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Individual’s and
Organizational
Approaches to Managing
Stress &
Measuring Job Satisfaction
-Sandip Patil
-Gaurav Patki
We know that stress has got a lot of negative consequences for the
individuals, that is why every individual should take own responsibility for
reducing the stress level. There are many ways by which a person can
either avoid stressful conditions, change them or learn to deal with and
attempt to overcome problems and difficulties with them. Stress can be
managed by an individual, which will enable him to regain control over his
life.
Stress management is a wide range of techniques and Psychotherapist
aimed at controlling a person's level of stress, especially chronic stress,
usually for the purpose of and for the motive of improving everyday
functioning
Knowledge
About
Stress.
In the first stage, an individual should
become knowledgeable about stress.
He must find out the major sources of his
stress.
He must anticipate stressful periods and
plan accordingly in advance.
He must be honest with himself and decide
what he can cope with what he cannot
Physiological
Fitness
Exercise in any form can help people in coping with
the stress.
Non competitive physical exercise such as aerobics,
walking, jogging, swimming, riding a bicycle, playing
softball or tennis have been recommended by
physicians as a way to deal with excessive stress
levels.
There is evidence to suggest that individuals who
exercise are much less likely to suffer from certain
types of stress related exercises.
Time Management.
Most of the people are very poor in managing their time. They don’t
know that what must be done and when it would be desirable to do
so.
The result of poor time management is feeling of work overload,
skipped schedules and tension.
A well organised person can often accomplish twice as much as the
person who is poorly organised.
Social
Support
Network
Every person should have people to
turn to, talk to and rely upon.
Good friends become highly
supportive during times of stress and
crisis.
Social network includes friends, family
or colleagues.
Readjust
Life Goals
Every individual must know what he really wants to do.
This should relate to not only the major decisions of the life but
to all activities in our life.
He must know what is important for him.
Because of the severe competition in life to go ahead, most
individuals set very high standards and goals for themselves.
Expanding your social support system can be a means for tension
reduction because friends are there when needed and provide
support to get the person through stressful situations.
Relaxation Techniques
Every individual must teach himself to reduce tension through
relaxation techniques such as Yoga, mediation, hypnosis and
biofeedback.
15-20 minutes a day of deep relaxation releases tension and provides
a person with pronounced sense of peacefulness.
Deep relaxation conditions will bring significant changes in heart rate,
blood pressure and other physiological factors.
Plan your life in Advance
Individuals may design their own strategies to
reduce stress, but it is a must for the
organisations to develop programmes that will
help the employees in reducing their stress.
This will lead to less employee turnover as a
result productivity will improve.
Measures
which
organisations
can take are
Selection and
Placement
• Selection and placement means
finding and hiring the right employees
for your organization and then putting
them into the jobs for which they are
best suited.
• Providing an accurate and complete
job description is a key step in
the selection process.
Goal
Setting
Based on extensive amount of research it has
been concluded that individuals perform better
when they have specific and challenging goals
and they receive feedback on how well they are
progressing towards those goals.
Goal setting can reduce stress as well as
provide motivation.
It will result in less employee frustration, role
ambiguity and stress.
Improved
Communication
Simplify and stay on
message
Engage your listeners
or readers
Make sure you are
understood
Sometimes due to lack of effective
communication from the superiors, the
employees do not know what and how they
have to do it.
In a recent survey,
Deloitte found that
communication skills
are the most
important quality of a
leader.
Redesigning Jobs
Organisations should redesign the jobs in such a way as to give
employees more responsibility, more meaningful work, more
autonomy and increased feed back.
This will help reduce the stress caused by routine work, work overload
or underload.
Participative
Decision Making
• If the organisations give the employees participation in
those decisions that directly affect them and their job
performance, it can increase employee control and reduce
the role stress.
• The main reason of role stress is that employees feel
uncertain about their goals, expectations and how they will
be evaluated.
Building Teamwork
EXERCISE TOGETHER. ESTABLISH TEAM RULES. CLARIFY PURPOSE. RECOGNIZE AND REWARD. TAKE A BREAK.
MEMBERS OF THE GROUP SHOULD CONSIDER THEMSELVES AS MEMBERS
OF THE SAME FAMILY AND SEEK SOCIAL SUPPORT FROM EACH OTHER.
Personal Wellness Programmes
A supervisor can impact personal wellness of his
subordinates through
• positive example
• encouragement and
• practising
the basic concepts and techniques of human
resource management.
Measuring Job Satisfaction
What is Job Satisfaction?
It is a measure of workers' satisfaction
with their job, whether they like the job
or individual aspects or facets of jobs,
such as nature of work or supervision.
Why Measuring Job Satisfaction is Important?
Employee retention
It’s hard to keep employees around if they’re not
happy working for you. Satisfied employees are
less likely to leave for a different job.
Productivity
Satisfied employees tend to be twice as
productive compared to their dissatisfied
coworkers.
Company Culture
Dissatisfied employees can become toxic over time,
hurting company culture and creating a bad work
environment. Satisfied employees, on the other
hand, are more likely to be supportive and
enthusiastic.
Methods to Measure Job Satisfaction
Conduct employee satisfaction surveys
•An employee satisfaction survey is one of the best
methods. You’ll get a baseline measurement and learn
more about what employees like and dislike.
•Tools like Google Forms are easy to use
•When designing an employee satisfaction survey, make
sure that the questions you include are easy to
understand. Avoid ambiguity. Have a friend or colleague
read your survey before sending it out.
•Include both open-ended and multiple choice
questions. This creates a good mix of qualitative and
quantitative data.
•You should include enough questions to get the data
you need, but not so many that employees won’t have
the patience to complete the survey.
Install an employee
suggestion box
● Installing an employee suggestion box in your office is a
great way to encourage employees to voice their
opinions and concerns without fearing that they’ll get
punished for it in one way or another. Think of it as
feedback without worrying over payback.
● You’ll get feedback when the situation calls for it. Instead
of waiting for you to ask the right questions, your team
can share their thoughts in the moment.
● As a side benefit, suggestion boxes also help
communication between employees and management.
They’re excellent for innovation, creativity, and problem
solving.
● Acting on suggestions from your team shows them how
much you value their input and contribution.
Have 1-on-1
meetings
1-on-1 meetings help you to understand each individual
employee’s needs and concerns.
These types of meetings usually last around 30 minutes.
However, you can make them shorter or longer
depending on the situation and your needs.
For best results, hold 1-on-1 meetings at regular
intervals (e.g., weekly, biweekly, or monthly).
During these meetings, talk about:
•The employee’s current emotional state
•Their performance and progression towards goals
•Any obstacles that might be preventing them from
reaching their goals
Thank You!!

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Individual’s and Organizational Approaches to Managing Stress & Measuring Job Satisfaction

  • 1. Individual’s and Organizational Approaches to Managing Stress & Measuring Job Satisfaction -Sandip Patil -Gaurav Patki
  • 2. We know that stress has got a lot of negative consequences for the individuals, that is why every individual should take own responsibility for reducing the stress level. There are many ways by which a person can either avoid stressful conditions, change them or learn to deal with and attempt to overcome problems and difficulties with them. Stress can be managed by an individual, which will enable him to regain control over his life. Stress management is a wide range of techniques and Psychotherapist aimed at controlling a person's level of stress, especially chronic stress, usually for the purpose of and for the motive of improving everyday functioning
  • 3.
  • 4. Knowledge About Stress. In the first stage, an individual should become knowledgeable about stress. He must find out the major sources of his stress. He must anticipate stressful periods and plan accordingly in advance. He must be honest with himself and decide what he can cope with what he cannot
  • 5. Physiological Fitness Exercise in any form can help people in coping with the stress. Non competitive physical exercise such as aerobics, walking, jogging, swimming, riding a bicycle, playing softball or tennis have been recommended by physicians as a way to deal with excessive stress levels. There is evidence to suggest that individuals who exercise are much less likely to suffer from certain types of stress related exercises.
  • 6. Time Management. Most of the people are very poor in managing their time. They don’t know that what must be done and when it would be desirable to do so. The result of poor time management is feeling of work overload, skipped schedules and tension. A well organised person can often accomplish twice as much as the person who is poorly organised.
  • 7. Social Support Network Every person should have people to turn to, talk to and rely upon. Good friends become highly supportive during times of stress and crisis. Social network includes friends, family or colleagues.
  • 8. Readjust Life Goals Every individual must know what he really wants to do. This should relate to not only the major decisions of the life but to all activities in our life. He must know what is important for him. Because of the severe competition in life to go ahead, most individuals set very high standards and goals for themselves. Expanding your social support system can be a means for tension reduction because friends are there when needed and provide support to get the person through stressful situations.
  • 9. Relaxation Techniques Every individual must teach himself to reduce tension through relaxation techniques such as Yoga, mediation, hypnosis and biofeedback. 15-20 minutes a day of deep relaxation releases tension and provides a person with pronounced sense of peacefulness. Deep relaxation conditions will bring significant changes in heart rate, blood pressure and other physiological factors.
  • 10. Plan your life in Advance Individuals may design their own strategies to reduce stress, but it is a must for the organisations to develop programmes that will help the employees in reducing their stress. This will lead to less employee turnover as a result productivity will improve.
  • 12. Selection and Placement • Selection and placement means finding and hiring the right employees for your organization and then putting them into the jobs for which they are best suited. • Providing an accurate and complete job description is a key step in the selection process.
  • 13. Goal Setting Based on extensive amount of research it has been concluded that individuals perform better when they have specific and challenging goals and they receive feedback on how well they are progressing towards those goals. Goal setting can reduce stress as well as provide motivation. It will result in less employee frustration, role ambiguity and stress.
  • 14. Improved Communication Simplify and stay on message Engage your listeners or readers Make sure you are understood Sometimes due to lack of effective communication from the superiors, the employees do not know what and how they have to do it. In a recent survey, Deloitte found that communication skills are the most important quality of a leader.
  • 15. Redesigning Jobs Organisations should redesign the jobs in such a way as to give employees more responsibility, more meaningful work, more autonomy and increased feed back. This will help reduce the stress caused by routine work, work overload or underload.
  • 16. Participative Decision Making • If the organisations give the employees participation in those decisions that directly affect them and their job performance, it can increase employee control and reduce the role stress. • The main reason of role stress is that employees feel uncertain about their goals, expectations and how they will be evaluated.
  • 17. Building Teamwork EXERCISE TOGETHER. ESTABLISH TEAM RULES. CLARIFY PURPOSE. RECOGNIZE AND REWARD. TAKE A BREAK. MEMBERS OF THE GROUP SHOULD CONSIDER THEMSELVES AS MEMBERS OF THE SAME FAMILY AND SEEK SOCIAL SUPPORT FROM EACH OTHER.
  • 18. Personal Wellness Programmes A supervisor can impact personal wellness of his subordinates through • positive example • encouragement and • practising the basic concepts and techniques of human resource management.
  • 20. What is Job Satisfaction? It is a measure of workers' satisfaction with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision.
  • 21. Why Measuring Job Satisfaction is Important? Employee retention It’s hard to keep employees around if they’re not happy working for you. Satisfied employees are less likely to leave for a different job. Productivity Satisfied employees tend to be twice as productive compared to their dissatisfied coworkers. Company Culture Dissatisfied employees can become toxic over time, hurting company culture and creating a bad work environment. Satisfied employees, on the other hand, are more likely to be supportive and enthusiastic.
  • 22. Methods to Measure Job Satisfaction Conduct employee satisfaction surveys •An employee satisfaction survey is one of the best methods. You’ll get a baseline measurement and learn more about what employees like and dislike. •Tools like Google Forms are easy to use •When designing an employee satisfaction survey, make sure that the questions you include are easy to understand. Avoid ambiguity. Have a friend or colleague read your survey before sending it out. •Include both open-ended and multiple choice questions. This creates a good mix of qualitative and quantitative data. •You should include enough questions to get the data you need, but not so many that employees won’t have the patience to complete the survey.
  • 23. Install an employee suggestion box ● Installing an employee suggestion box in your office is a great way to encourage employees to voice their opinions and concerns without fearing that they’ll get punished for it in one way or another. Think of it as feedback without worrying over payback. ● You’ll get feedback when the situation calls for it. Instead of waiting for you to ask the right questions, your team can share their thoughts in the moment. ● As a side benefit, suggestion boxes also help communication between employees and management. They’re excellent for innovation, creativity, and problem solving. ● Acting on suggestions from your team shows them how much you value their input and contribution.
  • 24. Have 1-on-1 meetings 1-on-1 meetings help you to understand each individual employee’s needs and concerns. These types of meetings usually last around 30 minutes. However, you can make them shorter or longer depending on the situation and your needs. For best results, hold 1-on-1 meetings at regular intervals (e.g., weekly, biweekly, or monthly). During these meetings, talk about: •The employee’s current emotional state •Their performance and progression towards goals •Any obstacles that might be preventing them from reaching their goals