing	
  perspec>ve	
  
Source:	
  Adssets	
  	
  
Prolonged	
  
Related	
  
Compe>ng	
  
Prolonged	
  
Related	
  
Compe>ng	
  
Mobile	
  Tablet	
  
Popula>on	
  
Second	
  screen	
  behavior	
  
Source:	
  Adssets	
  	
  
45%	
  recognized	
  the	
  campaign	
  
Mobile	
  
	
  
	
  
Tablet	
  
	
  
TV	
  
€1	
  million	
  
€100	
  000	
  
€40	
  000	
  
Source:	
  Adssets	
  	
  
49%	
  recognized	
  the	
  campaign	
  
Mobile	
  
	
  
	
  
Tablet	
  
	
  
TV	
  
€1	
  million	
  
€100	
  000	
  
€30	
  000	
  
Source:	
  Adssets	
  	
  
41%	
  recognized	
  the	
  campaign	
  
Mobile	
  
	
  
	
  
Tablet	
  
	
  
TV	
  
€250	
  000	
  
€100	
  000	
  
€40	
  000	
  
Source:	
  Adssets	
  	
  
Cost	
  per	
  unique	
  user	
  
Source:	
  Adssets	
  	
  
Just	
  mobile	
  and	
  tablet	
   Both	
  mobile,	
  tablet	
  and	
  TV	
   Just	
  TV	
  
Campaign	
  observa>on	
   Contains	
  interes>ng	
  
informa>on,	
  increase	
  interest	
  
Increase	
  the	
  image,	
  
the	
  desire	
  to	
  own	
  
Visit	
  site,	
  point	
  of	
  purchase,	
  search	
  
for	
  info,	
  click	
  on	
  link,	
  purchase	
  
Source:	
  Adssets	
  	
  
TV	
  or	
  mobile/tablet	
   TV	
  and	
  mobile/tablet	
  
Source:	
  Adssets	
  	
  
Lower	
  cost	
  
In	
  two	
  out	
  of	
  three	
  cases	
  the	
  mobile	
  channels	
  has	
  	
  
a	
  significantly	
  lower	
  cost	
  in	
  terms	
  of	
  observa>on.	
  
Source:	
  Adssets	
  	
  
Ac.on	
  
The	
  mobile	
  channels	
  are	
  very	
  clearly	
  	
  
connected	
  to	
  purchase	
  and	
  ac>on.	
  
Source:	
  Adssets	
  	
  
SIMPLIFY	
  TO	
  AMPLIFY	
  
Missing	
  standardisa>on	
  
Smartphone:	
  
	
  
•  Single	
  banner	
  
•  Double	
  size	
  banner	
  
•  Half	
  page	
  banner	
  
Tablet:	
  
	
  
•  Medium	
  rectangle	
  
•  Floor	
  ad	
  
•  Leaderboard	
  
4	
  standard	
  formats	
  
•  Full	
  page	
  banner	
   •  Full	
  page	
  banner	
  
The Mobile Shift
The Mobile Shift

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The Mobile Shift

  • 1. The  Mobile  Shi+:   Van  mobiel  informeren  naar  mobiel  adverteren     Victor  Beerthuis  -­‐  Sanoma     Digital  Marke>ng  Live  21-­‐05-­‐2014  
  • 2. WHAT’S  HAPPENING     IN  THE  MARKET?  
  • 3. 0   25   50   75   100   2012   2017   European  smartphone  penetra.on  (forecast)   Figures  users  NL  market  vs  other  markets   Source:  eMarketer  
  • 4. SHIFT  IN  CONSUMPTION  -­‐  GLOBAL  
  • 5. Bron:  Google   The  shi+  in  mobile  -­‐  Media  >me  spend  media  global  
  • 6. Mobile  con>nues  to  grow  explosively  and  starts  cannibalizing   desktop  in  consump>on     Source:  emarketer/  Business  Intelligence  –  August  2013  in  US   45%   25%   17%   9%   7%   4%   44%   26%   16%   8%   8%   6%   43%   26%   15%   7%   7%   9%   42%   26%   14%   6%   5%   12%   38%   20%   12%   4%   5%   20%   0%   5%   10%   15%   20%   25%   30%   35%   40%   45%   50%   TV   Online   Radio   Print   Other   Mobile   TV   Online   Radio   Print   Other   Mobile   2009   2010   2011   2012   2013  
  • 7. Source:  Telegraaf  TMG   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4   2012   2013   What's  happening  at  the  publishers?     desktop   tablet   (web  &  app)   smartphone   (web  &  app)  
  • 8. What's  happening  at  the  publishers?     desktop   tablet   (web  &  app)   smartphone   (web  &  app)   Source:  Persgroep   Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4   2011   2012   2013  
  • 9. Source:  Sanoma   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4   2011   2012   2013   What's  happening  at  the  publishers?     desktop   tablet   (web  &  app)   smartphone   (web  &  app)   Source:  Sanoma  
  • 10. Consump>on  is  spread  over  devices  
  • 11. WHAT’S  COMING     IN  5  YEARS?  
  • 12. v  v   What  is  mobile?   Blurring  defini.ons   Es>mated  Android  user  base.  August  2013  (%)   Global   South  Korea   v   Small  (<3.5”)   Small  tablet  (7  -­‐8.4”)   Medium  (3.5  –  4.9”)   Large  tablet  (8.5”  +)   Phablets  (5  –  6.9”)  
  • 13. What’s  coming  in  5  years?   Wearables  are  beginning  to  take  off…  
  • 14. WHAT  IS  HAPPENING     IN  OTHER  MARKETS?  
  • 15. The  NL  Market  2013   Penetra>on  Tablet    50%   Penetra>on  Smartphones  72%       Overal  Adver>sing  spending:  3,18  billion   Overal  Online  spend:  1,26  billion   Overal  Display  spend:  520  million   Mobile  Display  Adver>sing  spend:  46,8  million   Source:  IAB  report  on  Online  Ad  Spend   Source:  Telecompaper  
  • 16. Let’s  compare  markets  over   72%       75%       55%       62%   9,6       36       90       5,9   Number  of  smartphones   48,6       1000       7200       150   Ad  spend  mobile   1  :  5       1  :  27       1  :  80       1  :  25   Ra>o  Smartphone  penetra>on   NL       UK       US       SE  
  • 17. What’s  the  differents  in  the  markets:  Scandics   Retail   Grocery  Store   Real  Estate  
  • 18. DEVELOPING  THE     NL  MARKET  BY  IAB  
  • 19.
  • 20. HOW  ARE  THOSE  FORMATS   PERFORMING?  
  • 21.
  • 23. 72% 28% 70% 30% Recognition No Recognition Recognition No Recognition Source:  MeMo²     High  impact  
  • 24. 61% 66% 83% 0% 20% 40% 60% 80% 100% 1 contact 2 contacten 3 of meer contacten Mobile Ad Recognition* ..is irritant* ..is opvallend ..heeft een duidelijke boodschap ..vertelt mij iets nieuws * Significant verschil 3 of meer contactgroepen, p<.05 .! Source:  MeMo²     Mobile  Ad  Recogni>on  &  Apprecia>on  IKEA*  
  • 25. 11% 14% Store traffic: recent bezoek Subway
  • 26. Source:  MeMo²     10% 0% 26% 0% Product Consideration! Ad Awareness! Exposed Non Exposed Product Consideration
  • 27. 34% 49% Awareness Catalogus app Exposed Non Exposed Source:  MeMo²    
  • 28. Source:  MeMo²     50% 17% 64% 27% Awareness Xperia Z1 Overweging Xperia Z1 Non Exposed Exposed & Artikelen gelezen
  • 29.
  • 30. Sony Xperia Z1 0% 20% 40% 60% 80% …is opvallend …is leuk om naar te kijken ...spreekt mij persoonijk aan …onderscheidt zich van andere mobiele advertenties ...vertelt mij iets nieuws ...heeft een duidelijke boodschap …is geloofwaardig Mobile MeMoBenchmark * Percentage dat het (helemaal) eens is met de uitspraak .!Basis Exposed aan de campagne: NU.nl mobiele bezoeker! ANWB IKEA Lenovo Yoga Nuon Bespaarcampagne NU.nl Bezoekers (Mobiel) Source:  MeMo²     De  mobiele  adverten>e   Subway
  • 31. HOW  TO  USE  IAB  FORMATS  
  • 32.
  • 34. Be  accessible   How  to  op>mize  the  performance  of  your  page     and  adver>sing  banner   Be  fast   Be  thumb  friendly   Be  local   Be  ac>on  compelling  
  • 36. TOUCHSCREEN     CHANGED  DISPLAY     ADVERTISING     Impressions  1     Engagement  2   Swipes  3   Dwell  >me  4   Events  5   Expands  6   7  Closes   8  Interac>on  window   9  Video   10  Device   11  Loca>on   12  Custom  
  • 37.
  • 38. Real  Estate   4,11%   171,  859  Impressions           Engagement           Event           Click  on  Object           Click  on  Phone         Click  on  Valua>on     Swipe     1,53%   1,50%   0,01%   0,02%   3,92%  
  • 39. Define  your  KPI’s   Mobile-­‐Influenced  store  sales  vs  mCommerce  and  eCommerce  sales   Sources:    Row  1:  eMarketer  -­‐  U.S.  Mobile  Commerce  Forecast:  Capitalizing  on  Consumers  Urgent  Needs    Row  2:  Deloise  analysis    Row  3:  Forrester  -­‐  U.S.  Online  Retail  Forecast,  2011  -­‐  2016  
  • 40. MOBILE  DRIVES  VALUE     TO  ALL  ASSETS  
  • 41. Number  of  recipents:   Method:   Fieldwork:   Data  Collec>on:   Mediapartners:   Media  Agencies:   Adver>sers:   Let’s  learn  form  other  markets   Source:  Adssets    
  • 42. Number  of  recipents:   Method:   Fieldwork:   Data  Collec>on:   Mediapartners:   Media  Agencies:   Adver>sers:   The  use  of  a  second  screen  while  watching  TV   Source:  Adssets    
  • 43. People  who  only  use  other  screen  while  watching  TV   Source:  Adssets    
  • 44. Age   Gender   Male   People  who  watches  TV   Female   Source:  Adssets    
  • 45. Prolonged:  Checking  out  product  and  services  from  a  TV  ad   Related:  Checking  out  the  TV  shows  /  The  TV  show  currently  broadcas>ng   Compe>ng:  Everything  else  (sites,  social  media,  search,  email,  games):     Three  types  of  behavioral  with  the  second  screen  effect   From  an  adver>sing  perspec>ve   Source:  Adssets    
  • 46. Prolonged   Related   Compe>ng   Prolonged   Related   Compe>ng   Mobile  Tablet   Popula>on   Second  screen  behavior   Source:  Adssets    
  • 47. 45%  recognized  the  campaign   Mobile       Tablet     TV   €1  million   €100  000   €40  000   Source:  Adssets    
  • 48. 49%  recognized  the  campaign   Mobile       Tablet     TV   €1  million   €100  000   €30  000   Source:  Adssets    
  • 49. 41%  recognized  the  campaign   Mobile       Tablet     TV   €250  000   €100  000   €40  000   Source:  Adssets    
  • 50. Cost  per  unique  user   Source:  Adssets    
  • 51. Just  mobile  and  tablet   Both  mobile,  tablet  and  TV   Just  TV   Campaign  observa>on   Contains  interes>ng   informa>on,  increase  interest   Increase  the  image,   the  desire  to  own   Visit  site,  point  of  purchase,  search   for  info,  click  on  link,  purchase   Source:  Adssets    
  • 52. TV  or  mobile/tablet   TV  and  mobile/tablet   Source:  Adssets    
  • 53. Lower  cost   In  two  out  of  three  cases  the  mobile  channels  has     a  significantly  lower  cost  in  terms  of  observa>on.   Source:  Adssets    
  • 54. Ac.on   The  mobile  channels  are  very  clearly     connected  to  purchase  and  ac>on.   Source:  Adssets    
  • 57.
  • 58. Smartphone:     •  Single  banner   •  Double  size  banner   •  Half  page  banner   Tablet:     •  Medium  rectangle   •  Floor  ad   •  Leaderboard   4  standard  formats   •  Full  page  banner   •  Full  page  banner